16:I[418093,["/_next/static/immutable/chunks/0-t9ldvz6tplh.js","/_next/static/immutable/chunks/0pg6diirutp76.js","/_next/static/immutable/chunks/39ztkhixxdsqx.js","/_next/static/immutable/chunks/0oez82vwuw_48.js","/_next/static/immutable/chunks/23d88h6ptd2r9.js","/_next/static/immutable/chunks/2260cx8en024k.js","/_next/static/immutable/chunks/0z2huhf2i1pys.js","/_next/static/immutable/chunks/3s_253z_716jt.js","/_next/static/immutable/chunks/3ho14-csva9gy.js","/_next/static/immutable/chunks/1vz5p1lh1_owp.js","/_next/static/immutable/chunks/3t9hpqn2273ub.js","/_next/static/immutable/chunks/2hp3u6-x8aty3.js","/_next/static/immutable/chunks/070c3ag-pt2qd.js"],"ClientOnly"] 17:I[61946,["/_next/static/immutable/chunks/0-t9ldvz6tplh.js","/_next/static/immutable/chunks/0pg6diirutp76.js","/_next/static/immutable/chunks/39ztkhixxdsqx.js","/_next/static/immutable/chunks/0oez82vwuw_48.js","/_next/static/immutable/chunks/23d88h6ptd2r9.js","/_next/static/immutable/chunks/2260cx8en024k.js","/_next/static/immutable/chunks/0z2huhf2i1pys.js","/_next/static/immutable/chunks/3s_253z_716jt.js","/_next/static/immutable/chunks/3ho14-csva9gy.js","/_next/static/immutable/chunks/1vz5p1lh1_owp.js","/_next/static/immutable/chunks/3t9hpqn2273ub.js","/_next/static/immutable/chunks/2hp3u6-x8aty3.js","/_next/static/immutable/chunks/070c3ag-pt2qd.js"],"default"] 18:T43a,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node. Please see maintenance information below: Planned Start Date/Time: 07/10/2026 00:00 AM SAST Planned End Date/Time: 07/10/2026 05:00 AM SAST Affected areas: Thembalethu Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)19:T43a,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node. Please see maintenance information below: Planned Start Date/Time: 07/10/2026 00:00 AM SAST Planned End Date/Time: 07/10/2026 05:00 AM SAST Affected areas: Thembalethu Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)1a:T691,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 07/10/2026 00:00 AM SAST

Planned End Date/Time: 07/10/2026 05:00 AM SAST

Affected areas:
Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

1b:T691,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 07/10/2026 00:00 AM SAST

Planned End Date/Time: 07/10/2026 05:00 AM SAST

Affected areas:
Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

1c:T49d,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node. Please see maintenance information below: Planned Start Date/Time: 07/10/2026 00:00 AM SAST Planned End Date/Time: 07/10/2026 05:00 AM SAST Affected areas: Newlands Claremont Constantia Harfield Village Kenilworth Rondebosch Rondebosch East Wynberg Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)1d:T49d,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node. Please see maintenance information below: Planned Start Date/Time: 07/10/2026 00:00 AM SAST Planned End Date/Time: 07/10/2026 05:00 AM SAST Affected areas: Newlands Claremont Constantia Harfield Village Kenilworth Rondebosch Rondebosch East Wynberg Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)1e:T6fb,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 07/10/2026 00:00 AM SAST

Planned End Date/Time: 07/10/2026 05:00 AM SAST

Affected areas:
Newlands
Claremont
Constantia
Harfield Village
Kenilworth
Rondebosch
Rondebosch East
Wynberg

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

1f:T6fb,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 07/10/2026 00:00 AM SAST

Planned End Date/Time: 07/10/2026 05:00 AM SAST

Affected areas:
Newlands
Claremont
Constantia
Harfield Village
Kenilworth
Rondebosch
Rondebosch East
Wynberg

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

20:T512,

Dear ISP Partner,

Octotel Engineers will be performing routine on Struisbaai aggregation node.

Maintenance window:
Planned Start Date/Time: 07/10/2026 00:01 SAST
Planned End Date/Time: 07/10/2026 06:00 SAST

AFFECTED NODES: Struisbaai Node

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

21:T512,

Dear ISP Partner,

Octotel Engineers will be performing routine on Struisbaai aggregation node.

