Octotel Network Notice | Degraded Performance: Cape Gate | 28 November 2023 - Incident details - Octotel Status Page

Octotel Network Notice | Degraded Performance: Cape Gate | 28 November 2023

Resolved

Major outage

Started over 1 year agoLasted about 5 hours

Affected

Service Regions

Northern Suburbs

Updates

Resolved
November 28, 2023 at 7:30 PM
Resolved
November 28, 2023 at 7:30 PM
Dear ISP Partner,

We are observing services at the Cape Gate aggregation node have returned to normal.

We anticipate no further issues affecting performance.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Update
November 28, 2023 at 4:31 PM
Update
November 28, 2023 at 4:31 PM
Dear ISP Partner,

Teams are still attending to the issue.

Customers may experience degraded performance as the team works to resolve.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Identified
November 28, 2023 at 3:00 PM
Identified
November 28, 2023 at 3:00 PM
Dear ISP Partner,

We are experiencing an issue on the primary path at the Cape Gate aggregation node.

Customers may experience slower connectivity while our teams are attending to the issue.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800