Octotel Services - Status Page

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Octotel Network Notice | Route Maintenance | Lakeside Node | 11th September 2024
Scheduled for September 10, 2024 at 10:00 PM – September 11, 2024 at 3:00 AM about 5 hours
  • Planned
    September 10, 2024 at 10:00 PM
    Planned
    September 10, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Lakeside Node

    Please see maintenance information below:

    Planned Start Date/Time: 11/09/2024 00:00 AM SAST

    Planned End Date/Time: 11/09/2024 05:00 AM SAST

    Affected areas : Capricorn

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Cannon Island Way

    St Patricks Street

    Devon Way

    St Micheals Street

    Prince George Dr

    Grosvenor Rd

    Victoria Cl

    St Georges St

    Sunrise Boulevard

    Paros Pl

    Minorca Ave

    Sanderling Street

    St Davids Str

    Madeira Dr

    Corsica Cres

    Corfu Avenue

    Ibiza Way

    Soralia Village

    Aurora Sands

    The Breakers

    Costa Mews

    South breakers

    Cannon Island Villas

    Spurwing Circle

    Spurwing Cir

    Oyster Bay

    Nautilis

    Skorpios Cres

    Osprey Cres

    Capricorn beach

    The dunes

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Strand Node | 11th September 2024
Scheduled for September 10, 2024 at 10:00 PM – September 11, 2024 at 3:00 AM about 5 hours
  • Planned
    September 10, 2024 at 10:00 PM
    Planned
    September 10, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Strand Node

    Please see maintenance information below:

    Planned Start Date/Time: 11/09/2024 00:00 AM SAST

    Planned End Date/Time: 11/09/2024 05:00 AM SAST

    Affected areas : Van Ryneveld, Onverwacht & Guldenland

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Michau Str

    Van der Merwe Str

    Victoria Str

    Heylett Str

    Van Ryneveld Str

    Conradie Str

    Gous Str

    Scarbrow Str

    Neethling Str

    Hofmeyer Str

    Theron Crescent

    Vrede Circle

    Duinesig

    Van der Spuy Str

    Alex Pienaar Str

    Leipoldt Str

    Gous Str

    Gordons Bay Dr

    Scholtz Str

    George Str

    Norman Rd

    Hartwig Cres

    Dahille Cl

    John Wall Str

    Radyn Cl

    Rens Str

    Ingrid Cres

    Linpark Cres

    Kahlenberg Cres

    Georgian Cres

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Knysna Node | 11th September 2024
Scheduled for September 10, 2024 at 10:00 PM – September 11, 2024 at 3:00 AM about 5 hours
  • Planned
    September 10, 2024 at 10:00 PM
    Planned
    September 10, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Knysna Node

    Please see maintenance information below:

    Planned Start Date/Time: 11/09/2024 00:00 AM SAST

    Planned End Date/Time: 11/09/2024 05:00 AM SAST

    Affected areas : Knysna

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Main Rd

    Long Str

    Mortmer St

    Queens Str

    Spring Str

    Pitt Str

    Clyde Str

    Rawson Str

    Trotter Str

    Market Str

    Green Str

    Cove Str

    Tide Str

    Waterfront Dr

    Union Str

    New Str

    Auction Mart Ave

    Gordon Str

    Gray Str

    Knysna Plett Harold

    Corner of Long Str & Unity Str

    Long Str

    Grahams Str

    Metcalfe Str

    High Str

    Queen Str

    Hill Str

    Queen Str

    Voortrekker Street

    Newton Str

    Metcalfe Str

    Fitchat Str

    Montagu Str

    Gray Str

    Thesen Hill Str

    Gardiners Road

    Mount Joy Street

    Unity St

    Hospital Hill Str

    Main Rd

    Knysna Hotel

    Memorial Square

    Westhill Dr

    Agnar Str

    League Str

    Bond Str W

    Faure Street

    Kloof Street

    Nelson Str

    Rawson Str

    Trotter Str

    Gordon Str

    Waterfront Dr

    Lakeview St

    Quay West

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 11th September 2024
Scheduled for September 10, 2024 at 10:00 PM – September 11, 2024 at 3:00 AM about 5 hours
  • Planned
    September 10, 2024 at 10:00 PM
    Planned
    September 10, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 11/09/2024 00:00 AM SAST

