Dear ISP Partner,

Octotel Engineers will be performing routine maintenance to upgrade ONT software on the Lakeside, Kensington, Rondebosch, Plettenberg aggregations nodes.

Maintenance window:
Planned Start Date/Time: 04/09/2025 00:00 SAST
Planned End Date/Time: 04/09/2025 03:00 SAST

AFFECTED NODES:

Lakeside
Kensington
Rondebosch
Plettenberg

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

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Scheduled Maintenance - ONT Software Upgrades: Lakeside, Kensington, Rondebosch, Plettenberg | 4 September 2025