Octotel Services - Scheduled Hardware Maintenance : Fancourt | 16 October 2025 – Maintenance details

Garden Route experiencing partial outage

Scheduled Hardware Maintenance : Fancourt | 16 October 2025

In progress
Scheduled for October 16, 2025 at 2:00 AM – 4:00 AM

Affects

Service Regions

Under maintenance from 2:00 AM to 12:00 AM

Gauteng

Under maintenance from 2:00 AM to 12:00 AM

Updates
  • In progress
    October 16, 2025 at 2:00 AM
    In progress
    October 16, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    October 16, 2025 at 2:00 AM
    Planned
    October 16, 2025 at 2:00 AM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled hardware emergency maintenance on the Eagle Canyon aggregation node.

    Maintenance window:
    Planned Start Date/Time: 16/10/2025 04:00 SAST
    Planned End Date/Time: 16/10/2025 06:00 SAST

    AFFECTED NODES: Eagle Canyon

    Impact:

    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

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