    Planned End Date/Time: 11/09/2024 05:00 AM SAST

    Affected areas : Milnerton

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Stepney cl

    Stepney Cres

    Koeberg cl

    Dorchester Drive

    Dartford way

    Wallworth

    Southwalk cl

    St James

    Caterham

    Lewisham

    Surrey

    Sunningdale drive

    Brompton bend

    Paddington

    Parklands Main

    Breamer rd

    Cambelton Cres

    Westleton way

    Brentwood rd

    Willenhall cl

    Wellington Way

    Helmsley Cres

    Oakdale Cir

    Oakdale way

    Kirby rd

    Portford rd

    Portford rd

    Wigman

    Langley Way

    Iron rd

    Jarrow rd

    Seafarer Cl

    Fishermans Walk

    Guilford

    Camden Walk

    Ambleside

    Bournmouth

    Gie Rd

    Northdale Way

    Mansfield

    Helmsley Way

    Morningsford Rd

    Station rd

    Southwark rd

    Stepney End

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | CBD Node | 11th September 2024
Scheduled for September 10, 2024 at 10:00 PM – September 11, 2024 at 3:00 AM about 5 hours
  • Planned
    September 10, 2024 at 10:00 PM
    Planned
    September 10, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the CBD Node

    Please see maintenance information below:

    Planned Start Date/Time: 11/09/2024 00:00 AM SAST

    Planned End Date/Time: 11/09/2024 05:00 AM SAST

    Affected areas : East CBD

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Waterkant Street

    Strand Street

    Long Street

    Bree Street

    Hout Street

    Buitengracht Street

    Shortmarket Street

    Loop Street

    Longmarket Street

    Church Street

    Burg Street

    Wale Street

    Adderley Street

    Parliament Street

    Bureau Street

    Spin Street

    Pleun Street

    Mostert Street

    Corporation Street

    Sea Street

    Lower Burg Street

    Riebeek Street

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Lakeside Node | 12th September 2024
Scheduled for September 11, 2024 at 10:00 PM – September 12, 2024 at 3:00 AM about 5 hours
  • Planned
    September 11, 2024 at 10:00 PM
    Planned
    September 11, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Lakeside Node

    Please see maintenance information below:

    Planned Start Date/Time: 12/09/2024 00:00 AM SAST

    Planned End Date/Time: 12/09/2024 05:00 AM SAST

    Affected areas : Lakeside

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Span St

    Bogey Rd

    Driver St

    Putter Rd

    Service Rd

    Apeldoorn Rd

    Boyes Dr

    Main Rd

    Orchard Ave

    Tee St

    Klein Wassenaar

    Wassenaar close

    Belle Avenue

    Springwood Circle

    Apeldoorn Way

    Twent road westlake

    Chanel Road westlake

    Orchard Road

    Gleneagles Close

    Chenel Way

    Kerner Close

    15 Carignan Lane,Westlake

    Foxhallow close

    Baroni Avenue

    Spoon rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Knysna Node | 12th September 2024
Scheduled for September 11, 2024 at 10:00 PM – September 12, 2024 at 3:00 AM about 5 hours
  • Planned
    September 11, 2024 at 10:00 PM
    Planned
    September 11, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Knysna Node

    Please see maintenance information below:

