Octotel Services - Octotel Network Notice - Emergency Maintenance | 20 March 2024 – Maintenance details

All systems operational

Octotel Network Notice - Emergency Maintenance | 20 March 2024

Completed
Scheduled for March 19, 2024 at 10:00 PM – March 20, 2024 at 3:00 AM

Affects

Service Regions

Under maintenance from 10:00 PM to 3:00 AM

Cape Town Central

Under maintenance from 10:00 PM to 3:00 AM

Southern Suburbs

Under maintenance from 10:00 PM to 3:00 AM

Northern Suburbs

Under maintenance from 10:00 PM to 3:00 AM

Atlantic Seaboard

Under maintenance from 10:00 PM to 3:00 AM

Helderberg

Under maintenance from 10:00 PM to 3:00 AM

Updates
  • Completed
    March 20, 2024 at 3:00 AM
    Completed
    March 20, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    March 19, 2024 at 10:00 PM
    In progress
    March 19, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    March 19, 2024 at 10:00 PM
    Planned
    March 19, 2024 at 10:00 PM

    Dear ISP Partner,

    Our team has successfully completed maintenance work early this morning, with minimal impact on the following areas:

     

    Affected areas: 

    Vredehoek

    Green Point

    Sea Point

    Kensington

    Blouberg

    Melkbos

    Bree

    Mutual

    Ruyterwacht

     

    During the maintenance window, our team identified additional improvements that need to be addressed promptly. Therefore, we need to arrange an emergency window to close the project. After careful consideration, our team has identified the following time as the most suitable to conduct the maintenance works:

     

    Maintenance window:
    Planned Start Date/Time: 20/03/2024 00:00 SAST
    Planned End Date/Time: 20/03/2024 05:00 SAST

     

    Please note that during this maintenance window, customers may experience high loss and potential disconnects from the internet. We apologize for any inconvenience this may cause and assure you that we will minimize disruptions.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800