Octotel Services - Octotel Network Notice | Scheduled Hardware Maintenance: Cape Gate & Strand | 10 April 2024 – Maintenance details

Garden Route experiencing partial outage

Octotel Network Notice | Scheduled Hardware Maintenance: Cape Gate & Strand | 10 April 2024

Completed
Scheduled for April 10, 2024 at 12:00 AM – 3:00 AMUTC

Affects

Service Regions

Under maintenance from 12:00 AM to 3:00 AM

Northern Suburbs

Under maintenance from 12:00 AM to 3:00 AM

Helderberg

Under maintenance from 12:00 AM to 3:00 AM

Updates
  • Completed
    April 10, 2024 at 3:00 AMUTC
    Completed
    April 10, 2024 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 10, 2024 at 12:00 AMUTC
    In progress
    April 10, 2024 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 10, 2024 at 12:00 AMUTC
    Planned
    April 10, 2024 at 12:00 AMUTC

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware maintenance at the Cape Gate and Strand nodes to improve capacity at the node.

    Maintenance window:
    Planned Start Date/Time: 10/04/2024 02:00 SAST
    Planned End Date/Time: 10/04/2024 05:00 SAST

    AFFECTEDNODES:

    Cape Gate; Strand

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800