Maintenance window:
Planned Start Date/Time: 07/10/2026 00:01 SAST
Planned End Date/Time: 07/10/2026 06:00 SAST

AFFECTED NODES: Struisbaai Node

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

22:T4f1,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Belmont Park Eikendal Kraaifontein Kraaifontein Industria Kleinbegin Peerless Park East Langeberg Ridge Brackenfell Industrial Okavango Park Sonstraal Heights Windsor Park Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)23:T4f1,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Belmont Park Eikendal Kraaifontein Kraaifontein Industria Kleinbegin Peerless Park East Langeberg Ridge Brackenfell Industrial Okavango Park Sonstraal Heights Windsor Park Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)24:T752,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Belmont Park
Eikendal
Kraaifontein
Kraaifontein Industria
Kleinbegin
Peerless Park East
Langeberg Ridge
Brackenfell Industrial
Okavango Park
Sonstraal Heights
Windsor Park

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

25:T752,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Belmont Park
Eikendal
Kraaifontein
Kraaifontein Industria
Kleinbegin
Peerless Park East
Langeberg Ridge
Brackenfell Industrial
Okavango Park
Sonstraal Heights
Windsor Park

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

26:T43c,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Thembalethu Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)27:T43c,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Thembalethu Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)28:T699,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

29:T699,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Thembalethu

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

2a:T49d,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Newlands Claremont Constantia Harfield Village Kenilworth Rondebosch Rondebosch East Wynberg Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)2b:T49d,Dear ISP Partner Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node. Please see maintenance information below: Planned Start Date/Time: 30/09/2026 00:00 AM SAST Planned End Date/Time: 30/09/2026 05:00 AM SAST Affected areas: Newlands Claremont Constantia Harfield Village Kenilworth Rondebosch Rondebosch East Wynberg Scope of work: The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection. If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum. If you have any queries regarding this maintenance please reach out to us via email us at [support@octotel.co.za](mailto:support@octotel.co.za) Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)2c:T6fb,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Newlands
Claremont
Constantia
Harfield Village
Kenilworth
Rondebosch
Rondebosch East
Wynberg

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

2d:T6fb,

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

Please see maintenance information below:

Planned Start Date/Time: 30/09/2026 00:00 AM SAST

Planned End Date/Time: 30/09/2026 05:00 AM SAST

Affected areas:
Newlands
Claremont
Constantia
Harfield Village
Kenilworth
Rondebosch
Rondebosch East
Wynberg

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

2e:T4fe,Dear ISP Partner, We are observing an issue affecting certain customers on our Cape Gate node. Roads Affected: Adrienne Street Aloha Close Ascot Street Aucuba Street Canal Close Conroy Street Coucal Street Crombec Street Dan King Road Daphne Crescent Erani Close Figaro Crescent Fiskaal Close Flamingo Crescent Florican Drive Forest Drive Hantamberg Road Hermon Crescent Hill Close Horak Street Justicia Crescent Kipling Street Kwikstert Close Lake Close Langverwacht Road Lapwing Crescent Lasea Street Loarti Road Lonngren Road Maleo Road Matroosberg Crescent Maui Road Megan Street Monique Crescent Mosselbank Road Mountain Crescent Murrelet Street Nepeta Street Nero Close Nightjar Street Ochna Street Petrel Road Phoenix Crescent Piculet Crescent Puteoli Street Rondeberg Crescent Sarel Van Deventer Road Sidon Close Sterkspruit Street Tafelberg Road Tapaculo Street Tishbe Close Tinamou Street Trumpeter Road Trogon Street Van der Merwe Street Visser Street Vorster Street Wailea Road Waikiki Road Wapnick Street Engineers are investigating. Kindly await further updates. Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](http://www.octotel.co.za) | 08747008002f:T4fe,Dear ISP Partner, We are observing an issue affecting certain customers on our Cape Gate node. Roads Affected: Adrienne Street Aloha Close Ascot Street Aucuba Street Canal Close Conroy Street Coucal Street Crombec Street Dan King Road Daphne Crescent Erani Close Figaro Crescent Fiskaal Close Flamingo Crescent Florican Drive Forest Drive Hantamberg Road Hermon Crescent Hill Close Horak Street Justicia Crescent Kipling Street Kwikstert Close Lake Close Langverwacht Road Lapwing Crescent Lasea Street Loarti Road Lonngren Road Maleo Road Matroosberg Crescent Maui Road Megan Street Monique Crescent Mosselbank Road Mountain Crescent Murrelet Street Nepeta Street Nero Close Nightjar Street Ochna Street Petrel Road Phoenix Crescent Piculet Crescent Puteoli Street Rondeberg Crescent Sarel Van Deventer Road Sidon Close Sterkspruit Street Tafelberg Road Tapaculo Street Tishbe Close Tinamou Street Trumpeter Road Trogon Street Van der Merwe Street Visser Street Vorster Street Wailea Road Waikiki Road Wapnick Street Engineers are investigating. Kindly await further updates. Regards, Octotel NOC Octotel: Open Access Fibre Networks [www.octotel.co.za](http://www.octotel.co.za) | 087470080030:T6d5,

Dear ISP Partner,

We are observing an issue affecting certain customers on our Cape Gate node.

