Octotel Status Page

Octotel Network Notice | Route Maintenance | George Node | 9 October 2024

Scheduled for October 09, 2024 at 2:00 AM – 7:00 AM about 5 hours

In progress
October 09, 2024 at 2:00 AM
In progress
October 09, 2024 at 2:00 AM
Maintenance is now in progress
Planned
October 09, 2024 at 2:00 AM
Planned
October 09, 2024 at 2:00 AM
Dear Valued Customer,
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.
To ensure the safety of our team, we have scheduled the maintenance from 04:00 until 09:00.
We appreciate your understanding and will make every effort to complete the maintenance as swiftly as possible to minimise the impact on your connectivity services.
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 04:00AM SAST
Planned End Date/Time: 09/10/2024 09:00AM SAST

Affected areas: Pacaltsdorp, Rosendal, Conville, Parkdene, Levallia, Sea View, Borcherds
Scope of work:
Customers can expect intermittent to no connectivity for the duration of the maintenance window.
Affected roads are listed below:
Genesis Street
Cane street
JOSEPH CRESCENT
Heather Road
JUDAH CLOSE
Sarah Crescent
REUBEN CRESCENT
Rosedale Main
Buck Street
NEW COMBE STREET
Populier Street
PEDDIE MULLER STREET,
Swawel Street
Fiskaal Street
Van Rooyen Street
FISKAAL STREET
East Street
Fountain Street
Mentz Street
Steyn Street
Church Street
Makou Street
MARLYN ST
Mountainview Street
Tiptol Street
MAKRIEL STREET
Hillcrest Street
North Street
Mountain crescent
BEACH ROAD
MISSION STREET
Uit East Street
Short St
Cresant drive
Clinic St
Unity Walk
Harmony Street
Link Street
CAPTAINS CLOSE
CANTLEY STREET
BEUKES STREET
Geelhout Street
HEDGE STREET
Mission Road
Memoir Street
Cypress Avenue
KLOOF STREET
RIVIER STREET
Plantation Street
Heather Street
Back Street
SCHUBERT STREET
Wagner St
Haydn Street
CHOPIN STREET
Beethoven Street
Mozart St
Epeneta Jantjie Street
Meyer Street
Rhode St
Swan Street
Crescent Avenue
Tulip Street
Sauer Street
Disa Street
GLOXINIA STREET
ERICA STREET
CYCAD STREET
Fern St
Hyacinth St
SKOOL STREET
Jacaranda Street
Rose St
Aloe Str
CHERRY MAUR CLOSE
Aloe Street
AKASIA STREET
Acacia Rd
Amaryllis Street
ARUM ROAD
Olympic Street
Bluegum Street
Norfolk Street
Plantation Street
Hibiscus St
WILLOW STREET
Begonia Street
Chrysanthemum Street
Bromelia Close
Amaryllis Street
PROTEA ROAD
Korhaan Street
Goudsnip Close
VALK CRESCENT
DAHLIA STREET
Hibiscus Street
Marigold Street
MUISVOËL STREET
Sigland Street
ANDRIES STREET
Figland Street
Borcherds Road
JULY MAREKENI STREET
Stanford Mangaliso St
Melford Notshokovu Crescent
Bluebell Street
Jasmin street
Opal Street
Kiewiet Avenue
Union St
Saint James Avenue
Hebron Street
Diamond Street
Joseph Crescent
Dekapolis Road
Technicians are onsite and engineers are on standby to ensure minimal service disruptions.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Scheduled Maintenance : Bellville | 09 October 2024

Scheduled for October 09, 2024 at 4:00 AM – 5:00 AM about 1 hour

Planned
October 09, 2024 at 4:00 AM
Planned
October 09, 2024 at 4:00 AM
Dear ISP Partner,

Octotel Engineers will be performing scheduled maintenance on the Bellville Aggregation Node.

