Dear ISP Partner,

Octotel technicians will be conducting proactive scheduled maintenance on our infrastructure which will affect the Knysna Node

Please see maintenance information below:

Planned Start Date/Time: 20/05/2024 04:00am SAST

Planned End Date/Time: 20/05/2024 12:00pm SAST

Affected areas: Hornlee

Scope of work:

An independent contractor trenching in the area is busy with construction across our fibre infrastructure. To avoid complete damage we are proactively re-routing our cable. .

Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Affected roads are listed below:
Davidson street
Jan Koen street
Alexander street
Hall street
School street
Stompneus street
Spies street
Calender street
Jonathan street
Els street
Elephant street
Frederick street
Kaptein street
Ysterhout way
Botha street
Stevenshoek street
Rooi Roman street
Jan Meyer street
Jakkie street
Dassie street

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure down time is kept to an absolute minimum. During this time customers may experience intermittent to no connectivity.

For more information on this maintenance, please contact support on 0874700800 or email support@octotel.co.za.

Kind Regards

Octotel NOC

Dear ISP Partner,

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Ruyterwacht Node

Please see maintenance information below:

Planned Start Date/Time: 21/05/2024 00:00am SAST
Planned End Date/Time: 21/05/2024 05:00am SAST

Affected areas: Ruyterwacht , Parow, Elsies River, Thornton, Ravensmead, Bishop Lavis, Cravenby, Matroosfontein, Leonsdale

Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Affected roads are listed below:

Carnarvon
Batavia Road
Alberti Street
Valley Street

Princess Elizabeth
Saint Cruz Street
Settler Street
Arlington Crescent

Princess Margaret
King George Street
Fitzherbert Street
Avonwood Road

Paarl Street
Pearston Street
Pieter Uys Circle
11th Avenue

Montagu Street
Texel Street
Pringle Close
12th Avenue

Malmesbury Street
Van Kenmp Street
Dromedaris Street
13th Avenue

Sir George Grey
Mitchell Street
Epping Street
9th Avenue

Dan Pienaar Elliot Street
Olive Street
10th Avenue

Martin Adams Hertzog Street
Chelsea Street
Parkview Place

Andrew Murray
Thibult Street
Arlington Crescent
Small Avenue

Milner Street
Haarlem Street

New Close School Road

Louis Botha
Birkenhead Crescent
Halt Road

Gerit Maritz
Dundas Crescent
Oasis Street

Hobhouse Street
David Baird Crescent
13th Street

Cradock Street
Livingtone Avenue
Nazareth House Close

Grens Street
Windsor Place
14th Avenue

Swartberg Street
Waveren Street
Key Link

Langenhoven Street
Paul Kruger Avenue
15th Avenue

Piet Joubert
Cedarberg Street

Jan Van Riebeeck Street
Saldanha Street
Chestnut Way

Gladstone Street

Barkley Street

Small Ave

Albany Street

Wild Olive Drive

6th Street

President Reitz Street

Aliwal Street

Shillinge Street

Burchell Street

Calvinia Street

Wavern Plain

Richmond Street

Weatherly Street

Cradock Close

Oranje Street

Maclear Street

Cecil Rhodes Ave

Colesburg Street

Breda Street

Vereeniging Circle

Gouritz Street

Gogman Street

Voortrekker Street

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC

Dear ISP Partner,

Octotel Engineers will be conducting routine software upgrades on our core infrastructure as recommended by our hardware vendor.

Maintenance window:
Planned Start Date/Time: 22/05/2024 02:00 SAST
Planned End Date/Time: 22/05/2024 05:00 SAST

AFFECTED NODES:

• Blouberg

• Melkbos

• Kensington

• Seapoint

• Vredehoek

• Mutual heights

• Ruyterwacht

• GreenPoint

• Bree Street

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance, please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Ruyterwacht Node

Please see maintenance information below:

Planned Start Date/Time: 23/05/2024 00:00am SAST
Planned End Date/Time: 23/05/2024 05:00am SAST

Affected areas: Ruyterwacht , Parow, Elsies River, Thornton, Ravensmead, Bishop Lavis, Cravenby, Matroosfontein, Leonsdale

Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

Customers can expect intermittent to no connectivity for the duration of the maintenance window.

Affected roads are listed below:

Carnarvon
Batavia Road
Alberti Street
Valley Street

Princess Elizabeth
Saint Cruz Street
Settler Street
Arlington Crescent

Princess Margaret
King George Street
Fitzherbert Street
Avonwood Road

Paarl Street
Pearston Street
Pieter Uys Circle
11th Avenue

Montagu Street
Texel Street
Pringle Close
12th Avenue

Malmesbury Street
Van Kenmp Street
Dromedaris Street
13th Avenue

Sir George Grey
Mitchell Street
Epping Street
9th Avenue

Dan Pienaar Elliot Street
Olive Street
10th Avenue

Martin Adams Hertzog Street
Chelsea Street
Parkview Place

Andrew Murray
Thibult Street
Arlington Crescent
Small Avenue

Milner Street
Haarlem Street

New Close School Road

Louis Botha
Birkenhead Crescent
Halt Road

Gerit Maritz
Dundas Crescent
Oasis Street

Hobhouse Street
David Baird Crescent
13th Street

Cradock Street
Livingtone Avenue
Nazareth House Close

Grens Street
Windsor Place
14th Avenue

Swartberg Street
Waveren Street
Key Link

Langenhoven Street
Paul Kruger Avenue
15th Avenue

Piet Joubert
Cedarberg Street

Jan Van Riebeeck Street
Saldanha Street
Chestnut Way

Gladstone Street

Barkley Street

Small Ave

Albany Street

Wild Olive Drive

6th Street

President Reitz Street

Aliwal Street

Shillinge Street

Burchell Street

Calvinia Street

Wavern Plain

Richmond Street

Weatherly Street

Cradock Close

Oranje Street

Maclear Street

Cecil Rhodes Ave

Colesburg Street

Breda Street

Vereeniging Circle

Gouritz Street

Gogman Street

Voortrekker Street

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC

Dear ISP Partner,

Octotel Engineers will be performing scheduled hardware maintenance at the Atlantis and Moorreesburg to improve capacity at the nodes.

Maintenance window:
Planned Start Date/Time: 28/05/2024 02:00 SAST
Planned End Date/Time: 28/05/2024 05:00 SAST

AFFECTED NODES:

• Atlantis

• Moorreesburg

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing scheduled hardware maintenance at the Wellington node to improve capacity at the nodes.

Maintenance window:
Planned Start Date/Time: 29/05/2024 02:00 SAST
Planned End Date/Time: 29/05/2024 05:00 SAST

AFFECTED NODES:

• Wellington

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing scheduled hardware maintenance at the Bredasdorp, Struisbaai, and Stilbaai nodes to improve capacity at the nodes.

Maintenance window:
Planned Start Date/Time: 29/05/2024 02:00 SAST
Planned End Date/Time: 29/05/2024 05:00 SAST

AFFECTED NODES:

• Bredasdorp

• Struisbaai

• Stilbaai

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800