Dear ISP Partner,

Octotel Engineers will be performing pro-active hardware maintenance at the Rondebosch, Kleinbrak and Knysna aggregation nodes.

Maintenance window:
Planned Start Date/Time: 09/12/2023 03:00 SAST
Planned End Date/Time: 09/12/2023 05:00 SAST

AFFECTED NODES: Rondebosch, Kleinbrak and Knysna
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

Dear ISP Partner,

Octotel Engineers will be performing pro-active hardware maintenance at the Lakeside, Melkbos, Moorreesburg and Plettenberg Bay aggregation nodes.

Maintenance window:
Planned Start Date/Time: 08/12/2023 03:00 SAST
Planned End Date/Time: 08/12/2023 05:00 SAST

AFFECTED NODES: Lakeside, Melkbos, Moorreesburg and Plettenberg Bay

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

Dear Valued Customer,

Octotel technicians will be conducting pro-active maintenance on our infrastructure which will affect the Ruyterwacht Node

Please see maintenance information below:

Planned Start Date/Time: 07/12/2023 08:00 SAST
Planned End Date/Time: 07/12/2023 16:00 SAST
Affected areas: Uitsig and Adriaanse

Scope of work:

An independent contractor trenching in the area is busy with construction across our fibre infrastructure. To avoid complete damage we are proactively re-routing our cable.

Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Affected roads are listed below:

Connaught Road
Wil-Nero Link
Owen Road
St Andrews Close
Vygie Road
Kosmos Road
Kambro Road
Japonica Road
Mozart Way
Oakdale Road
Alma Road
Holloway Road
47th Street
Saron Road
Adriaanse Avenue
Orchid Road
Beaufort Crescent
40th Avenue
Pansy Crescent
Concordia Road
Richards Allen Street
Malva Road
Dover Road
St Dominic Street
Marigold Road
Berea Crescent
Seboa Street
Petunia Crescent
Aliwal Crescent
Alard Road
Salie Road
Heide Road
St Claire Road
Jacaranda Avenue
Old Stellenbosch Road
St Alban Road
Magnolia Crescent
Edward Place
Liederman Road
Lelie Road
35th Street
Weldra Road
Lantana Road
Greenwood Street
Kerner Road
Laventel Road
Melton Road
Hermitage Street
Clarke Avenue
Echo Road
Devi Road
Glen Road
Meadow Close
Baris Way
Alma Road
Barlinka Place
Greenwood Street
Justin Road
Glen Road
Strauss Close
Clarke's Place

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Dear ISP Partner,

Octotel Engineers will be performing pro-active hardware maintenance at the Cape Gate and George aggregation nodes.

Maintenance window:
Planned Start Date/Time: 06/12/2023 03:00 SAST
Planned End Date/Time: 06/12/2023 05:00 SAST

AFFECTED NODES: Cape Gate and George

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

Dear ISP Partner,

Octotel engineers will be performing emergency power maintenance to ensure uptime and resilience at the Kensington Aggregation Node.

Maintenance window:
Planned Start Date/Time: 04/12/2023 13:00 SAST
Planned End Date/Time: 04/12/2023 14:00 SAST

AFFECTED NODES:
Kensington, Blouberg and Melkbos

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

Dear ISP Partner,

Octotel Engineers will be performing pro-active hardware maintenance at the Atlantis, Blouberg, Bree and Bredasdorp aggregation node.

Maintenance window:
Planned Start Date/Time: 04/12/2023 03:00 SAST
Planned End Date/Time: 04/12/2023 05:00 SAST

AFFECTED NODES: Atlantis, Blouberg, Bree and Bredasdorp

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

Dear ISP Partner,

Octotel Engineers will be performing pro-active hardware maintenance at the Eagle Canyon aggregation node.

Maintenance window:
Planned Start Date/Time: 04/12/2023 03:00 SAST
Planned End Date/Time: 04/12/2023 05:00 SAST

AFFECTED NODES: Eagle Canyon

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.