- PlannedJune 24, 2024 at 10:00 PMPlannedJune 24, 2024 at 10:00 PM
Dear ISP Partner,
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate Node
Please see maintenance information below:
Planned Start Date/Time: 25/06/2024 00:00am SAST
Planned End Date/Time: 25/06/2024 05:00am SAST
Affected areas: Brackenfell
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Customers can expect intermittent to no connectivity for the duration of the maintenance window.
Affected roads are listed below:
Muller Street
Steytler Street
Waprick Street
Hoff Street
Tiger Road
Voster Road
De Tuin
Conroy Street
Visser Street
Horak Street
Bree Street
Railway Street
Van Riebeek Str
Van der Merwe Str
Holland Str
Berman Str
Durbanville Str
Roux Str
Raan Str
Brackenfell Boulevard
Belami Street
Roux Str
Bosman Str
Horak Str
Church Str
Third Ave
Voortrekker Rd
Okovango Junction
Peerless Park Village
Central Square
De Wet Marias Park
Dwars Str
Kroning StrIf a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- PlannedJuly 30, 2024 at 10:00 PMPlannedJuly 30, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node
Please see maintenance information below:
Planned Start Date/Time: 31/07/2024 00:00 AM SAST
Planned End Date/Time: 31/07/2024 05:00 AM SAST
Affected areas : Rondebosch
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Queens Rd
Gatley Rd
Duke Road
Fir Road
Belmont Road
Campground Rd
White Road
Albion Road
Pinewood Rd
Rouwkoop Road
Myrtle Road
Grove Road
Kelvin Road
Vale Road
Avoca Road
Erin Road
College Road
Glade Road
Rouwkoop Avenue
Boundary Rd
Hardwick Raod
Clyde Road
Mariendahl Rd
St Andrews Rd
Roslyn Rd
Ednam Rd
Main Rd
Rosendale Rd
St Andrews Avenue
Forest Road
Teddington Road
Lulworth Road
Edison Road
Derry Road
Groenveld Road
Dulwich Road
Station Road
Roslyn Road
St Pauls Road
Haldane Road
Wiersma Road
Argyle Road
Dumbarton Road
St Denis Road
St Andrews Road
Harrow Road
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 30, 2024 at 10:00 PMPlannedJuly 30, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node
Please see maintenance information below:
Planned Start Date/Time: 31/07/2024 00:00 AM SAST
Planned End Date/Time: 31/07/2024 05:00 AM SAST
Affected areas : Walmer Estate
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
RHODES AVE
RITCHIE
HAIG
SELBORNE
LORRAINE
BARIS
FRYDE
CLOETE
BEATY
GARRICK
EDEN
CHESTER
KYLEMORE
UPPER CAMBRIDGE
UPPER MELBOURNE
Blinde Street
Vogelgezang Street
Constitution Street
Christiaan Street
Hanover Street
Hill Street
Cambridge Street
Chester Road
Worcester Road
Worcester Close
Perth Road
Marsden Road
Coronation Road
Princess Street
Lever Street
Upper Park Road
Bridge Street
Milan Street
Upper Duke Street
Upper Queens Road
Upper Kepel Street
Upper Adelaide Road
Upper Melbourne Road
Upper Mountain Road
Beresford Road
Upper Roodebloem Road
Rhodes Avenue
Garrick Road
Beatty Road
Cloete Road
Fryde Road
Hackney Lane
Baris Road
Philip Kgosana Drive
Lorraine Avenue
Alsace Avenue
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 30, 2024 at 10:00 PMPlannedJuly 30, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Strand Node
Please see maintenance information below:
Planned Start Date/Time: 31/07/2024 00:00 AM SAST
Planned End Date/Time: 31/07/2024 05:00 AM SAST
Affected areas : Gordons Bay, Labella
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Beach Road
Gordons Bay Dr
Oosterlig St
Rheede St
Brewery St
Bosch St
Brewery Street
St Andrews Drive
Abattoir St
Sandown Rd
Mydrecht St
Webb St
Liberty St
Wairakei
Wild Olive side
Fourth St
Rusthof Rd
Fortuin St
First St
Forbes St
Broadlands Rd