Maintenance window:
Planned Start Date/Time: 09/10/2024 06:00 SAST
Planned End Date/Time: 09/10/2024 07:00 SAST

AFFECTED NODE: Bellville Node

Impact:
Engineers will be performing maintenance on the Bellville Aggregation Node. Customers may experience intermittent to no connectivity for brief periods for the duration of the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 9 October 2024

Scheduled for October 09, 2024 at 7:00 AM – 10:00 AM about 3 hours

Planned
October 09, 2024 at 7:00 AM
Planned
October 09, 2024 at 7:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 09:00AM SAST
Planned End Date/Time: 09/10/2024 12:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 9 October 2024

Scheduled for October 09, 2024 at 11:00 AM – 2:00 PM about 3 hours

Planned
October 09, 2024 at 11:00 AM
Planned
October 09, 2024 at 11:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 13:00PM SAST
Planned End Date/Time: 09/10/2024 16:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Rondebosch Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Upper Newlands
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Paradise Road
Palm Str
Fernwood Ave
Orchard Str
Acorn Rd
Daisy Way
Almond Street
Riverside Road
Boshof Ave
Fig Str
Garden Str
Heath Str
Aster Str
Thistle Str
Moss Street
Rose Ave
Winterswynd Way
Riverside Rd
Appian Way
Rhodes Ave
Arum Str
Upper Paradise Rd
Newlands Ave
Rhodes Avenue
Willow Rd
Briar Str
Poplar Str
Birch Str
Thorn Street
Bisset Str
Shamrock Str
Upper Holly Str
Prospect Road
Upper Holly Street
Upper Thistle
Rhodes Ave
Upper Rose Str
Cherry Close
Cherry Str
Orchard Heights
Orange Rd
Aloe Str
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Sea Point Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Sea Point Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Bantry Bay
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Fir Ave
Queens Rd
Rochester Rd
Ave Koosani
Kings Rd
Kloof Rd
Edgewater Rd
Victoria Rd
Bantry Rd
Portman Rd
Kei Apple
Quendon Rd
Regent Rd
Ravine Rd
Ave Charmante
Brompton
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | City Bowl Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the City Bowl Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Vredehoek
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Labounere Street
St James Str
Myrtle Rd
Hidding Str
Oaktree Rd
Mill Str
Upper Mill Street
Plantation rd
Saddle Rd
Phillip Kqosana Dr
WATSONIA AVE
Lower Pypies Plain
Peppertree Rd
Annemone Ave
Agaphanthus Ave
Montagne Ave
Gladiolus Avenue
Clive Street
Breda Street
Van Ryneveld
Peppertree rd
Avenue Montagne
Gardens Shopping Center
Aandbloem
BELLADONNA
Davenport
Chelmsford ave
Exner
Upper Maynard str
Rugley rd
Seymoure ave
Highlands
Clifford
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 10 October 2024

Scheduled for October 10, 2024 at 7:00 AM – 10:00 AM about 3 hours

Planned
October 10, 2024 at 7:00 AM
Planned
October 10, 2024 at 7:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 09:00AM SAST
Planned End Date/Time: 10/10/2024 12:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Scheduled Maintenance : Mutual Heights, Seapoint, Blouberg, Wellington | 15 October 2024

Scheduled for October 15, 2024 at 2:00 AM – 3:00 AM about 1 hour

Planned
October 15, 2024 at 2:00 AM
Planned
October 15, 2024 at 2:00 AM
Dear ISP Partner,

Octotel Engineers will be performing scheduled maintenance on select OLT's.

Maintenance window:
Planned Start Date/Time: 15/10/2024 04:00 SAST
Planned End Date/Time: 15/10/2024 05:00 SAST

AFFECTED NODE: Mutual Heights, Seapoint, Blouberg, Wellington

Impact:
Engineers will be performing maintenance on select OLT's. Customers connecting via these OLT's may experience intermittent to no connectivity for brief periods for the duration of the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