    Planned Start Date/Time: 12/09/2024 00:00 AM SAST

    Planned End Date/Time: 12/09/2024 05:00 AM SAST

    Affected areas : Knysna

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Sunvalley Drive

    Old Troll Rd

    Milkwood Drive

    Stinkwood Cres

    Hadeda Str

    Vigilance Dr

    Waenhout Ave

    Noble St

    Belvidere Str

    Formosa Str

    Soria Str

    Witels St

    Assegaai Road

    N2

    Kamdebo Ave

    Plover Rd

    Boekenhout Ave

    Herons Way

    Meubel Rd

    Kamassi Rd

    Salie Ave

    Bokmakierie Str

    Dikkop Str

    Sandpiper Str

    Progress Rd

    Boswerker Street

    Industria Dr

    Reinecke Str

    Dahlia Ave

    Daffodil Ave

    Hibiscus Str

    Begonia Drive

    Eastford Str

    Casino Str

    Gladstone Str

    Church Str

    Jonker Str

    Fechter Str

    Knysna Hotel

    Parade Str

    Meeu Str

    Swift Street

    Uil Str

    Patrys Str

    Crest Str

    Freesia Ave

    Spring Str

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 12th September 2024
Scheduled for September 11, 2024 at 10:00 PM – September 12, 2024 at 3:00 AM about 5 hours
  • Planned
    September 11, 2024 at 10:00 PM
    Planned
    September 11, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 12/09/2024 00:00 AM SAST

    Planned End Date/Time: 12/09/2024 05:00 AM SAST

    Affected areas : Milnerton

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Stepney cl

    Stepney Cres

    Koeberg cl

    Dorchester Drive

    Dartford way

    Wallworth

    Southwalk cl

    St James

    Caterham

    Lewisham

    Surrey

    Sunningdale drive

    Brompton bend

    Paddington

    Parklands Main

    Breamer rd

    Cambelton Cres

    Westleton way

    Brentwood rd

    Willenhall cl

    Wellington Way

    Helmsley Cres

    Oakdale Cir

    Oakdale way

    Kirby rd

    Portford rd

    Portford rd

    Wigman

    Langley Way

    Iron rd

    Jarrow rd

    Seafarer Cl

    Fishermans Walk

    Guilford

    Camden Walk

    Ambleside

    Bournmouth

    Gie Rd

    Northdale Way

    Mansfield

    Helmsley Way

    Morningsford Rd

    Station rd

    Southwark rd

    Stepney End

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | CBD Node | 12th September 2024
Scheduled for September 11, 2024 at 10:00 PM – September 12, 2024 at 3:00 AM about 5 hours
  • Planned
    September 11, 2024 at 10:00 PM
    Planned
    September 11, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the CBD Node

    Please see maintenance information below:

    Planned Start Date/Time: 12/09/2024 00:00 AM SAST

    Planned End Date/Time: 12/09/2024 05:00 AM SAST

    Affected areas : East CBD

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Waterkant Street

    Strand Street

    Long Street

    Bree Street

    Hout Street

    Buitengracht Street

    Shortmarket Street

    Loop Street

    Longmarket Street

    Church Street

    Burg Street

    Wale Street

    Adderley Street

    Parliament Street

    Bureau Street

    Spin Street

    Pleun Street

    Mostert Street

    Corporation Street

    Sea Street

    Lower Burg Street

    Riebeek Street

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Service Regions

Operational

Cape Town Central - Operational

Southern Suburbs - Operational

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Operational

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

Recent notices

September 07, 2024

Service Disruption: Struisbaai | 07 September 2024
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services have restored and remain stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Identified
    Identified

    Dear ISP Partner,

    We are observing an issue affecting customers in the Struisbaai Node

    Engineers have escalated the fault to partner providers.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting customers in the Struisbaai Node

    Technicians are currently investigating.

    Kindly await further updates.

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

September 06, 2024

September 05, 2024

September 04, 2024

Scheduled Maintenance : Kleinbrak, Sedgefield, George, Knysna, Plettenberg Bay | 5 September 2024
  • Completed
    September 05, 2024 at 3:00 AM
    Completed
    September 05, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner,

    Octotel Engineers will be performing scheduled maintenance on the Kleinbrak, Sedgefield, George, Knysna, Plettenberg Bay nodes to improve the resilience of the network.