John Wyngaard St
Hassan Khan Ave
Aouma Fransman Ave
Play Close
Houston Pl
Farlow Way
Farlow Way
Lancaster
Disa Rd
Crystal Creek
Erica Rd
Faure Marine Dr
Fuchsia Rd
Hibiscus Rd
Gousblom Rd
Canal Crescent
Hibiscus Rd
Augusta Close
Pebble Beach
Dennehof Rd
Black Forest Dr
Wack Wack Cl
Estoril Way
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 31, 2024 at 10:00 PMPlannedJuly 31, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node
Please see maintenance information below:
Planned Start Date/Time: 01/08/2024 00:00 AM SAST
Planned End Date/Time: 01/08/2024 05:00 AM SAST
Affected areas : Rondebosch
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Queens Rd
Gatley Rd
Duke Road
Fir Road
Belmont Road
Campground Rd
White Road
Albion Road
Pinewood Rd
Rouwkoop Road
Myrtle Road
Grove Road
Kelvin Road
Vale Road
Avoca Road
Erin Road
College Road
Glade Road
Rouwkoop Avenue
Boundary Rd
Hardwick Raod
Clyde Road
Mariendahl Rd
St Andrews Rd
Roslyn Rd
Ednam Rd
Main Rd
Rosendale Rd
St Andrews Avenue
Forest Road
Teddington Road
Lulworth Road
Edison Road
Derry Road
Groenveld Road
Dulwich Road
Station Road
Roslyn Road
St Pauls Road
Haldane Road
Wiersma Road
Argyle Road
Dumbarton Road
St Denis Road
St Andrews Road
Harrow Road
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 31, 2024 at 10:00 PMPlannedJuly 31, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node
Please see maintenance information below:
Planned Start Date/Time: 01/08/2024 00:00 AM SAST
Planned End Date/Time: 01/08/2024 05:00 AM SAST
Affected areas : Walmer Estate
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
RHODES AVE
RITCHIE
HAIG
SELBORNE
LORRAINE
BARIS
FRYDE
CLOETE
BEATY
GARRICK
EDEN
CHESTER
KYLEMORE
UPPER CAMBRIDGE
UPPER MELBOURNE
Blinde Street
Vogelgezang Street
Constitution Street
Christiaan Street
Hanover Street
Hill Street
Cambridge Street
Chester Road
Worcester Road
Worcester Close
Perth Road
Marsden Road
Coronation Road
Princess Street
Lever Street
Upper Park Road
Bridge Street
Milan Street
Upper Duke Street
Upper Queens Road
Upper Kepel Street
Upper Adelaide Road
Upper Melbourne Road
Upper Mountain Road
Beresford Road
Upper Roodebloem Road
Rhodes Avenue
Garrick Road
Beatty Road
Cloete Road
Fryde Road
Hackney Lane
Baris Road
Philip Kgosana Drive
Lorraine Avenue
Alsace Avenue
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 31, 2024 at 10:00 PMPlannedJuly 31, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Ruyterwacht Node
Please see maintenance information below:
Planned Start Date/Time: 01/08/2024 00:00 AM SAST
Planned End Date/Time: 01/08/2024 05:00 AM SAST
Affected areas : Parow Valley , Ruyterwacht
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Carnarvon Street
MALMESBURY STREET
PEARSTON STREET
Gerit Maritz Street
Milner St
Martin Adams St
TEXEL STREET
PRINCESS MARGARET STREET
Richmond Street
Batavia Road
Sir George Gray Street
Louis Close
Jan Van Riebeeck Avenue
LANGENHOVEN STREET
Paarl Street
PRES BRAND STREET
Louis Botha ST
President Reitz Street
Milner St
Piet Joubert St
President Brand St
Princess Elizabeth Street
Livingstone Ave
Princess Margaret Street
SUTHERLAND STREET
Meiring St
GLADSTONE STREET
Swartberg Street
GRENS STREET
CRADOCK STREET
Biggar St
Pearston Street
King George St
MONTAGU STREET
DAN PIENAAR STREET
Athlone St
ST BLAIZE STREET
Albany Street
Thor Cir
Faeroe Close
Hobhouse Street
Buxton Ave
President Steyn St
St Blaize St
Hertzog St
MOFFAT CIRCLE
Bain St
COLESBURG STREET
Martin Adams
Elliot Street
Santa Cruz Street
Techno Cres
Lisboa St
Langenhoven St
PRES REITZ STREET
Oranje St
Burchell Street
