Octotel Services - Notice history

All systems operational

Operational

Cape Town Central - Operational

Southern Suburbs - Operational

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Operational

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

Notice history

May 2025

Octotel Network Notice | Service Disruption Update: George | 19 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection. 

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

    ETR for complete restoration: +-5 hours

    Further updates to follow as our team makes progress.

    Kind Regards

    Octotel Noc

  • Monitoring
    Monitoring

    Dear ISP Partner,

    Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration ±6 hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    We are observing an issue affecting certain customers in George.

    Affected areas are listed below:

    Le Grand Estate

    Hansmoekraal

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in George.

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Service Disruption Update: George | 14 May 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

    Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

    ETR for complete restoration: ±2 Hours.

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Update
    Update

    Dear ISP Partner,

    Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration ±6 hours

    Further updates to follow as our team makes progress.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    We are observing an issue affecting certain customers in George.

    Affected areas are listed below:

    Ballotsview

    Parkdene

    Conville

    Pacaltsdorp

    Sea View

    Engineers are investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in George.

    Engineers are investigating.

    Kindly await further updates.

Octotel Network Notice | Route Maintenance | Blouberg Node | 14 May 2025
  • Completed
    May 14, 2025 at 3:00 AM
    Completed
    May 14, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 10:00 PM
    In progress
    May 13, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 10:00 PM
    Planned
    May 13, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 14/05/2025 00:00 AM SAST

    Planned End Date/Time: 14/05/2025 05:00 AM SAST

    Affected areas : Parklands, Milnerton Rural

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Coatbridge Cres

    Stepney

    St Johns

    Portbella

    Gie rd

    Callington

    Chelsea Cres

    Peterfield

    Avonmouth rd

    Barlett

    Harrongate

    Hendon

    Stone street

    Slough

    Stepney

    Avonmouth crescent

    Horsham Bend

    Stanford

    Swanley

    Crawley Cres

    Stanley

    Barton close

    Avonmouth Circle

    Harwood end

    Callington Park

    Peterfield

    Salisbury St

    Sherington

    Dorchester

    Telford

    Tiverton

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Scheduled Hardware Maintenance : Ruyterwacht Node| 13 May 2025
  • Completed
    May 13, 2025 at 3:00 AM
    Completed
    May 13, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 2:00 AM
    In progress
    May 13, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 2:00 AM
    Planned
    May 13, 2025 at 2:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at Ruyterwacht Aggregation node.

    Maintenance window:
    Planned Start Date/Time: 13/05/2024 04:00 SAST
    Planned End Date/Time: 13/05/2024 05:00 SAST

    AFFECTED Areas: Bishop Lavis/Montana/Matroosfontein

    Roads affected:
    16th Street

    7th Street

    Abram Katz

    Adrian Louw

    Allan Road

    Angel Road

    Ann Road

    Arthur Abrahams

    Bird Crescent

    Bird Street

    Bishop Lavis

    Comet Road

    Cross Street

    David Street

    Deer Road

    Downing Close

    Downing Crescent

    Downing Street

    Franklin Joshua

    Green Street

    Janey Close

    John Ramsey

    June Road

    Lark Road

    Lavis Drive

    Martha Road

    May Road

    Melba Road

    Pelican Road

    Pelican Street

    Plane Road

    Planet Road

    Ray Street

    Rhenius Road

    Robin Road

    Roome Crescent

    Sky Road

    Sparrow Road

    Streetar Road

    Sun Road

    Swan Road

    William Mason

    Octotel Engineers will be swapping out the existing hardware for newer, upgraded hardware.

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Scheduled Maintenance : Core Firmware Upgrade | 13 May 2025
  • Completed
    May 13, 2025 at 3:00 AM
    Completed
    May 13, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 1:00 AM
    In progress
    May 13, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 1:00 AM
    Planned
    May 13, 2025 at 1:00 AM

    Dear ISP Partner,

    Octotel engineers will be performing scheduled firmware upgrade of our CPT Core switch infrastructure to improve performance and increase the stability of network operations.

    Maintenance window:

    Planned Start Date/Time: 13/05/2024 03:00AM SAST
    Planned End Date/Time: 13/05/2024 05:00AM SAST

    Impact:
    Please note that during the upgrade process, there will be brief unavoidable disruptions to services. While we endeavor to minimize downtime, intermittent service disruption may occur.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Apr 2025

Service Disruption: Moorreesburg | 30 April 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Moorreesburg have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Moorreesburg restored at the moment.

    Engineers are monitoring for stability.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Moorreesburg aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Service Disruption: Bredasdorp, Struisbaai | 30 April 2025
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services for Struisbaai and Bredasdorp have restored and are testing stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services for Bredasdorp, Struisbaai have restored.

    Engineers are monitoring for stability.