Roads Affected:

Adrienne Street

Aloha Close

Ascot Street

Aucuba Street

Canal Close

Conroy Street

Coucal Street

Crombec Street

Dan King Road

Daphne Crescent

Erani Close

Figaro Crescent

Fiskaal Close

Flamingo Crescent

Florican Drive

Forest Drive

Hantamberg Road

Hermon Crescent

Hill Close

Horak Street

Justicia Crescent

Kipling Street

Kwikstert Close

Lake Close

Langverwacht Road

Lapwing Crescent

Lasea Street

Loarti Road

Lonngren Road

Maleo Road

Matroosberg Crescent

Maui Road

Megan Street

Monique Crescent

Mosselbank Road

Mountain Crescent

Murrelet Street

Nepeta Street

Nero Close

Nightjar Street

Ochna Street

Petrel Road

Phoenix Crescent

Piculet Crescent

Puteoli Street

Rondeberg Crescent

Sarel Van Deventer Road

Sidon Close

Sterkspruit Street

Tafelberg Road

Tapaculo Street

Tishbe Close

Tinamou Street

Trumpeter Road

Trogon Street

Van der Merwe Street

Visser Street

Vorster Street

Wailea Road

Waikiki Road

Wapnick Street

Engineers are investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

31:T6d5,

Dear ISP Partner,

We are observing an issue affecting certain customers on our Cape Gate node.

Roads Affected:

Adrienne Street

Aloha Close

Ascot Street

Aucuba Street

Canal Close

Conroy Street

Coucal Street

Crombec Street

Dan King Road

Daphne Crescent

Erani Close

Figaro Crescent

Fiskaal Close

Flamingo Crescent

Florican Drive

Forest Drive

Hantamberg Road

Hermon Crescent

Hill Close

Horak Street

Justicia Crescent

Kipling Street

Kwikstert Close

Lake Close

Langverwacht Road

Lapwing Crescent

Lasea Street

Loarti Road

Lonngren Road

Maleo Road

Matroosberg Crescent

Maui Road

Megan Street

Monique Crescent

Mosselbank Road

Mountain Crescent

Murrelet Street

Nepeta Street

Nero Close

Nightjar Street

Ochna Street

Petrel Road

Phoenix Crescent

Piculet Crescent

Puteoli Street

Rondeberg Crescent

Sarel Van Deventer Road

Sidon Close

Sterkspruit Street

Tafelberg Road

Tapaculo Street

Tishbe Close

Tinamou Street

Trumpeter Road

Trogon Street

Van der Merwe Street

Visser Street

Vorster Street

Wailea Road

Waikiki Road

Wapnick Street

Engineers are investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

32:T5f5,

Dear ISP Partner,

Octotel Engineers will be performing emergency maintenance on Athlone node.

Maintenance window:
Planned Start Date/Time: 29/09/2026 05:00 SAST
Planned End Date/Time: 29/09/2026 06:00 SAST

AFFECTED [NODES/SERVICES]: Athlone

Octotel Engineers will load new firmware on our Athlone infrastructure to enhance the security & increase the resilience of our services.

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window. Engineers are on standby should any issues arise from this maintenance.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

33:T5f5,

Dear ISP Partner,

Octotel Engineers will be performing emergency maintenance on Athlone node.

Maintenance window:
Planned Start Date/Time: 29/09/2026 05:00 SAST
Planned End Date/Time: 29/09/2026 06:00 SAST

AFFECTED [NODES/SERVICES]: Athlone

Octotel Engineers will load new firmware on our Athlone infrastructure to enhance the security & increase the resilience of our services.

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window. Engineers are on standby should any issues arise from this maintenance.

If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

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We suggest customers follow the Afrihost status page for updates \n\nOctotel’s network remains online.\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) ","default":"Dear Octotel Customer,\n\nWe are aware that certain Afrihost customers in Cape Town are being affected by an issue. We suggest customers follow the Afrihost status page for updates \n\nOctotel’s network remains online.\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) "},"status":"INVESTIGATING","notify":false,"started":"2026-10-02T17:48:58.872Z","ended":null,"duration":57849,"createdAt":"2026-10-02T17:49:00.623Z","updatedAt":"2026-10-03T09:53:11.486Z","incidentId":"cmur9bxvj03go1bpc1y6qke4f","messageHtml":{"en":"

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We are aware that certain Afrihost customers in Cape Town are being affected by an issue. We suggest customers follow the Afrihost status page for updates

Octotel’s network remains online.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear Octotel Customer,

We are aware that certain Afrihost customers in Cape Town are being affected by an issue. We suggest customers follow the Afrihost status page for updates