Gouritz Street
Techno Cres
Agric St
nassau street
ZOETENDAL STREET
Langenhoven St
Andrew Murray Street
Mitchell St
Albany St
GERRIT MARITZ
Barkley St
SALDANHA STREET
WATERBERRY DRIVE
Aliwal Street
Ordine street
Culemborg Street
Calvinia St
Paul Kruger Ave
THIBAULT STREET
Clarendon St
Poplar Ave
Albatross Way
PAUL KRUGER AVENUE
David Baird Crescent
BIRKENHEAD CRESCENT
Cypress Drive
Waterberry Drive
BATAVIA ROAD
Louis Trichardt Plain
Aliwal St
Dundas Crescent
Herschel Street
Breda St
Carissa Cir
HAARLEM WAY
Cogman St
Herschel St
Katberg Street
King George St
Cedarberg Street
Agapantus Close
Birkenhead Cres
Gogman Street
Van Kemp Street
Windsor Pl
BARKLEY STREET
Batavia Close
Huguenot St
Waveren Plain
Maclear St
Queens Way
Calvinia Street
Weatherly St
Breda St
Athlone St
PRINSLOO STREET
Duff Street
TYGER CRESCENT
Visagie St
DUNCAN STREET
Clarendon Street
Hofmeyer Road
HARTBEES ROAD
Raven close
Heldersig Road
Pieke Road
Rooikrans
Keurboom Rd
Mimosa Cres
Pittosporum Ave
Sipres Avenue
Denneboom Ave
DUNBAR STREET
Hofmeyer Street
Springbok St
Market St
Taylor Street
RISSIK STREET
HILLVIEW STREET
Prinsloo St
Jacaranda Avenue
Duncan St
Hofmeyer Street
PIET RETIEF STREET
Tyger Cres
Joubert Street
IVANHOE STREET
Galway St
Hofmeyer St
Hillview St
Hartbees St
Villiers St
CHARL UYS STREET
Clarendon Street
De Kock Street
Otto St
FREDERICK ROAD
Brentford St
Riley Street
WILLIE VAN DER POEL STREET
Linus Rd
Tecoma Crescent
Sipres Ave
Ficus Rd
Oak Ave
Pittosporum Ave
President Steyn Street
Bosbok Street
Denneboom Avenue
Bayside St
CELTIS STREET
De Kock St
BRESLER ROAD
Moore Street
Willie Van Der Poel Street
Bronkhorst Street
Frederick Street
Connaught Rd
Bresler Road
Impala St
Tredoux St
Van Der Stel St
Glenhurst St
Vlei Street
Eland Street
Du Preez St
KOEDOE STREET
Lubbe St
Vrede St
Van Der-Spuy St
Beacon Way
Glenhurst St
Bronkhorst Street
Juliana Rd
Brentford St
Selsdon St
BOWLER STREET
HENDRIK POTGIETER STREET
viking close
6TH STREET
11TH AVENUE
Small Ave
Halt Road
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 31, 2024 at 10:00 PMPlannedJuly 31, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node
Please see maintenance information below:
Planned Start Date/Time: 01/08/2024 00:00 AM SAST
Planned End Date/Time: 01/08/2024 05:00 AM SAST
Affected areas : Blouberg
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Clam Rd
Athens Rd
Birkenhead Rd
Dunbar rd
Popham Rd
Arum rd
Tritonia
Disa
Blaauwberg rd
Ruben Rd
Visagie
Winton Close
Lincoln Rd
Ocean Village Close
Erica Rd
Crassula Rd
Briza
Marine Cir
Tritonia Rd
Rose Innes
Sceptre
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Service Regions
Cape Town Central - Operational
Cape Town Central
Southern Suburbs - Operational
Southern Suburbs
Northern Suburbs - Operational
Northern Suburbs
Atlantic Seaboard - Operational
Atlantic Seaboard
West Coast - Operational
West Coast
Cape Winelands - Operational
Cape Winelands
Helderberg - Operational
Helderberg
Overberg - Operational
Overberg
Garden Route - Operational
Garden Route
Gauteng - Operational
Gauteng
ISP Portal - Operational
ISP Portal
Octotel website - https://www.octotel.co.za/ - Operational
Octotel website - https://www.octotel.co.za/
Octotel Telephony System - Operational
Octotel Telephony System
Recent notices
July 27, 2024
No notices reported
July 26, 2024
No notices reported
July 25, 2024
- ResolvedResolved
Dear ISP Partner,
Octotel engineers have completed the fibre repair works. All those affected by the break have been restored. Please have those customers still offline reboot their ONT and routers and retest the connection.
Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.
Kind Regards,
Octotel Noc
- IdentifiedUpdate
Octotel Network Notice Update | Service Disruption: George | 25 July 2024
Dear ISP Partner,
Octotel engineers are still in progress with the fibre repairs to restore connectivity to those affected customers. Certain customer connections have restored.
ETR for complete restoration: +- 2 hours
Further updates to follow as our team makes progress.
Kind Regards
Octotel Noc
Internal update: currently 34 clients down
- IdentifiedIdentified
Dear ISP partner,
We are observing an issue affecting certain customers in the George area.
Affected roads are listed below:
Hendricks Street
Dick Street
10th Street
Gongo Street
Mahe Street
Genesis Street
Joseph Crescent
Judah Close
Reuben Crescent
Rosedale Main
Sarah Crescent
Yaweni Street
Mahe Street
Kazi Street
Mngoma Street
Majova Street
Thumbela Street
Nkohla Street
Isaac Crescent
Abraham Crescent
Lamech Street
Ishmael Street
Technicians are currently on site busy with the fibre cable repairs.
ETR +/- 3 hours for full restoration of the affected customers.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- ResolvedResolved
Dear Octotel Customer,
The Octotel Contact Centre call issue has been resolved.
Octotel apologizes for any inconvenience caused.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800 - InvestigatingInvestigating
Dear Octotel Customer
We are currently experiencing technical difficulties with out telephone phone system impacting incoming calls to and from our Customer Contact Centre.
Our team is actively investigating the issue and working diligently to resolve it as soon as possible.
Kindly utilize our email support platform for any urgent inquiries or support requirements, in the interim. Please direct your messages to support@octotel, and our dedicated team will prioritize your requests and provide assistance promptly.
Kind Regards,
Octotel Noc
- CompletedJuly 25, 2024 at 4:00 AMCompletedJuly 25, 2024 at 4:00 AMMaintenance has completed successfully
- In progressJuly 25, 2024 at 3:00 AMIn progressJuly 25, 2024 at 3:00 AMMaintenance is now in progress
- PlannedJuly 25, 2024 at 3:00 AMPlannedJuly 25, 2024 at 3:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active backhaul maintenance on Strand node.