One maintenance is scheduled

Service Regions

Under maintenance

Recent notices

October 09, 2024

Octotel Network Notice | Route Maintenance | Rondebosch Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Upper Newlands
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Paradise Road
Palm Str
Fernwood Ave
Orchard Str
Acorn Rd
Daisy Way
Almond Street
Riverside Road
Boshof Ave
Fig Str
Garden Str
Heath Str
Aster Str
Thistle Str
Moss Street
Rose Ave
Winterswynd Way
Riverside Rd
Appian Way
Rhodes Ave
Arum Str
Upper Paradise Rd
Newlands Ave
Rhodes Avenue
Willow Rd
Briar Str
Poplar Str
Birch Str
Thorn Street
Bisset Str
Shamrock Str
Upper Holly Str
Prospect Road
Upper Holly Street
Upper Thistle
Rhodes Ave
Upper Rose Str
Cherry Close
Cherry Str
Orchard Heights
Orange Rd
Aloe Str
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Sea Point Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Sea Point Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Bantry Bay
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Fir Ave
Queens Rd
Rochester Rd
Ave Koosani
Kings Rd
Kloof Rd
Edgewater Rd
Victoria Rd
Bantry Rd
Portman Rd
Kei Apple
Quendon Rd
Regent Rd
Ravine Rd
Ave Charmante
Brompton
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | City Bowl Node | 10 October 2024

Scheduled for October 09, 2024 at 10:00 PM – October 10, 2024 at 3:00 AM about 5 hours

Planned
October 09, 2024 at 10:00 PM
Planned
October 09, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the City Bowl Node.
Please see maintenance information below:
Planned Start Date/Time: 10/10/2024 00:00 AM SAST
Planned End Date/Time: 10/10/2024 05:00 AM SAST
Affected areas : Vredehoek
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Labounere Street
St James Str
Myrtle Rd
Hidding Str
Oaktree Rd
Mill Str
Upper Mill Street
Plantation rd
Saddle Rd
Phillip Kqosana Dr
WATSONIA AVE
Lower Pypies Plain
Peppertree Rd
Annemone Ave
Agaphanthus Ave
Montagne Ave
Gladiolus Avenue
Clive Street
Breda Street
Van Ryneveld
Peppertree rd
Avenue Montagne
Gardens Shopping Center
Aandbloem
BELLADONNA
Davenport
Chelmsford ave
Exner
Upper Maynard str
Rugley rd
Seymoure ave
Highlands
Clifford
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 9 October 2024

Scheduled for October 09, 2024 at 11:00 AM – 2:00 PM about 3 hours

Planned
October 09, 2024 at 11:00 AM
Planned
October 09, 2024 at 11:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 13:00PM SAST
Planned End Date/Time: 09/10/2024 16:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 9 October 2024

Scheduled for October 09, 2024 at 7:00 AM – 10:00 AM about 3 hours

Planned
October 09, 2024 at 7:00 AM
Planned
October 09, 2024 at 7:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 09:00AM SAST
Planned End Date/Time: 09/10/2024 12:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Scheduled Maintenance : Bellville | 09 October 2024

Scheduled for October 09, 2024 at 4:00 AM – 5:00 AM about 1 hour

Planned
October 09, 2024 at 4:00 AM
Planned
October 09, 2024 at 4:00 AM
Dear ISP Partner,

Octotel Engineers will be performing scheduled maintenance on the Bellville Aggregation Node.

Maintenance window:
Planned Start Date/Time: 09/10/2024 06:00 SAST
Planned End Date/Time: 09/10/2024 07:00 SAST

AFFECTED NODE: Bellville Node

Impact:
Engineers will be performing maintenance on the Bellville Aggregation Node. Customers may experience intermittent to no connectivity for brief periods for the duration of the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

October 08, 2024

Octotel Network Notice | Route Maintenance | City Bowl Node | 9 October 2024

Completed
October 09, 2024 at 3:00 AM
Completed
October 09, 2024 at 3:00 AM
Maintenance has completed successfully
In progress
October 08, 2024 at 10:00 PM
In progress
October 08, 2024 at 10:00 PM
Maintenance is now in progress
Planned
October 08, 2024 at 10:00 PM
Planned
October 08, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the City Bowl Node.
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 00:00 AM SAST
Planned End Date/Time: 09/10/2024 05:00 AM SAST
Affected areas : Vredehoek
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Wexford rd
Bellair Rd
Vriende
Bradwell Rd
Exner
Florida
Yeoville Rd
Vredehoek Avenue
Aintree
Seymour Avenue
St James Rd
Upper Buitenkant Rd
Davenport Rd
Escombe Rd
Chelmsford Rd
Myrtle Rd
Schooner Rd
Hiddingh
Breda
Ludlow Rd
Belair Rd
Grisnez Rd
Highlands Ave
Bradwell Rd
Derry Rd
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Rondebosch Node | 9 October 2024

