Octotel Services - Notice history

All systems operational

Operational

Cape Town Central - Operational

Southern Suburbs - Operational

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Operational

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

Notice history

Jun 2025

Scheduled Hardware Maintenance : Blouberg Node | 19 June 2025
Scheduled for June 18, 2025 at 10:00 PM – June 19, 2025 at 3:00 AM about 5 hours
  • Planned
    June 18, 2025 at 10:00 PM
    Planned
    June 18, 2025 at 10:00 PM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at Blouberg Aggregation node.

    Maintenance window:
    Planned Start Date/Time: 19/06/2025 00:00 SAST
    Planned End Date/Time: 19/06/2025 05:00 SAST

    Affected areas: Table View, Milnerton Rural, Cape Farms, West Beach, Parklands, Bloubergstrand, Big Bay

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

    Octotel-Footer
Routine Software Maintenance : Vredehoek | 19 June 2025
  • Completed
    June 14, 2025 at 8:00 AM
    Completed
    June 14, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    June 14, 2025 at 7:00 AM
    In progress
    June 14, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    June 14, 2025 at 7:00 AM
    Planned
    June 14, 2025 at 7:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing routine software maintenance at the Vredehoek Aggregation Node.

    Maintenance window:
    Planned Start Date/Time: 19/06/2025 04:00 SAST
    Planned End Date/Time: 19/06/2025 05:00 SAST

    AFFECTED NODES: Vredehoek Aggregation Node

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

    Octotel-Footer
Octotel Network Notice | Route Maintenance | Mutual Heights Node | 11 June 2025
  • Completed
    June 12, 2025 at 4:00 AM
    Completed
    June 12, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    June 11, 2025 at 9:00 PM
    In progress
    June 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    June 11, 2025 at 9:00 PM
    Planned
    June 11, 2025 at 9:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Mutual Heights Node.

    Please see maintenance information below:

    Planned Start Date/Time: 11/06/2025 23:00 PM SAST

    Planned End Date/Time: 12/06/2025 06:00 AM SAST

    Affected areas : District Six, Zonnebloem, Walmer Estate, Devil's Peak Estate, Woodstock, University Estate

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    Affected roads are listed below:
    Baris Road

    Beatty Rd

    Beresford Rd

    Bridge St

    Cambridge Road

    Cambridge St

    Chester Rd

    Cloete Rd

    Coronation Rd

    Coventry Rd

    Eden Rd

    Fryde Road

    Garrick Rd

    Grand Vue

    Haig Road

    Keppel Street

    Kylemore Road

    Lever St

    Lorraine Avenue

    Marsden Road

    Milan Road

    Park Rd

    Perth Road

    Upper Duke

    Premier Road

    Princess St

    Queens Rd

    Ravenscraig Rd

    Rhodes Avenue

    Ritchie St

    Roodebloem Road

    Selbourne Rd

    Upper Adelaide

    Upper Cambridge

    Upper Melbourne

    Upper Mountain

    Upper Park

    Upper Queens

    Upper Roodebloem

    Westfort Road

    Worcester Cl

    Worcester Road

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

    Octotel-Footer
Octotel Network Notice | Service Disruption: Wellington Node| 10 June 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Kind Regards,

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

    ETR for complete restoration: ± 4 Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    Octotel is experiencing a fibre break on our network affecting certain customers in the Wellington, Paarl area.

    Affected roads are listed below:
    Amstelhof Avenue

    Jan Groentjies Street

    Kanarie Amstelhof

    Sysie Street

    Jan Fiskaal Stree

    Piet-My-Vrou Street

    Mackier st

    Desmore Street

    Swaweltjie Street

    HARPER STREET

    SOLOMON STREET

    Bothma Street

    Klein Drakenstein Road

    Lantana Street

    Erica St

    May Street

    Cornelissen st

    Runelli st

    Jacobs Street

    Beukes Street

    Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in the Wellington area.

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Intermittent Connectivity | Sedgefield, Plett, Knysna | 7 June 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Plett, Knysna, and Sedgefield nodes have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services in Plett, Sedgefield, and Knysna have stabilised.

    Engineers are monitoring for stability.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Plett, Knysna, and Sedgefield aggregation nodes.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

May 2025

Service Disruption | Grabouw | 29 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Grabouw have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Grabouw Aggregation Node restored at the moment.

    Engineers are monitoring for stability.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Grabouw aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Notice | VOIP Services | 27 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for VOIP services have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    We are observing services for VoIP Services have restored.

    Engineers are monitoring for stability.

    Regards,

    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear Octotel Customer,

    Engineers continue to work with our upstream voice termination partner to resolve the issue affecting VoIP telephony services.

    Customers may still intermittently experience call failures.

