Octotel Network Notice | Service Disruption: Melkbos | 05 Jan 2024 - Incident details - Octotel Status Page

Octotel Network Notice | Service Disruption: Melkbos | 05 Jan 2024

Resolved

Operational

Started over 1 year agoLasted about 11 hours

Affected

Service Regions

Atlantic Seaboard

Updates

Resolved
January 06, 2024 at 7:09 AM
Resolved
January 06, 2024 at 7:09 AM
Dear ISP Partner,

We are observing services have tested stable after restoration.
We anticipate no further service disruptions.

Regards,
Monitoring
January 06, 2024 at 1:55 AM
Monitoring
January 06, 2024 at 1:55 AM
Dear ISP Partner,

We are observing services for Melkbos aggregation node restored at the moment.

Engineers are monitoring for stability.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Update
January 05, 2024 at 10:20 PM
Update
January 05, 2024 at 10:20 PM
Dear ISP Partner

Octotel Technicians are currently on site to investigate the root cause and restore services as soon as possible.
No ETA/ETR is available as yet.

Kindly await further updates,
Update
January 05, 2024 at 8:52 PM
Update
January 05, 2024 at 8:52 PM
Dear ISP Partner,

Octotel technicians are currently en route to site to investigate further. No ETA/ETR is available as yet.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Investigating
January 05, 2024 at 8:08 PM
Investigating
January 05, 2024 at 8:08 PM
Dear ISP Partner,

We are observing an issue affecting services at the Melkbos aggregation node.

Engineers are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800