Completed
October 09, 2024 at 3:00 AM
Completed
October 09, 2024 at 3:00 AM
Maintenance has completed successfully
In progress
October 08, 2024 at 10:00 PM
In progress
October 08, 2024 at 10:00 PM
Maintenance is now in progress
Planned
October 08, 2024 at 10:00 PM
Planned
October 08, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 00:00 AM SAST
Planned End Date/Time: 09/10/2024 05:00 AM SAST
Affected areas : Upper Newlands
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Paradise Road
Palm Str
Fernwood Ave
Orchard Str
Acorn Rd
Daisy Way
Almond Street
Riverside Road
Boshof Ave
Fig Str
Garden Str
Heath Str
Aster Str
Thistle Str
Moss Street
Rose Ave
Winterswynd Way
Riverside Rd
Appian Way
Rhodes Ave
Arum Str
Upper Paradise Rd
Newlands Ave
Rhodes Avenue
Willow Rd
Briar Str
Poplar Str
Birch Str
Thorn Street
Bisset Str
Shamrock Str
Upper Holly Str
Prospect Road
Upper Holly Street
Upper Thistle
Rhodes Ave
Upper Rose Str
Cherry Close
Cherry Str
Orchard Heights
Orange Rd
Aloe Str
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Sea Point Node | 9 October 2024

Completed
October 09, 2024 at 3:00 AM
Completed
October 09, 2024 at 3:00 AM
Maintenance has completed successfully
In progress
October 08, 2024 at 10:00 PM
In progress
October 08, 2024 at 10:00 PM
Maintenance is now in progress
Planned
October 08, 2024 at 10:00 PM
Planned
October 08, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Sea Point Node.
Please see maintenance information below:
Planned Start Date/Time: 09/10/2024 00:00 AM SAST
Planned End Date/Time: 09/10/2024 05:00 AM SAST
Affected areas : Bantry Bay
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.
Affected roads are listed below:
Cassell Rd
Beach rd
Queens rd
Seacliffe
Victoria Road
Craigrownie
Solomons
Saunders
Alexander Rd
St Andrews Rd
Regent rd
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Resolved
October 08, 2024 at 5:25 PM
Resolved
October 08, 2024 at 5:25 PM
Dear ISP Partner,
Octotel engineers have completed the fibre repair works. All those affected by the break have been restored. Please have those customers still offline reboot their ONT and routers and retest the connection.
Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.
Kind Regards,
Octotel Noc
Identified
October 08, 2024 at 3:30 PM
Identified
October 08, 2024 at 3:30 PM
Dear ISP Partner,
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR for complete restoration: ±3hrs
Further updates to follow as our team makes progress.
Kind Regards
Octotel Noc
Investigating
October 08, 2024 at 1:17 PM
Update
October 08, 2024 at 1:17 PM
Dear ISP Partner,
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Further updates to follow.
Kind Regards
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Investigating
October 08, 2024 at 12:12 PM
Investigating
October 08, 2024 at 12:12 PM
Dear ISP Partner,
We are observing an issue affecting certain customers in the Fisantekraal area.
Affected roads are listed below:
- 7th Ave / Sewende Ave
- Albert Luthuli
- Chris Hani Road
- Derrick Cloete St
- Dorp St
- Dulah Omar St
- Ebony St
- Fondokop St
- Goedverwacht Street
- High Court St/Way
- Lucas St
- Oscar St
- Peter Mokaba Road
- Ruth First Road
- Saartjie Baartman St
- Sierra St
- Steve TshweteTambo St
- Thaba Street
- Tiny Ct Cl
- Umnga St
- Upper Shiraz Ebrahim St
- Yolan Du Preez St
- Yolanda DuPreez St
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 8 October 2024

