Octotel Network Notice - Outage: Stillbaai | 26 November 2023 - Incident details - Octotel Status Page

Octotel Network Notice - Outage: Stillbaai | 26 November 2023

Resolved

Major outage

Started over 1 year agoLasted about 3 hours

Affected

Service Regions

Overberg

Updates

Resolved
November 26, 2023 at 2:21 PM
Resolved
November 26, 2023 at 2:21 PM
Dear ISP Partner,

We are observing services have tested stable after restoration.
We anticipate no further service disruptions.

Regards,
Monitoring
November 26, 2023 at 1:40 PM
Monitoring
November 26, 2023 at 1:40 PM
Dear ISP Partner,

We are observing that services have been restored at the Stilbaai node.
Engineers are monitoring for stability.

Kindly await further updates.
Identified
November 26, 2023 at 12:00 PM
Identified
November 26, 2023 at 12:00 PM
Services are affected due to a suspected power failure on Partner provider's transmission equipment.
Engineers are still investigating.

Kindly await for further updates
Investigating
November 26, 2023 at 11:51 AM
Investigating
November 26, 2023 at 11:51 AM
Dear ISP Partner,

We are observing an issue affecting services at the Stillbaai aggregation node.

Engineers are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800