Octotel’s network remains online.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmus7rvx804931brw4itm7sd0","message":{"en":"Dear Octotel Customer,\n\nWe have confirmed that Afrihost services have been restored for all customers on the Octotel network.\n\nIf you require any further assistance, please contact Afrihost Support directly.\n\nKind regards,\n\nOctotel NOC","default":"Dear Octotel Customer,\n\nWe have confirmed that Afrihost services have been restored for all customers on the Octotel network.\n\nIf you require any further assistance, please contact Afrihost Support directly.\n\nKind regards,\n\nOctotel NOC"},"status":"RESOLVED","notify":false,"started":"2026-10-03T09:53:07.357Z","ended":null,"duration":null,"createdAt":"2026-10-03T09:53:11.516Z","updatedAt":"2026-10-03T09:53:11.516Z","incidentId":"cmur9bxvj03go1bpc1y6qke4f","messageHtml":{"en":"

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We have confirmed that Afrihost services have been restored for all customers on the Octotel network.

If you require any further assistance, please contact Afrihost Support directly.

Kind regards,

Octotel NOC

","default":"

Dear Octotel Customer,

We have confirmed that Afrihost services have been restored for all customers on the Octotel network.

If you require any further assistance, please contact Afrihost Support directly.

Kind regards,

Octotel NOC

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Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

We are observing an issue affecting services at the Wellington aggregation node.

Engineers are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

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Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel technicians are on site and are investigating.

Kindly await further updates

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

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Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

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progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmunip01702mi07nz9snh11oo","message":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":false,"started":"2026-09-30T03:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-09-30T03:00:01.771Z","updatedAt":"2026-09-30T03:00:01.771Z","maintenanceId":"cmuh0n4c8000013lbz4hy945p","messageHtml":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"clo2u0gvq46690b9oalsa013um","name":{"en":"Northern Suburbs","default":"Northern Suburbs"},"order":3,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]},{"id":"cmuh0qavh013g13qqlorg6c4f","name":{"en":"Octotel Network Notice | Conformance Route Maintenance | George Node | 30 September 2026","default":"Octotel Network Notice | Conformance Route Maintenance | George Node | 30 September 2026"},"start":"2026-09-29T22:00:00.000Z","resolved":"2026-09-30T03:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmuh0qavs013h13qq8leba20v","message":{"en":"$26","default":"$27"},"status":"NOTSTARTEDYET","notify":true,"started":"2026-09-25T13:50:32.343Z","ended":null,"duration":6249,"createdAt":"2026-09-25T13:50:32.344Z","updatedAt":"2026-09-29T22:00:01.603Z","maintenanceId":"cmuh0qavh013g13qqlorg6c4f","messageHtml":{"en":"$28","default":"$29"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmun7z76m02j607nzljb227x6","message":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":false,"started":"2026-09-29T22:00:01.000Z","ended":null,"duration":300,"createdAt":"2026-09-29T22:00:01.822Z","updatedAt":"2026-09-30T03:00:01.426Z","maintenanceId":"cmuh0qavh013g13qqlorg6c4f","messageHtml":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmunip01602mf07nzcklozx5v","message":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":false,"started":"2026-09-30T03:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-09-30T03:00:01.770Z","updatedAt":"2026-09-30T03:00:01.770Z","maintenanceId":"cmuh0qavh013g13qqlorg6c4f","messageHtml":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"clo2u195x49548bgoaag7yrkjy","name":{"en":"Garden Route","default":"Garden Route"},"order":9,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]},{"id":"cmuh0vw5000151bnpvgc7j70l","name":{"en":"Octotel Network Notice | Conformance Maintenance | Rondebosch Node | 30 September 2026","default":"Octotel Network Notice | Conformance Maintenance | Rondebosch Node | 30 September 2026"},"start":"2026-09-29T22:00:00.000Z","resolved":"2026-09-30T03:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmuh0vw5u00161bnpeizuyk27","message":{"en":"$2a","default":"$2b"},"status":"NOTSTARTEDYET","notify":true,"started":"2026-09-25T13:54:53.197Z","ended":null,"duration":6245,"createdAt":"2026-09-25T13:54:53.203Z","updatedAt":"2026-09-29T22:00:01.620Z","maintenanceId":"cmuh0vw5000151bnpvgc7j70l","messageHtml":{"en":"$2c","default":"$2d"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmun7z77102j907nztqqtwxem","message":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":false,"started":"2026-09-29T22:00:01.000Z","ended":null,"duration":300,"createdAt":"2026-09-29T22:00:01.837Z","updatedAt":"2026-09-30T03:00:01.432Z","maintenanceId":"cmuh0vw5000151bnpvgc7j70l","messageHtml":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmunip01702mh07nze293526z","message":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":false,"started":"2026-09-30T03:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-09-30T03:00:01.771Z","updatedAt":"2026-09-30T03:00:01.771Z","maintenanceId":"cmuh0vw5000151bnpvgc7j70l","messageHtml":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"clo2tz5ji44750b9oatpmo0x86","name":{"default":"Southern Suburbs"},"order":2,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]},{"id":"cmumftgo2002s1mo4a6oj5oaf","name":{"en":"Octotel Network Notice | Service Disruption: Cape Gate | 29 September 2026","default":"Octotel Network Notice | Service Disruption: Cape Gate | 29 September 2026"},"started":"2026-09-29T08:51:42.757Z","resolved":"2026-09-29T15:13:34.757Z","status":"RESOLVED","impact":"PARTIALOUTAGE","updates":[{"id":"cmumftgoe002t1mo4eiqwqqkc","message":{"en":"Dear ISP Partner,\n\nWe are observing an issue affecting certain customers on our Cape Gate node.\n\nEngineers are investigating.\n\nKindly await further updates.\n\nRegards.\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nWe are observing an issue affecting certain customers on our Cape Gate node.\n\nEngineers are investigating.\n\nKindly await further updates.\n\nRegards.\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"INVESTIGATING","notify":true,"started":"2026-09-29T08:51:42.757Z","ended":null,"duration":988,"createdAt":"2026-09-29T08:51:44.942Z","updatedAt":"2026-09-29T09:08:13.699Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Cape Gate node.