    Maintenance window:
    Planned Start Date/Time: 05/09/2024 00:00 SAST
    Planned End Date/Time: 05/09/2024 05:00 SAST


    AFFECTED NODES:

    • Kleinbrak

    • Sedgefield

    • George

    • Knysna

    • Plettenberg Bay


    Impact:
    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.
    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za


    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Cape Gate Node | 5th September 2024
  • Completed
    September 05, 2024 at 2:00 AM
    Completed
    September 05, 2024 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node

    Please see maintenance information below:

    Planned Start Date/Time: 05/09/2024 00:00 AM SAST

    Planned End Date/Time: 05/09/2024 05:00 AM SAST

    Affected areas : Kuilsriver

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Van Riebeek Str

    Ninth Ave

    Perth Rd

    Tenth Ave

    Eleventh Ave

    Recreation Rd

    Seventh Ave

    Eighth Ave

    Sixth Ave

    Fifth Ave

    Fourth Ave

    Third Ave

    Voortrekker Rd

    Skakel Str

    Da Gama Str

    Eleventh Avenue

    Alice Rd

    Verster Str

    Sending Str

    Petersen Str

    Fairfield Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | East CBD Node | 5th September 2024
  • Completed
    September 05, 2024 at 3:00 AM
    Completed
    September 05, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node

    Please see maintenance information below:

    Planned Start Date/Time: 05/09/2024 00:00 AM SAST

    Planned End Date/Time: 05/09/2024 05:00 AM SAST

    Affected areas : City Bowl, East CBD

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Waterkant Street

    Strand Street

    Long Street

    Bree Street

    Hout Street

    Buitengracht Street

    Shortmarket Street

    Loop Street

    Longmarket Street

    Church Street

    Burg Street

    Wale Street

    Adderley Street

    Parliament Street

    Bureau Street

    Spin Street

    Pleun Street

    Mostert Street

    Corporation Street

    Sea Street

    Lower Burg Street

    Riebeek Street

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Rondebosch Node | 5th September 2024
  • Completed
    September 05, 2024 at 3:00 AM
    Completed
    September 05, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node

    Please see maintenance information below:

    Planned Start Date/Time: 05/09/2024 00:00 AM SAST

    Planned End Date/Time: 05/09/2024 05:00 AM SAST

    Affected areas : Golden Mile

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    Affected roads are listed below:

    Sunnybrae Rd

    Glenthorne Ln

    Canigou Ave

    Campground Rd

    Oakhurst Ave

    Glebe Rd

    Lancaster Rd

    Gables Way

    Wayside Rd

    Weltevreden Ave

    Tullyallen Rd

    Locarno Road

    Esmar Str

    Coniston Rd

    Heseldon Rd

    Lochiel Rd

    Garton Rd

    Portland Rd

    Sandown Rd

    Kilgetty Rd

    Abbotsleigh Rd

    Milner Rd

    Mayfield Ave

    The Ln

    Muir Rd

    Muir Cl

    Heseldon Rd

    Ave De Mist

    Stanford Rd

    Lister Rd

    Lanyon Rd

    Swanmore Rd

    Malcolm Rd

    Bertram Cres

    Trinity Ln

    Lavenham Rd

    Oakhurst Ave

    Lavenham Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,

    Octotel NOC

    Octotel: Open Access Fibre Networks

    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Knysna Node | 5th September 2024
  • Completed
    September 05, 2024 at 3:00 AM
    Completed
    September 05, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Knysna Node

    Please see maintenance information below:

    Planned Start Date/Time: 05/09/2024 00:00 AM SAST

    Planned End Date/Time: 05/09/2024 05:00 AM SAST

    Affected areas : Knysna

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Sunvalley Drive

    Old Troll Rd

    Milkwood Drive

    Stinkwood Cres

    Hadeda Str

    Vigilance Dr

    Waenhout Ave

    Noble St

    Belvidere Str

    Formosa Str

    Soria Str

    Witels St

    Assegaai Road

    N2

    Kamdebo Ave

    Plover Rd

    Boekenhout Ave

    Herons Way

    Meubel Rd

    Kamassi Rd

    Salie Ave

    Bokmakierie Str

    Dikkop Str

    Sandpiper Str

    Progress Rd

    Boswerker Street

    Industria Dr

    Reinecke Str

    Dahlia Ave

    Daffodil Ave

    Hibiscus Str

    Begonia Drive

    Eastford Str

    Casino Str

    Gladstone Str

    Church Str

    Jonker Str

    Fechter Str

    Knysna Hotel

    Parade Str

    Meeu Str

    Swift Street

    Uil Str

    Patrys Str

    Crest Str

    Freesia Ave

    Spring Str

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 5th September 2024
  • Completed
    September 05, 2024 at 3:00 AM
    Completed
    September 05, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 04, 2024 at 10:00 PM
    In progress
    September 04, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 04, 2024 at 10:00 PM
    Planned
    September 04, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 05/09/2024 00:00 AM SAST