Completed
October 08, 2024 at 2:00 PM
Completed
October 08, 2024 at 2:00 PM
Maintenance has completed successfully
In progress
October 08, 2024 at 11:00 AM
In progress
October 08, 2024 at 11:00 AM
Maintenance is now in progress
Planned
October 08, 2024 at 11:00 AM
Planned
October 08, 2024 at 11:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 08/10/2024 13:00PM SAST
Planned End Date/Time: 08/10/2024 16:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 8 October 2024

Completed
October 08, 2024 at 10:00 AM
Completed
October 08, 2024 at 10:00 AM
Maintenance has completed successfully
In progress
October 08, 2024 at 7:00 AM
In progress
October 08, 2024 at 7:00 AM
Maintenance is now in progress
Planned
October 08, 2024 at 7:00 AM
Planned
October 08, 2024 at 7:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 08/10/2024 09:00AM SAST
Planned End Date/Time: 08/10/2024 12:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

October 07, 2024

Scheduled Maintenance : Wellington | 08 October 2024

Completed
October 08, 2024 at 4:00 AM
Completed
October 08, 2024 at 4:00 AM
Maintenance has completed successfully
In progress
October 07, 2024 at 10:00 PM
In progress
October 07, 2024 at 10:00 PM
Maintenance is now in progress
Planned
October 07, 2024 at 10:00 PM
Planned
October 07, 2024 at 10:00 PM
Dear ISP Partner,
Octotel will be performing routine maintenance to improve and ensure the continued resilience of the networkat Wellington aggregation node.
Maintenance window:
Planned Start Date/Time: 08/10/2024 00:01 SAST
Planned End Date/Time: 08/10/2024 06:00 SAST
AFFECTED NODE: Wellington
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Blouberg | Melkbos | 7 October 2024

Completed
October 07, 2024 at 2:00 PM
Completed
October 07, 2024 at 2:00 PM
Maintenance has completed successfully
In progress
October 07, 2024 at 11:00 AM
In progress
October 07, 2024 at 11:00 AM
Maintenance is now in progress
Planned
October 07, 2024 at 11:00 AM
Planned
October 07, 2024 at 11:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 07/10/2024 13:00PM SAST
Planned End Date/Time: 07/10/2024 16:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Non Impacting Route Maintenance : Kensington | Blouberg | Melkbos | 7 October 2024

Completed
October 07, 2024 at 10:00 AM
Completed
October 07, 2024 at 10:00 AM
Maintenance has completed successfully
In progress
October 07, 2024 at 7:00 AM
In progress
October 07, 2024 at 7:00 AM
Maintenance is now in progress
Planned
October 07, 2024 at 7:00 AM
Planned
October 07, 2024 at 7:00 AM
Dear Valued Customer,
Octotel technicians will be conducting non-service impacting scheduled maintenance on our infrastructure which connects to the following Nodes: Kensington | Blouberg | Melkbos
Please see maintenance information below:
Planned Start Date/Time: 07/10/2024 09:00AM SAST
Planned End Date/Time: 07/10/2024 12:00PM SAST
Customers can expect no impact for the duration of the maintenance window. While our maintenance teams endeavor to take every precaution to prevent any disruption taking place, there is a risk that services may be impacted due to the sensitivity of the work taking place.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

October 06, 2024

October 05, 2024

October 04, 2024

October 03, 2024

Scheduled Hardware Maintenance : Blouberg | 3 October 2024

Completed
October 03, 2024 at 3:00 AM
Completed
October 03, 2024 at 3:00 AM
Maintenance has completed successfully
In progress
October 03, 2024 at 2:00 AM
In progress
October 03, 2024 at 2:00 AM
Maintenance is now in progress
Planned
October 03, 2024 at 2:00 AM
Planned
October 03, 2024 at 2:00 AM
Dear ISP Partner,
Octotel Engineers will be performing scheduled hardware maintenance at the Blouberg aggregation node.
Maintenance window:
Planned Start Date/Time: 03/10/2024 04:00 SAST
Planned End Date/Time: 03/10/2024 05:00 SAST
AFFECTED NODE: Blouberg - octo-blouberg-olt36
Impact:
Engineers will be performing hardware maintenance on a select OLT, octo-blouberg-olt36. Customers connecting via this OLT may experience intermittent to no connectivity for brief periods for the duration of the maintenance window.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

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