Octotel Services - Status Page

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 14/10/2026 00:00 AM SAST

Planned End Date/Time: 14/10/2026 05:00 AM SAST

Affected areas:
Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 14/10/2026 00:00 AM SAST

Planned End Date/Time: 14/10/2026 05:00 AM SAST

Affected areas:
Newlands
Claremont
Constantia
Harfield Village
Kenilworth
Rondebosch
Rondebosch East
Wynberg

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel Engineers will be performing emergency backhaul maintenance on Mutual Heights node to improve the resilience of the network

Maintenance window:
Planned Start Date/Time: 14/10/2026 00:01 SAST
Planned End Date/Time: 14/10/2026 05:00 SAST

AFFECTED NODES: Mutual Heights/Mutual Towers

Impact:

Customers can expect intermittent to no connectivity for the duration of this maintenance window.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Plettenberg Bay Node.

Please see maintenance information below:

Planned Start Date/Time: 15/10/2026 00:00 AM SAST

Planned End Date/Time: 15/10/2026 05:00 AM SAST

Affected areas:
River Club

Robberg Ridge

Lower Robberg

Longships

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za