Octotel Services - Octotel Network Notice | Scheduled Maintenance : Teraco Switch Software Upgrade | 17 April 2024 – Maintenance details

All systems operational

Octotel Network Notice | Scheduled Maintenance : Teraco Switch Software Upgrade | 17 April 2024

Completed
Scheduled for April 16, 2024 at 11:00 PM – April 17, 2024 at 1:00 AMUTC

Affects

Service Regions

Under maintenance from 11:00 PM to 1:00 AM

Cape Town Central

Under maintenance from 11:00 PM to 1:00 AM

Southern Suburbs

Under maintenance from 11:00 PM to 1:00 AM

Northern Suburbs

Under maintenance from 11:00 PM to 1:00 AM

Atlantic Seaboard

Under maintenance from 11:00 PM to 1:00 AM

West Coast

Under maintenance from 11:00 PM to 1:00 AM

Updates
  • Completed
    April 17, 2024 at 1:00 AMUTC
    Completed
    April 17, 2024 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 16, 2024 at 11:00 PMUTC
    In progress
    April 16, 2024 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 16, 2024 at 11:00 PMUTC
    Planned
    April 16, 2024 at 11:00 PMUTC

    Dear ISP Partner,

    Please be advised of an upcoming routine software upgrade of our Teraco switching infrastructure, to improve performance and increase the stability of network operations.

    Maintenance window:
    Planned Start Date/Time: 17/04/2024 01:00AM SAST
    Planned End Date/Time: 17/04/2024 03:00AM SAST

    Impact:
    Please note that during the upgrade process, there will be unavoidable disruptions to services. While we endeavor to minimize downtime, intermittent service disruption may occur.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800