Octotel Services - Status Page

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Wellington Node.

Please see maintenance information below:

Planned Start Date/Time: 23/07/2026 00:00 AM SAST

Planned End Date/Time: 23/07/2026 05:00 AM SAST

Affected areas:
Amstelhof

Groenheuwel

Klein Nederburg

Langvlei

Mbekweni

Mountain Ridge Estate

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node.

Please see maintenance information below:

Planned Start Date/Time: 23/07/2026 04:00 AM SAST

Planned End Date/Time: 23/07/2026 06:00 AM SAST

Affected areas :
Brackenfell

Cape Gate

Kraaifontein

Pinehurst

Viking Village

Vredekloof

Welgelee

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel's partner technicians will be performing scheduled pro-active maintenance on the Eagle Canyon node

Maintenance window:
Planned Start Date/Time: 23/07/2026 21:00 SAST
Planned End Date/Time: 24/07/2026 07:00 SAST

AFFECTED NODES: Eagle Canyon

Impact:

Customers can expect degraded performance, and intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 28/07/2026 00:00 AM SAST

Planned End Date/Time: 28/07/2026 05:00 AM SAST

Affected areas:
Blanco

Borcherds

Conville

Glenwood

Heather Park

Lawaaikamp

Pacaltsdorp

Rosemoor

Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 28/07/2026 00:00 AM SAST

Planned End Date/Time: 28/07/2026 05:00 AM SAST

Affected areas:
Blanco

Borcherds

Conville

Glenwood

Heather Park

Lawaaikamp

Pacaltsdorp

Rosemoor

Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 28/07/2026 00:00 AM SAST

Planned End Date/Time: 28/07/2026 05:00 AM SAST

Affected areas: Rondebosch East, Upper Newlands

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Wellington Node.

Please see maintenance information below:

Planned Start Date/Time: 28/07/2026 00:00 AM SAST

Planned End Date/Time: 28/07/2026 05:00 AM SAST

Affected areas: Mbekweni, Van Wyksvlei, Wellington

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za