    Further updates to follow

    Regards,

    Octotel NOC

  • Update
    Update

    Dear ISP Partner,

    Our upstream provider continues to investigate the issue affecting VOIP services.

    No ETR is available as yet.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear Octotel Customer,

    We have escalated this off to our Upstream provider for further investigations.

    No ETR available as of yet

    Kindly await further updates.

    Regards,

    Octotel NOC

Octotel Network Notice | Service Disruption Update: Gugulethu| 26 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

    ETR for complete restoration: +-3Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

    ETR for complete restoration: +-5 Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    We would like to inform you that, due to the current high-risk conditions in the area, our engineering team has made the decision to postpone fibre repair activities to ensure the safety of all personnel.

    Repairs are now scheduled to resume tomorrow morning at 8:30 AM. We understand the importance of timely service restoration and appreciate your patience and understanding as we prioritise the safety of our team while working to resolve the issue as quickly as possible.

    Octotel appreciate your understanding and will keep you updated on any further developments.

    Kind regards

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update
    Dear ISP Partner, Due to safety concerns in the area, our Community Liaison Officer (CLO) has made the decision to postpone the fibre repair work. The repairs are now scheduled to resume tomorrow morning at 8:30 AM. We appreciate your understanding and will keep you updated on any further developments. Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](http://www.octotel.co.za) | 0874700800
  • Update
    Update

    Dear ISP Partner,

    Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration +-5 Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process.

    Further updates to follow.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    We are observing an issue affecting certain customers in the Gugulethu area.

    Affected roads are listed below:

    Nokwanda Cl

    1ST AVENUE

    Mgoqi Close

    NONTULO STREET

    SIKHINKILI CLOSE

    NDABANINZI AVENUE

    MAKHOLWA CRESCENT

    Siviwe Close

    Manyano Ave

    SAKELA CLOSE

    Yanta Avenue

    EMDENI ROAD

    Memani Avenue

    Kani Cl,

    LUTHANGO CRESCENT

    EMPUMELELWENI STREET

    ELLIOT WAKA CLOSE,

    DYWILISI CLOSE

    Ntongana Cres

    SANTOS STREET

    Ndlela Cl

    Tom Street

    DYAKALA CRESCENT

    Paul Andrew Cl

    Ntlakohlaza Close

    Daniel Avenue

    Luthango Cres

    Siviwe Close

    Ndiki street

    Abonwabisi Road

    KOORNHOF STREET

    BONGANI CLOSE

    SANTOS AVENUE

    Dywiusi Close

    Ndumiseni close

    Kukhanya St

    Manyano Ave

    MZOMTSHA CLOSE

    Ntlakohlaza Close

    DAVIDS ROAD

    NOMTHANDAZO PETER STREET

    TERMINUS ROAD

    Octotel Engineers are enroute to site to investigate.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in Gugulethu.

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Service Disruption Update: George| 26 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration +-4 Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update
    Dear ISP Partner, We are observing an issue affecting certain customers in the George area. Affected roads are listed below: JAKARANDA STREET SKOOL STREET Fern Street AKASIA STREET Amaryllis Street Rose St Cycad Street Plantation Street Hyacinth Street Hibiscus St, Gloxinia Street Erica Street Arum Street EPENETA JANTJIES STREET MEYER STREET DAHLIA STREET Chrysanthemum Street PROTEA ROAD Mission Street East Street Heather Rd Kloof Street Birch Street BEGONIA STREET MUISVOËL STREET Jasmin street Beukes Street Link Road Church Street EAST STREET Fountain Street Octotel Engineers are enroute to site to investigate. Kindly await further updates. Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](http://www.octotel.co.za) | 0874700800
  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in George.

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Service Disruption Update : Athlone | 25 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel Technicians have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration: ±3 Hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    We are observing an issue affecting certain customers in Athlone.

    Affected roads are listed below:

    • 1st Avenue

    • 2nd Avenue

    • Wabash Road

    • Wye Road

    • Zwartkops Road

    • Vygekraal Road

    • Manenberg Avenue

    • Zak Street

    • Vistula Road

    Engineers are investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers on the Athlone node. Engineers are investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Apr 2025

Service Disruption: Moorreesburg | 30 April 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Moorreesburg have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Moorreesburg restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Moorreesburg aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Service Disruption: Bredasdorp, Struisbaai | 30 April 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Struisbaai and Bredasdorp have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Bredasdorp, Struisbaai have restored.

    Engineers are monitoring for stability.