    Regards,

    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services in Bredasdorp, and Struisbaai. Customers may experience intermittent to no connectivity.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 30 April 2025
  • Completed
    April 30, 2025 at 3:00 AM
    Completed
    April 30, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 29, 2025 at 10:00 PM
    In progress
    April 29, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 10:00 PM
    Planned
    April 29, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 30/04/2025 00:00 AM SAST

    Planned End Date/Time: 30/04/2025 05:00 AM SAST

    Affected areas : Parklands, Milnerton Rural

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Stepney cl

    Stepney Cres

    Koeberg cl

    Dorchester Drive

    Dartford way

    Wallworth

    Southwalk cl

    St James

    Caterham

    Lewisham

    Surrey

    Sunningdale drive

    Brompton bend

    Paddington

    Parklands Main

    Breamer rd

    Cambelton Cres

    Westleton way

    Brentwood rd

    Willenhall cl

    Wellington Way

    Helmsley Cres

    Oakdale Cir

    Oakdale way

    Kirby rd

    Portford rd

    Portford rd

    Wigman

    Langley Way

    Iron rd

    Jarrow rd

    Seafarer Cl

    Fishermans Walk

    Guilford

    Camden Walk

    Ambleside

    Bournmouth

    Gie Rd

    Northdale Way

    Mansfield

    Helmsley Way

    Morningsford Rd

    Station rd

    Southwark rd

    Stepney End

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | George Node | 30 April 2025
  • Completed
    April 30, 2025 at 3:00 AM
    Completed
    April 30, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 29, 2025 at 10:00 PM
    In progress
    April 29, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 10:00 PM
    Planned
    April 29, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the George Node

    Please see maintenance information below:

    Planned Start Date/Time: 30/04/2025 00:00 AM SAST

    Planned End Date/Time: 30/04/2025 05:00 AM SAST

    Affected areas : Parkdene, Borcherds, Ballotsview, Pacaltsdorp, Levallia, Conville

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Aalwyn Road

    Aasvoel Close

    Aldanah Security

    Aloe Street

    Andries Street

    Apollo Street

    Back Street

    Ballot Street

    Beryl Cresent

    Beryl Street

    Beukes Street

    Bison Circle

    Bison Crescent

    Bison Singel

    Blesbok Crescent

    Bloukopkoggelmander Crescent

    Bloukopkoggelmander Street

    Bluebell Street

    Boggelkolmader Street

    Bontebok Street

    Boog Street

    Boskewer Close

    Bosvark Crescent

    Bruce Street

    Buck Street

    Buffel Close

    Buffelslot Street

    Buffelstrook Street

    Camel Street

    Carbuncle Street

    Church Street

    Circular Drive

    Circular Lane

    Daryl Street

    Diamond Street

    Dolfyn Street

    Eden Meandor

    Eden Park

    Fern Street

    Fiskaal Street

    Galjoen Street

    Garnaal Street

    Geelbek Street

    Gemini Street

    Golf Street

    Goliath Street

    Hammerkop Crescent

    Haran Street

    Hawk Street

    Herculus Street

    Hibiscus Street

    Houtkapper Street

    Hydra Close

    Jasmin Street

    Jupiter Lane

    Kabeljou Street

    Kanfer Street

    Kiewiet Avenue

    Kings Street

    Kloof Street

    Koppel Street

    Kurper Street

    Lammervanger Close

    Lavender Close

    Lavender Street

    Leo Street

    Lewanie Street

    Libra Street

    Link Road

    Lizard Street

    Lynx Close

    Lynx Street

    Lyra Street

    Main Road

    Makriel Street

    Maraiskemp Street

    Marlyn Street

    Mission Road

    Mission Street

    Opal Street

    Orion Street

    Paradise Ballots

    Paradise Street

    Parish Street

    Pegasus Street

    Pegesus Circle

    Perlemoen Street

    Phoenix Circle

    Polarus Close

    Potts Flats

    Pou Crescent

    Reier Street

    Rotary Street

    Roman Street

    Rosedale Main

    Saint James

    Sardine Street

    Sardyn Street

    Sartuns

    Saturnus Street

    Scorpio Street

    Setlaars Street

    Snake Street

    Sonop Street

    Square Hill

    Stompneus Street

    Suikerbekkie Street

    Swan Street

    Taurus Street

    Triangle Street

    Tulip Street

    Union Street

    Virgo Street

    Woodpecker Avenue

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Pro-Active Core Maintenance : Eagle Canyon | 24 April 2025
  • Completed
    April 24, 2025 at 3:00 AM
    Completed
    April 24, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 24, 2025 at 1:00 AM
    In progress
    April 24, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 24, 2025 at 1:00 AM
    Planned
    April 24, 2025 at 1:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing pro-active maintenance on our Core Network devices in Gauteng.

