Octotel Services - Status Page

Southern Suburbs experiencing degraded performance

Octotel Network Notice | Service Disruption: Athlone | 19 September 2026
  • Investigating
    UTC
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain services at the Athlone Node.

    Engineers are currently investigating.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

Octotel Network Notice | Conformance Route Maintenance | Cape Gate Node | 22 September 2026
5 hoursScheduled for September 21, 2026 at 10:00 PM – September 22, 2026 at 3:00 AMUTC
  • Planned
    September 18, 2026 at 1:52 PMUTC
    Planned
    September 18, 2026 at 1:52 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node.

    Please see maintenance information below:

    Planned Start Date/Time: 22/09/2026 00:00 AM SAST

    Planned End Date/Time: 22/09/2026 05:00 AM SAST

    Affected areas:
    Belmont Park
    Eikendal
    Kraaifontein
    Kraaifontein Industria
    Kleinbegin
    Peerless Park East
    Langeberg Ridge
    Brackenfell Industrial
    Okavango Park
    Sonstraal Heights
    Windsor Park

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

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Scheduled Hardware Maintenance : Atlantis Node | 22 September 2026
3 hoursScheduled for September 21, 2026 at 10:05 PM – September 22, 2026 at 1:05 AMUTC
  • Planned
    September 18, 2026 at 6:47 AMUTC
    Planned
    September 18, 2026 at 6:47 AMUTC



    Dear ISP Partner,

    Octotel Engineers will be performing firmware maintenance on Atlantis node.

    Maintenance window:
    Planned Start Date/Time: 22/09/2026 04:00 SAST
    Planned End Date/Time: 22/09/2026 05:00 SAST

    AFFECTED NODES: Atlantis

    Engineers will proceed with firmware upgrade on the Blouberg equipment to improve the resilience and enhance our security of our network.

    Impact:
    Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

    If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za



Degraded performance

Cape Town Central - Operational

Southern Suburbs - Degraded performance

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Operational

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

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