Engineers are investigating.

Kindly await further updates.

Regards.

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Cape Gate node.

Engineers are investigating.

Kindly await further updates.

Regards.

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumgenme03361nobfgp7kh4x","message":{"en":"$2e","default":"$2f"},"status":"INVESTIGATING","notify":true,"started":"2026-09-29T09:08:10.603Z","ended":null,"duration":2612,"createdAt":"2026-09-29T09:08:13.718Z","updatedAt":"2026-09-29T09:51:44.369Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"$30","default":"$31"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumhym1f000013n8xqc7x7hd","message":{"en":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T09:51:41.637Z","ended":null,"duration":5211,"createdAt":"2026-09-29T09:51:44.403Z","updatedAt":"2026-09-29T11:18:35.714Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmuml2b4q01f31ao4lvgqduk2","message":{"en":"Dear ISP Partner,\n\nOctotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.\n\nETR for complete restoration: 5 Hours.\n\nFurther updates to follow as our team makes progress. \n\nKind Regards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nOctotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.\n\nETR for complete restoration: 5 Hours.\n\nFurther updates to follow as our team makes progress. \n\nKind Regards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T11:18:32.408Z","ended":null,"duration":4011,"createdAt":"2026-09-29T11:18:35.738Z","updatedAt":"2026-09-29T12:25:25.773Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

ETR for complete restoration: 5 Hours.

Further updates to follow as our team makes progress.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

ETR for complete restoration: 5 Hours.

Further updates to follow as our team makes progress.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumng9ay050e0wobf7homtyu","message":{"en":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-4 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-4 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T12:25:22.780Z","ended":null,"duration":3925,"createdAt":"2026-09-29T12:25:25.786Z","updatedAt":"2026-09-29T13:30:49.366Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumpscry02yi13o43exoutjm","message":{"en":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-3 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-3 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T13:30:47.454Z","ended":null,"duration":6168,"createdAt":"2026-09-29T13:30:49.390Z","updatedAt":"2026-09-29T15:13:34.656Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumtghy503pn0wnlir954ivl","message":{"en":"Dear ISP Partner.\n\nOctotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection. \n\nOctotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner.\n\nOctotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection. \n\nOctotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"RESOLVED","notify":true,"started":"2026-09-29T15:13:34.757Z","ended":null,"duration":null,"createdAt":"2026-09-29T15:13:34.685Z","updatedAt":"2026-09-29T15:13:34.685Z","incidentId":"cmumftgo2002s1mo4a6oj5oaf","messageHtml":{"en":"

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null}],"components":[{"id":"clo2u0gvq46690b9oalsa013um","name":{"en":"Northern Suburbs","default":"Northern Suburbs"},"order":3,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]},{"id":"cmum7tkjp00yb1bmoj4160s4v","name":{"en":"Octotel Network Notice | Service Disruption: Strand | 29 September 2026","default":"Octotel Network Notice | Service Disruption: Strand | 29 September 2026"},"started":"2026-09-29T05:07:51.734Z","resolved":"2026-09-29T15:04:39.092Z","status":"RESOLVED","impact":"PARTIALOUTAGE","updates":[{"id":"cmum7tkk300yc1bmok1y1cebh","message":{"en":"Dear ISP Partner,\n\nWe are observing an issue affecting certain customers on our Strand node.\n\nEngineers are investigating.\n\nKindly await further updates.\n\nRegards.\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nWe are observing an issue affecting certain customers on our Strand node.\n\nEngineers are investigating.\n\nKindly await further updates.\n\nRegards.\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"INVESTIGATING","notify":true,"started":"2026-09-29T05:07:51.734Z","ended":null,"duration":2416,"createdAt":"2026-09-29T05:07:53.043Z","updatedAt":"2026-09-29T05:48:09.421Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Strand node.