    Maintenance window:
    Planned Start Date/Time: 24/04/2025 03:00 SAST
    Planned End Date/Time: 24/04/2025 05:00 SAST

    AFFECTED NODES: Eagle Canyon

    Impact:

    Certain customers can expect intermittent to no connectivity during the duration of the maintenance.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Mar 2025

Scheduled Vendor Maintenance : Struisbaai | 27 March 2025
  • Completed
    March 27, 2025 at 6:00 PM
    Completed
    March 27, 2025 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    March 27, 2025 at 12:00 PM
    In progress
    March 27, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    March 27, 2025 at 12:00 PM
    Planned
    March 27, 2025 at 12:00 PM

    Dear ISP Partner,

    Octotel's partner provider technicians will be performing scheduled maintenance at the Struisbaai access nodes.

    Maintenance window:
    Planned Start Date/Time: 27/03/2025 14:00 SAST
    Planned End Date/Time: 27/03/2025 20:00 SAST

    AFFECTED NODES: Struisbaai Access Node

    Impact:

    Customers may experience intermittent to no connectivity for periods for the duration of the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Routine Software Maintenance: Cape Town | 27 March 2025
  • Completed
    March 27, 2025 at 3:00 AM
    Completed
    March 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    March 27, 2025 at 1:00 AM
    In progress
    March 27, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    March 27, 2025 at 1:00 AM
    Planned
    March 27, 2025 at 1:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing routine software upgrades in order to improve network stability and resiliency.

    Maintenance window:

    Planned Start Date/Time: 27/03/2025 03:00 SAST

    Planned End Date/Time: 27/03/2025 05:00 SAST

    AFFECTED NODES:

    • Greenpoint

    • Mutual Heights

    • Ruyterwacht

    • Blouberg

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at

    support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Routine Software Maintenance: Johannesburg | 27 March 2025
  • Completed
    March 27, 2025 at 3:00 AM
    Completed
    March 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    March 27, 2025 at 1:00 AM
    In progress
    March 27, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    March 27, 2025 at 1:00 AM
    Planned
    March 27, 2025 at 1:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing routine software upgrades in order to improve network stability and resiliency.

    Maintenance window:

    Planned Start Date/Time: 27/03/2025 03:00 SAST

    Planned End Date/Time: 27/03/2025 05:00 SAST

    AFFECTED NODES:

    • Eagle Canyon

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at

    support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Conformance Maintenance | Atlantis Node | 27 March 2025
  • Completed
    March 27, 2025 at 3:00 AM
    Completed
    March 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    March 26, 2025 at 10:00 PM
    In progress
    March 26, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    March 26, 2025 at 10:00 PM
    Planned
    March 26, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Atlantis Node.

    Please see maintenance information below:

    Planned Start Date/Time: 27/03/2025 00:00 AM SAST

    Planned End Date/Time: 27/03/2025 05:00 AM SAST

    Affected areas : Saxonsea

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    Affected roads are listed below:

    Monte Vista Crescent

    February Road

    Unity Drive

    Murray Avenue

    Strandloper Street

    Flamink Street

    Victoria Link Road

    Folkstone Crescent

    Corner Exeter Rd

    Park Drive

    Yarmouth Street

    Diss 1.3 km

    Turffontein Road

    Aintree Street

    Unity Dr

    Dunn Rd

    Fairthorne Rd

    Fox Rd

    Strandloper Str

    Albatros Cres

    Murray Ave

    Swaan Rd

    Pelikaan Str

    De Beers Ave

    Joyce Mzamo Str

    Park Dr

    Ascot Str

    Newbury Rd

    Woodhead Close

    Exeter Rd

    Plump Cl

    Barkley Rd

    Chester Cl

    Saratoga Cres

    Phoenix Park

    Yarmouth Str

    Hunt Pl

    Polo Pl

    Hurst Pl

    Greyville Close

    Carlisle Str

    Aintree Str

    Summerveld Str

    Stockton Str

    Ludlow Str

    Riverton Rd

    Klampenborg Rd

    Monte Vista Cres

    February Rd

    Flamink Str

    Victoria Link Rd

    Folkstone Cres

    Beaulah Rd

    Epson Str

    The Bay Rd

    Carlisle Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Conformance Maintenance | Lakeside Node | 27 March 2025
  • Completed
    March 27, 2025 at 3:00 AM
    Completed
    March 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    March 26, 2025 at 10:00 PM
    In progress
    March 26, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    March 26, 2025 at 10:00 PM
    Planned
    March 26, 2025 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Lakeside Node.

    Please see maintenance information below:

    Planned Start Date/Time: 27/03/2025 00:00 AM SAST

    Planned End Date/Time: 27/03/2025 05:00 AM SAST

    Affected areas : Capricorn

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    Affected roads are listed below:

    Spurwing Circle

    Oyster Bay

    Osprey Crescent

    Corncrake Close

    Sandpiper Mews

    Duiker Gate

    Ocean Villas Crescent

    in field back of buildings

    Santiago Bay

    Dune Crescent complex

    Ocean Terrace

    Osprey Cres

    Corncrake Cl

    Spurwing Cir

    Ocean Villas Cres

    Skorpios Cres

    Sanderling Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Mar 2025 to May 2025

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