    Regards,

    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services in Bredasdorp, and Struisbaai. Customers may experience intermittent to no connectivity.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 30 April 2025
  • Completed
    April 30, 2025 at 3:00 AM
    Completed
    April 30, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 29, 2025 at 10:00 PM
    In progress
    April 29, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 10:00 PM
    Planned
    April 29, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 30/04/2025 00:00 AM SAST

    Planned End Date/Time: 30/04/2025 05:00 AM SAST

    Affected areas : Parklands, Milnerton Rural

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Stepney cl

    Stepney Cres

    Koeberg cl

    Dorchester Drive

    Dartford way

    Wallworth

    Southwalk cl

    St James

    Caterham

    Lewisham

    Surrey

    Sunningdale drive

    Brompton bend

    Paddington

    Parklands Main

    Breamer rd

    Cambelton Cres

    Westleton way

    Brentwood rd

    Willenhall cl

    Wellington Way

    Helmsley Cres

    Oakdale Cir

    Oakdale way

    Kirby rd

    Portford rd

    Portford rd

    Wigman

    Langley Way

    Iron rd

    Jarrow rd

    Seafarer Cl

    Fishermans Walk

    Guilford

    Camden Walk

    Ambleside

    Bournmouth

    Gie Rd

    Northdale Way

    Mansfield

    Helmsley Way

    Morningsford Rd

    Station rd

    Southwark rd

    Stepney End

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | George Node | 30 April 2025
  • Completed
    April 30, 2025 at 3:00 AM
    Completed
    April 30, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 29, 2025 at 10:00 PM
    In progress
    April 29, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 10:00 PM
    Planned
    April 29, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the George Node

    Please see maintenance information below:

    Planned Start Date/Time: 30/04/2025 00:00 AM SAST

    Planned End Date/Time: 30/04/2025 05:00 AM SAST

    Affected areas : Parkdene, Borcherds, Ballotsview, Pacaltsdorp, Levallia, Conville

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Aalwyn Road

    Aasvoel Close

    Aldanah Security

    Aloe Street

    Andries Street

    Apollo Street

    Back Street

    Ballot Street

    Beryl Cresent

    Beryl Street

    Beukes Street

    Bison Circle

    Bison Crescent

    Bison Singel

    Blesbok Crescent

    Bloukopkoggelmander Crescent

    Bloukopkoggelmander Street

    Bluebell Street

    Boggelkolmader Street

    Bontebok Street

    Boog Street

    Boskewer Close

    Bosvark Crescent

    Bruce Street

    Buck Street

    Buffel Close

    Buffelslot Street

    Buffelstrook Street

    Camel Street

    Carbuncle Street

    Church Street

    Circular Drive

    Circular Lane

    Daryl Street

    Diamond Street

    Dolfyn Street

    Eden Meandor

    Eden Park

    Fern Street

    Fiskaal Street

    Galjoen Street

    Garnaal Street

    Geelbek Street

    Gemini Street

    Golf Street

    Goliath Street

    Hammerkop Crescent

    Haran Street

    Hawk Street

    Herculus Street

    Hibiscus Street

    Houtkapper Street

    Hydra Close

    Jasmin Street

    Jupiter Lane

    Kabeljou Street

    Kanfer Street

    Kiewiet Avenue

    Kings Street

    Kloof Street

    Koppel Street

    Kurper Street

    Lammervanger Close

    Lavender Close

    Lavender Street

    Leo Street

    Lewanie Street

    Libra Street

    Link Road

    Lizard Street

    Lynx Close

    Lynx Street

    Lyra Street

    Main Road

    Makriel Street

    Maraiskemp Street

    Marlyn Street

    Mission Road

    Mission Street

    Opal Street

    Orion Street

    Paradise Ballots

    Paradise Street

    Parish Street

    Pegasus Street

    Pegesus Circle

    Perlemoen Street

    Phoenix Circle

    Polarus Close

    Potts Flats

    Pou Crescent

    Reier Street

    Rotary Street

    Roman Street

    Rosedale Main

    Saint James

    Sardine Street

    Sardyn Street

    Sartuns

    Saturnus Street

    Scorpio Street

    Setlaars Street

    Snake Street

    Sonop Street

    Square Hill

    Stompneus Street

    Suikerbekkie Street

    Swan Street

    Taurus Street

    Triangle Street

    Tulip Street

    Union Street

    Virgo Street

    Woodpecker Avenue

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Pro-Active Core Maintenance : Eagle Canyon | 24 April 2025
  • Completed
    April 24, 2025 at 3:00 AM
    Completed
    April 24, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 24, 2025 at 1:00 AM
    In progress
    April 24, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 24, 2025 at 1:00 AM
    Planned
    April 24, 2025 at 1:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing pro-active maintenance on our Core Network devices in Gauteng.

    Maintenance window:
    Planned Start Date/Time: 24/04/2025 03:00 SAST
    Planned End Date/Time: 24/04/2025 05:00 SAST

    AFFECTED NODES: Eagle Canyon

    Impact:

    Certain customers can expect intermittent to no connectivity during the duration of the maintenance.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Apr 2025 to Jun 2025

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