Engineers are investigating.

Kindly await further updates.

Regards.

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Strand node.

Engineers are investigating.

Kindly await further updates.

Regards.

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmum99d2f01dd1bo1c72vd1yj","message":{"en":"Dear ISP Partner, \n\nWe are observing an issue affecting certain customers on our Strand node. \n \nAreas affected: \n \nGustrow \n\nSouthfork\n\nGordon's bay Central\n\nLwandle\n\nOnverwacht\n\nRusthof\n\nBroadlands\n\nTemperance Town\n\nMansfield\n\nAnchorage Park\n\nWinslow\n\nPine Acres\n\nSercor Park \n\nEngineers are investigating.\n\n \nKindly await further updates.\n\n \nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner, \n\nWe are observing an issue affecting certain customers on our Strand node. \n \nAreas affected: \n \nGustrow \n\nSouthfork\n\nGordon's bay Central\n\nLwandle\n\nOnverwacht\n\nRusthof\n\nBroadlands\n\nTemperance Town\n\nMansfield\n\nAnchorage Park\n\nWinslow\n\nPine Acres\n\nSercor Park \n\nEngineers are investigating.\n\n \nKindly await further updates.\n\n \nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"INVESTIGATING","notify":true,"started":"2026-09-29T05:48:07.557Z","ended":null,"duration":2027,"createdAt":"2026-09-29T05:48:09.448Z","updatedAt":"2026-09-29T06:21:56.690Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Strand node.

Areas affected:

Gustrow

Southfork

Gordon's bay Central

Lwandle

Onverwacht

Rusthof

Broadlands

Temperance Town

Mansfield

Anchorage Park

Winslow

Pine Acres

Sercor Park

Engineers are investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

We are observing an issue affecting certain customers on our Strand node.

Areas affected:

Gustrow

Southfork

Gordon's bay Central

Lwandle

Onverwacht

Rusthof

Broadlands

Temperance Town

Mansfield

Anchorage Park

Winslow

Pine Acres

Sercor Park

Engineers are investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumagtbe01vs1mo1hhzdtuez","message":{"en":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T06:21:54.159Z","ended":null,"duration":3121,"createdAt":"2026-09-29T06:21:56.714Z","updatedAt":"2026-09-29T07:13:57.090Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumcbp1402680wo1oi5u8pho","message":{"en":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, still assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800","default":"Dear ISP Partner,\n\nOctotel's engineers are currently on-site, still assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.\n\nFurther updates to follow.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T07:13:54.523Z","ended":null,"duration":3597,"createdAt":"2026-09-29T07:13:57.112Z","updatedAt":"2026-09-29T08:13:53.781Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel's engineers are currently on-site, still assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumgvwz603dw0wo1ez252021","message":{"en":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-6 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-6 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T09:21:36.267Z","ended":null,"duration":4040,"createdAt":"2026-09-29T09:21:38.995Z","updatedAt":"2026-09-29T10:29:01.507Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-6 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-6 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumegs9502s81bob1p5ztil9","message":{"en":"Dear ISP Partner,\n\nOctotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.\n\nETR for complete restoration: 7 Hours.\n\nFurther updates to follow as our team makes progress. \n\nKind Regards\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800\n \n ","default":"Dear ISP Partner,\n\nOctotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.\n\nETR for complete restoration: 7 Hours.\n\nFurther updates to follow as our team makes progress. \n\nKind Regards\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | 0874700800\n \n "},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T08:13:51.027Z","ended":null,"duration":4066,"createdAt":"2026-09-29T08:13:53.801Z","updatedAt":"2026-09-29T09:21:38.970Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

ETR for complete restoration: 7 Hours.

Further updates to follow as our team makes progress.

Kind Regards

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

","default":"

Dear ISP Partner,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.

ETR for complete restoration: 7 Hours.

Further updates to follow as our team makes progress.

