All systems operational

Octotel Network Notice | Scheduled Hardware Maintenance: Cape Gate | 29 April 2024
Scheduled for April 29, 2024 at 2:00 AM – 3:00 AM about 1 hour
  • Planned
    April 29, 2024 at 2:00 AM
    Planned
    April 29, 2024 at 2:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Cape Gate node to improve resilience at the node.

    Maintenance window:
    Planned Start Date/Time: 29/04/2024 04:00 SAST
    Planned End Date/Time: 29/04/2024 05:00 SAST


    AFFECTED NODES:

    Cape Gate


    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za


    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: Sea Point and Green Point | 30 April 2024
Scheduled for April 30, 2024 at 12:00 AM – 3:00 AM about 3 hours
  • Planned
    April 30, 2024 at 12:00 AM
    Planned
    April 30, 2024 at 12:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Sea Point and Green Point nodes to improve capacity at the nodes.

    Maintenance window:
    Planned Start Date/Time: 30/04/2024 02:00 SAST
    Planned End Date/Time: 30/04/2024 05:00 SAST

    AFFECTEDNODES:

    Sea Point, Green Point

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: Mutual Heights and Vredehoek | 30 April 2024
Scheduled for April 30, 2024 at 12:00 AM – 3:00 AM about 3 hours
  • Planned
    April 30, 2024 at 12:00 AM
    Planned
    April 30, 2024 at 12:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Mutual Heights and Vredehoek nodes to improve capacity at the nodes.

    Maintenance window:
    Planned Start Date/Time: 30/04/2024 02:00 SAST
    Planned End Date/Time: 30/04/2024 05:00 SAST

    AFFECTEDNODES:

    Mutual Heights, Vredehoek

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: George | 3 May 2024
Scheduled for May 03, 2024 at 12:00 AM – 3:00 AM about 3 hours
  • Planned
    May 03, 2024 at 12:00 AM
    Planned
    May 03, 2024 at 12:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the George Node to improve capacity at the node.


    Maintenance window:
    Planned Start Date/Time: 03/05/2024 02:00 SAST
    Planned End Date/Time: 03/05/2024 05:00 SAST


    AFFECTED NODES:

    George


    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: Ruyterwacht and Bree Street | 07 May 2024
Scheduled for May 07, 2024 at 12:00 AM – 3:00 AM about 3 hours
  • Planned
    May 07, 2024 at 12:00 AM
    Planned
    May 07, 2024 at 12:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Ruyterwacht and Bree Street nodes to improve capacity at the nodes.

    Maintenance window:
    Planned Start Date/Time: 07/05/2024 02:00 SAST
    Planned End Date/Time: 07/05/2024 05:00 SAST

    AFFECTEDNODES:

    Ruyterwacht, Bree Street

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: Kensington, Blouberg, Melkbos | 14 May 2024
Scheduled for May 14, 2024 at 12:00 AM – 3:00 AM about 3 hours
  • Planned
    May 14, 2024 at 12:00 AM
    Planned
    May 14, 2024 at 12:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Kensington, Blouberg and Melkbos nodes to improve capacity at the nodes.

    Maintenance window:
    Planned Start Date/Time: 14/05/2024 02:00 SAST
    Planned End Date/Time: 14/05/2024 05:00 SAST

    AFFECTEDNODES:

    Kensington, Blouberg, Melkbos

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Service Regions

Operational

Cape Town Central

Operational

Southern Suburbs

Operational

Northern Suburbs

Operational

Atlantic Seaboard

Operational

West Coast

Operational

Cape Winelands

Operational

Helderberg

Operational

Overberg

Operational

Garden Route

Operational

Gauteng

Operational
ISP Portal
Operational

Octotel website - https://www.octotel.co.za/

Operational

Recent notices

April 25, 2024

April 24, 2024

Octotel Network Notice - Service Disruption: Plettenberg Bay | 24 April 2024
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Plettenberg Bay have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Plettenberg Bay restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Plettenberg Bay aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.


    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Scheduled Hardware Maintenance: Grabouw | 24 April 2024
  • Completed
    April 24, 2024 at 3:00 AM
    Completed
    April 24, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 24, 2024 at 1:00 AM
    In progress
    April 24, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 24, 2024 at 1:00 AM
    Planned
    April 24, 2024 at 1:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Grabouw node to improve capacity at the node.

    Maintenance window:
    Planned Start Date/Time: 24/04/2024 03:00 SAST
    Planned End Date/Time: 24/04/2024 05:00 SAST

    AFFECTEDNODES:

    Grabouw

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

April 23, 2024

April 22, 2024

April 21, 2024

April 20, 2024

April 19, 2024

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