Octotel Services - Octotel Network Notice | Service Disruption: Athlone | 16 November 2023 – Incident details

Experiencing minor outage

Octotel Network Notice | Service Disruption: Athlone | 16 November 2023

Resolved
Partial outage
Started about 1 year agoLasted about 12 hours

Affected

Service Regions

Partial outage from 4:46 PM to 4:57 AM

Southern Suburbs

Partial outage from 4:46 PM to 4:57 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Update
    Update

    We are currently investigating this incident.

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customer services at the Athlone aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800