Kind Regards

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumjak7q00zu13o44f2er40z","message":{"en":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-5 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-5 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T10:28:56.101Z","ended":null,"duration":4436,"createdAt":"2026-09-29T10:29:01.526Z","updatedAt":"2026-09-29T11:42:53.959Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-5 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-5 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumoywm702bi0wo49a6czatz","message":{"en":"Dear ISP Partner,\n\n \nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\n \nETR for complete restoration: +-3 hours\n\n \nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\n \nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\n \nETR for complete restoration: +-3 hours\n\n \nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T13:07:54.745Z","ended":null,"duration":7005,"createdAt":"2026-09-29T13:07:55.423Z","updatedAt":"2026-09-29T15:04:39.167Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumt50rj047m1bnlur9pn08t","message":{"en":"Dear ISP Partner.\n\nOctotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.\n\nOctotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process. \n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner.\n\nOctotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.\n\nOctotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process. \n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"RESOLVED","notify":true,"started":"2026-09-29T15:04:39.092Z","ended":null,"duration":null,"createdAt":"2026-09-29T15:04:39.199Z","updatedAt":"2026-09-29T15:04:39.199Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmumlxkbl017v13nl3ldrgyih","message":{"en":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-4 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)","default":"Dear ISP Partner,\n\nOctotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.\n\nETR for complete restoration: +-4 hours\n\nFurther updates to follow as our team makes progress.\n\nRegards,\n\nOctotel NOC\n\nOctotel: Open Access Fibre Networks\n\n[www.octotel.co.za](http://www.octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za)"},"status":"IDENTIFIED","notify":true,"started":"2026-09-29T11:42:51.627Z","ended":null,"duration":5104,"createdAt":"2026-09-29T11:42:53.985Z","updatedAt":"2026-09-29T13:07:55.402Z","incidentId":"cmum7tkjp00yb1bmoj4160s4v","messageHtml":{"en":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

","default":"