    Planned End Date/Time: 05/09/2024 05:00 AM SAST

    Affected areas : Blouberg

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Westwood

    Oakland Hills

    Sunnigdale skool

    Oakland rd

    Torrington cres

    Sunningdale

    Stafford rd

    Pembury

    Turnberry

    Chelmsford Cres

    Queens cls

    Chppenham Cres

    Bishops bend

    Bromley

    Chelmsford

    Eversham

    Seaton Cres

    Ruskin Rd

    Sterling Cres

    Streatham

    Docrhester

    Clydebank

    Ravenswood

    Caernarvon Cres

    Worthing

    Carlton Cres

    Sunningdale Drive

    Parklands Main

    Tryall rd

    Hallwell End

    Folkestone way

    Ramsgate rd

    Queens rd

    Queens Cl

    Greenwood Rd

    Carlton cres

    Carnaby Cres

    Cherrywood

    Cherrywood cl

    Clifton Cres

    Stanley

    Clifton cl

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

September 03, 2024

Octotel Network Notice | Route Maintenance | Rondebosch Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : Golden Mile

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Sunnybrae Rd

    Glenthorne Ln

    Canigou Ave

    Campground Rd

    Oakhurst Ave

    Glebe Rd

    Lancaster Rd

    Gables Way

    Wayside Rd

    Weltevreden Ave

    Tullyallen Rd

    Locarno Road

    Esmar Str

    Coniston Rd

    Heseldon Rd

    Lochiel Rd

    Garton Rd

    Portland Rd

    Sandown Rd

    Kilgetty Rd

    Abbotsleigh Rd

    Milner Rd

    Mayfield Ave

    The Ln

    Muir Rd

    Muir Cl

    Heseldon Rd

    Ave De Mist

    Stanford Rd

    Lister Rd

    Lanyon Rd

    Swanmore Rd

    Malcolm Rd

    Bertram Cres

    Trinity Ln

    Lavenham Rd

    Oakhurst Ave

    Lavenham Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Knysna Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Knysna Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : Knysna

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Corner of Long Str & Unity Str

    Long Str

    Grahams Str

    Metcalfe Str

    High Str

    Queen Str

    Hill Str

    Queen Str

    Voortrekker Street

    Newton Str

    Metcalfe Str

    Fitchat Str

    Montagu Str

    Gray Str

    Thesen Hill Str

    Gardiners Road

    Mount Joy Street

    Unity St

    Hospital Hill Str

    Main Rd

    Knysna Hotel

    Memorial Square

    Westhill Dr

    Agnar Str

    League Str

    Bond Str W

    Faure Street

    Kloof Street

    Nelson Str

    Rawson Str

    Trotter Str

    Gordon Str

    Waterfront Dr

    Lakeview St

    Quay West

    Sunvalley Drive

    Old Troll Rd

    Milkwood Drive

    Stinkwood Cres

    Hadeda Str

    Vigilance Dr

    Waenhout Ave

    Noble St

    Belvidere Str

    Formosa Str

    Soria Str

    Witels St

    Assegaai Road

    N2

    Kamdebo Ave

    Plover Rd

    Boekenhout Ave

    Herons Way

    Meubel Rd

    Kamassi Rd

    Salie Ave

    Bokmakierie Str

    Dikkop Str

    Sandpiper Str

    Progress Rd

    Boswerker Street

    Industria Dr

    Reinecke Str

    Dahlia Ave

    Daffodil Ave

    Hibiscus Str

    Begonia Drive

    Eastford Str

    Casino Str

    Gladstone Str

    Church Str

    Jonker Str

    Fechter Str

    Knysna Hotel

    Parade Str

    Meeu Str

    Swift Street

    Uil Str

    Patrys Str

    Crest Str

    Freesia Ave

    Spring Str

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | East CBD Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : City Bowl, East CBD

