Octotel Services - Status Page

Garden Route experiencing degraded performance

Service At Risk : Eden District - Plett, Knysna, Sedgefield, George, Kleinbrak | 11 July 2026
  • Investigating
    UTC
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Eden District area.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

Octotel Network Notice | Route Maintenance | Rondebosch Node | 14 July 2026
Scheduled for July 13, 2026 at 10:00 PM – July 14, 2026 at 3:00 AMUTC5 hours
  • Planned
    July 10, 2026 at 1:58 PMUTC
    Planned
    July 10, 2026 at 1:58 PMUTC

    Dear ISP Partner,



    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 14/07/2026 00:00 AM SAST

    Planned End Date/Time: 14/07/2026 05:00 AM SAST

    Affected areas : Claremont, Harfield Village, Kenilworth, Newlands, Rondebosch, Wynberg, Rosebank

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Route Maintenance | Kuilsriver Node | 14 July 2026
Scheduled for July 14, 2026 at 2:00 AM – 4:00 AMUTC2 hours
  • Planned
    July 10, 2026 at 12:05 PMUTC
    Planned
    July 10, 2026 at 12:05 PMUTC

    Dear ISP Partner,



    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Kuilsriver Node.

    Please see maintenance information below:

    Planned Start Date/Time: 14/07/2026 04:00 AM SAST

    Planned End Date/Time: 14/07/2026 06:00 AM SAST

    Affected areas : Kuilsriver

    Affected Streets:
    Gentlerain Road

    Haasendal Road

    Hawthorn Way

    Jakaranda Avenue

    Roman Street

    Sacks Circle

    Sunbird Drive North

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Degraded performance

Cape Town Central - Operational

Southern Suburbs - Operational

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Degraded performance

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

Recent notices

Show notice history