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | support@octotel.co.za

"},"thirdPartyIncidentUpdateId":null,"importedFrom":null}],"components":[{"id":"clo2u135i46965b9oa3mfhdcf9","name":{"default":"Helderberg"},"order":7,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]},{"id":"cmul9wzef04wr1co8oyn36i6n","name":{"en":"Octotel Network Notice | Emergency Maintenance | Athlone Node | 29 September 2026","default":"Octotel Network Notice | Emergency Maintenance | Athlone Node | 29 September 2026"},"start":"2026-09-29T03:00:00.000Z","resolved":"2026-09-29T04:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmul9wzep04ws1co8p7fhxxok","message":{"en":"Dear ISP Partner, \n\nOctotel Engineers will be performing emergency maintenance on **Athlone node.** \n\n**Maintenance window:** \n_Planned Start Date/Time_: 29/09/2026 05:00 SAST \n_Planned End Date/Time_: 29/09/2026 06:00 SAST \n\n**AFFECTED \\[NODES/SERVICES\\]:** Athlone\n\nOctotel Engineers will load new firmware on our Athlone infrastructure to enhance the security & increase the resilience of our services. \n\n**Impact:**\n\nCustomers can expect intermittent to no connectivity for brief periods during the maintenance window. Engineers are on standby should any issues arise from this maintenance. \n\nIf you have any queries regarding this maintenance please reach out to us on email at [support@octotel.co.za](mailto:support@octotel.co.za)\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) \n\n![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)","default":"Dear ISP Partner, \n\nOctotel Engineers will be performing emergency maintenance on **Athlone node.** \n\n**Maintenance window:** \n_Planned Start Date/Time_: 29/09/2026 05:00 SAST \n_Planned End Date/Time_: 29/09/2026 06:00 SAST \n\n**AFFECTED \\[NODES/SERVICES\\]:** Athlone\n\nOctotel Engineers will load new firmware on our Athlone infrastructure to enhance the security & increase the resilience of our services. \n\n**Impact:**\n\nCustomers can expect intermittent to no connectivity for brief periods during the maintenance window. Engineers are on standby should any issues arise from this maintenance. \n\nIf you have any queries regarding this maintenance please reach out to us on email at [support@octotel.co.za](mailto:support@octotel.co.za)\n\nRegards, \nOctotel NOC \nOctotel: Open Access Fibre Networks \n[www.octotel.co.za](https://octotel.co.za) | [support@octotel.co.za](mailto:support@octotel.co.za) \n\n![Octotel-Footer](https://www.octotel.co.za/wp-content/uploads/instatus-octotel-logo.png)"},"status":"NOTSTARTEDYET","notify":false,"started":"2026-09-28T13:18:45.312Z","ended":null,"duration":821,"createdAt":"2026-09-28T13:18:45.313Z","updatedAt":"2026-09-29T03:00:02.766Z","maintenanceId":"cmul9wzef04wr1co8oyn36i6n","messageHtml":{"en":"$32","default":"$33"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmum397gx026707nzb08vkv3p","message":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":true,"started":"2026-09-29T03:00:01.000Z","ended":null,"duration":60,"createdAt":"2026-09-29T03:00:04.497Z","updatedAt":"2026-09-29T04:00:03.554Z","maintenanceId":"cmul9wzef04wr1co8oyn36i6n","messageHtml":{"en":"Maintenance is now in progress","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmum5eeat027807nz8po692qk","message":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":true,"started":"2026-09-29T04:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-09-29T04:00:05.861Z","updatedAt":"2026-09-29T04:00:05.861Z","maintenanceId":"cmul9wzef04wr1co8oyn36i6n","messageHtml":{"en":"Maintenance has completed successfully","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"clo2tz5ji44750b9oatpmo0x86","name":{"default":"Southern Suburbs"},"order":2,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}},{"id":"clo2u0gvq46690b9oalsa013um","name":{"en":"Northern Suburbs","default":"Northern Suburbs"},"order":3,"status":"OPERATIONAL","group":{"id":"clatmff87307257un24wy1nkxa","name":{"default":"Service Regions"},"order":1}}]}],"isLastPage":true},{"dayStr":"Mon Sep 28 2026","dayKey":1790553600000,"notices":[],"isLastPage":true},{"dayStr":"Sun Sep 27 2026","dayKey":1790467200000,"notices":[],"isLastPage":true}],"language":{"languageCode":"en","languageName":"English","langageNameShort":"ENG","dateLocale":"enUS","emoji":"🇬🇧","or":"or","from":"from","to":"to","for":"for","at":"at","status":"Status","statusPage":"Status Page","isDown":"Experiencing issues","isDisrupted":"Experiencing 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reported","noIncidentsMonth":"No incidents reported this month.","noIncidentsWeek":"No incidents reported for the past 7 days.","prev":"Previous","next":"Next","goBack":"Go back to","poweredBy":"Powered by","showIncidentHistory":"Show incident history","showCurrent":"Show current status","getUpdates":"Get updates","getUpdatesBy":"Get updates by","toAllComponents":"Get all status updates","toCertainComponents":"Only specific components","sendMeAllUpdates":"Send me all updates","letMeChoose":"Let me choose","selectAllComponents":"Select all","clearSelection":"Clear","componentsSelected":"{{count}} selected","componentsOfTotal":"{{count}} of {{total}}","oneComponentCount":"1 component","componentsCount":"{{count}} components","subscribe":"Subscribe","working":"Working…","subscribed":"You are now subscribed","getStatusUpdates":"Get status updates","email":"Email","getUpdatesEmailShort":"Get updates by email","getUpdatesEmailLong":"Get updates in your inbox","sms":"SMS","getUpdatesSmsShort":"Get updates by SMS","getUpdatesSmsLong":"Get updates on your phone","rss":"RSS","webhook":"Webhook","atom":"Atom","feed":"Feed","getUpdatesRss":"Get updates by RSS","twitter":"Twitter","getUpdatesTwitterShort":"Follow updates on Twitter","getUpdatesTwitterLong":"Follow us for updates","slack":"Slack","getUpdatesSlackShort":"Get updates on Slack","getUpdatesSlackLong":"Get updates in your channel","discord":"Discord","getUpdatesDiscordShort":"Get updates on Discord","getUpdatesDiscordLong":"Get updates in your channel","microsoftTeams":"Microsoft Teams","getUpdatesMicrosoftTeamsShort":"Get updates in your channel","getUpdatesMicrosoftTeamsLong":"Get updates in your channel","learnMicrosoftTeamsWebhook":"Learn how to add a webhook to your Microsoft Teams channel","microsoftTeamsSend":"When we update our status, we'll send you the updates to your Microsoft Teams channel.","language":"Language","darkMode":"Dark mode","lightMode":"Light mode","reportAnIssue":"Report an issue","copied":"Copied","toClipboard":"to clipboard!","emailAddress":"Email address","emailExample":"you@yourdomain.com","checkYourEmail":"Check your email","weJustSentYouAnEmail":"We just sent you an email to confirm your subscription.","emailConfirmed":"Your email is confirmed","confirmYourSubscription":"Confirm your subscription","allDone":"All done!","wellSendYouAMessage":"When we update our status, we'll send you a text message.","wellSendYouAnEmail":"When we update our status, we'll send you an email.","webhookUrl":"Webhook URL","webhookDescription":"We'll send requests to your URL using","webhookFormat":"this format","webhookSendEmail":"We'll email you when there's an issue with your URL","webhookSend":"When we update our status, we'll send you the updates to your Webhook URL.","webhookFormatLink":"Check the request format","enterEmailError":"Please enter your email address.","enterPhoneError":"Please enter your phone number.","invalidEmailError":"Please enter a valid email address.","resolved":"Resolved","investigating":"Investigating","identified":"Identified","monitoring":"Monitoring","notstartedyet":"Planned","inprogress":"In progress","completed":"Completed","update":"Update","verifying":"Verifying","scheduled":"Planned","today":"Today","daysAgo":"{{count}}d ago","uptime":"uptime","numDaysAgo":"{{num}} days ago","nextMonths":"Next months","nextPage":"Next page","previousPage":"Previous page","previousMonths":"Previous months","90DaysAgo":"90 days ago","54DaysAgo":"54 days ago","48DaysAgo":"48 days ago","38DaysAgo":"38 days ago","automatedIncidentTitle":"isn't accessible at the moment (automated)","automatedIncidentMessage":"cannot be accessed at the moment. 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