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Waterkant Street

    Strand Street

    Long Street

    Bree Street

    Hout Street

    Buitengracht Street

    Shortmarket Street

    Loop Street

    Longmarket Street

    Church Street

    Burg Street

    Wale Street

    Adderley Street

    Parliament Street

    Bureau Street

    Spin Street

    Pleun Street

    Mostert Street

    Corporation Street

    Sea Street

    Lower Burg Street

    Riebeek Street

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Blouberg Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : Blouberg

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Westwood

    Oakland Hills

    Sunnigdale skool

    Oakland rd

    Torrington cres

    Sunningdale

    Stafford rd

    Pembury

    Turnberry

    Chelmsford Cres

    Queens cls

    Chppenham Cres

    Bishops bend

    Bromley

    Chelmsford

    Eversham

    Seaton Cres

    Ruskin Rd

    Sterling Cres

    Streatham

    Docrhester

    Clydebank

    Ravenswood

    Caernarvon Cres

    Worthing

    Carlton Cres

    Sunningdale Drive

    Parklands Main

    Tryall rd

    Hallwell End

    Folkestone way

    Ramsgate rd

    Queens rd

    Queens Cl

    Greenwood Rd

    Carlton cres

    Carnaby Cres

    Cherrywood

    Cherrywood cl

    Clifton Cres

    Stanley

    Clifton cl

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Cape Gate Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : Belmont park

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Van Riebeek Str

    Ninth Ave

    Perth Rd

    Tenth Ave

    Eleventh Ave

    Recreation Rd

    Seventh Ave

    Eighth Ave

    Sixth Ave

    Fifth Ave

    Fourth Ave

    Third Ave

    Voortrekker Rd

    Skakel Str

    Da Gama Str

    Eleventh Avenue

    Alice Rd

    Verster Str

    Sending Str

    Petersen Str

    Fairfield Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

Octotel Network Notice | Route Maintenance | Ruyterwacht Node | 4th September 2024
  • Completed
    September 04, 2024 at 3:00 AM
    Completed
    September 04, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    September 03, 2024 at 10:00 PM
    In progress
    September 03, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    September 03, 2024 at 10:00 PM
    Planned
    September 03, 2024 at 10:00 PM

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Ruyterwacht Node

    Please see maintenance information below:

    Planned Start Date/Time: 04/09/2024 00:00 AM SAST

    Planned End Date/Time: 04/09/2024 05:00 AM SAST

    Affected areas : Parow

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

    Affected roads are listed below:

    Market Str

    Prinsloo Str

    Duff Str

    Frederick Str

    De Villiers Str

    Visagie Str

    Coniston Str

    Dell Street

    Eastwood Str

    Duncan Str

    Hofmeyer Str

    Piet Retief Str

    Settler Str

    President Steyn Str

    Kriel Str

    Tyger Cres

    Hillview Str

    De la Rey Service Rd

    Briardene Str

    Clarendon Str

    Jopie Fourie Str

    Athlone Street

    Matie Str

    Charel Uys Str

    Fairydene Str

    De Beers Str

    Unie Str

    Joubert Str

    Koegelenberg Str

    Riley Str

    President Str

    Bosbok Street

    Springbok Str

    Dunbar Str

    Elm Str

    Fairway Str

    Galway Str

    Brairdene st

    Jan Smuts Rd

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

September 02, 2024

September 01, 2024

Service Disruption: Eagle Canyon | 01 September 2024
  • Resolved
    Resolved

    Dear ISP Partner,

    We are observing services have remain stable.

    We anticipate no further service disruptions.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Monitoring
    Monitoring

    Dear ISP Partner,

    We are observing services have restored. Engineers are monitoring for stability.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Update

    Dear ISP Partner,

    Technicians continue to investigate. Currently no ETA available.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Update

    Dear ISP Partner,

    Technicians are on route to site to investigate further.

    Currently no ETA available.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

  • Investigating
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting services at the Eagle Canyon aggregation node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | 0874700800

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