Maintenance window:
Planned Start Date/Time: 25/07/2024 05:00 SAST
Planned End Date/Time: 25/07/2024 06:00 SASTAFFECTED NODE: Strand
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
July 24, 2024
- CompletedJuly 25, 2024 at 3:00 AMCompletedJuly 25, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 24, 2024 at 10:00 PMIn progressJuly 24, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 24, 2024 at 10:00 PMPlannedJuly 24, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node
Please see maintenance information below:
Planned Start Date/Time: 25/07/2024 00:00 AM SAST
Planned End Date/Time: 25/07/2024 05:00 AM SAST
Affected areas : Rondebosch
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Queens Rd
Gatley Rd
Duke Road
Fir Road
Belmont Road
Campground Rd
White Road
Albion Road
Pinewood Rd
Rouwkoop Road
Myrtle Road
Grove Road
Kelvin Road
Vale Road
Avoca Road
Erin Road
College Road
Glade Road
Rouwkoop Avenue
Boundary Rd
Hardwick Raod
Clyde Road
Mariendahl Rd
St Andrews Rd
Roslyn Rd
Ednam Rd
Main Rd
Rosendale Rd
St Andrews Avenue
Forest Road
Teddington Road
Lulworth Road
Edison Road
Derry Road
Groenveld Road
Dulwich Road
Station Road
Roslyn Road
St Pauls Road
Haldane Road
Wiersma Road
Argyle Road
Dumbarton Road
St Denis Road
St Andrews Road
Harrow Road
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- CompletedJuly 25, 2024 at 3:00 AMCompletedJuly 25, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 24, 2024 at 10:00 PMIn progressJuly 24, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 24, 2024 at 10:00 PMPlannedJuly 24, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Ruyterwacht Node
Please see maintenance information below:
Planned Start Date/Time: 25/07/2024 00:00 AM SAST
Planned End Date/Time: 25/07/2024 05:00 AM SAST
Affected areas : Thornton, Parow, Ruyterwacht , Cravenby
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Denneboom Ave
Keurboom Rd
Rooikrans
Heldersig Road
Elm Road
Pieke Road
Pittosporum Ave
Mimosa Cres
Sipres Avenue
Odin Dr, Viking Park
Faeroe Close
Odin's close
Raven close
Thor Circle
Ninth Avenue Belmont
Poplar Avenue
Viking Close
Duff Street Parow Valley
Paul Kruger St, Parow Valley
MARKET STREET,PAROW VALLEY
DE LA REY ROAD,PAROW VALLEY
Taylor St, Parow Valley
Van Wyk St, Parow Valley
Joubert Street,Parow Valley
Bayside St, Riverton
CELTIS STREET
Prinsloo Street, Parow Valley
Visagie St, Parow Valley
Celtis Street, Ruyterwacht
OAK AVENUE,THORNTON
Ficus Road Thornton
Tecoma Cres, Thornton
President Steyn Street Klipkop
Bosbok Street,Klipkop
Joubert St, Klipkop
Piet Retief St, Parow
Jakaranda Ave, Parow Valley
Rifle Range Rd, Thornton
De Villiers St, Parow Valley
Wodin way
Mimosa Crescent
Cypress Drive, Ruyterwacht
6th Street Valhalla
VONWOOD ROAD,VALHALLA
Livingstone Ave, Ruyterwacht
Drommedaris St, Ruyterwacht
Athlone Street Ruyterwacht
Longboat Close
Baldur Cl, Viking Park
Cecil Rhodes Avenue Ruyterwacht
Waveren St, Ruyterwacht
DAPHNE ROAD,CRAVENBY
Bertha Walk Cravenby
Connaught road, Cravenby
Jopie Fourie Street, Klipkop
Clarendon St, Klipkop
Vlei St, Parow Valley
Culemborg St, Ruyterwacht
Halt Rd, Valhalla
Thibault Street, Ruyterwacht
Colesburg St, Ruyterwacht
Dorwil Prag Cl, Ravensmead
E Linden St, Ravensmead
Albany St, Ravensmead
Kingston St, Ravensmead
Prinsloo Street Parow Valley
PAROW STREET,PAROW
TYGERVALLEI ST,PAROW
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- CompletedJuly 25, 2024 at 3:00 AMCompletedJuly 25, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 24, 2024 at 10:00 PMIn progressJuly 24, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 24, 2024 at 10:00 PMPlannedJuly 24, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node
Please see maintenance information below:
Planned Start Date/Time: 25/07/2024 00:00 AM SAST
Planned End Date/Time: 25/07/2024 05:00 AM SAST
Affected areas : Walmer Estate
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
RHODES AVE
RITCHIE
HAIG
SELBORNE
LORRAINE
BARIS
FRYDE
CLOETE
BEATY
GARRICK
EDEN
CHESTER
KYLEMORE
UPPER CAMBRIDGE
UPPER MELBOURNE
Blinde Street
Vogelgezang Street
Constitution Street
Christiaan Street
Hanover Street
Hill Street
Cambridge Street
Chester Road
Worcester Road
Worcester Close
Perth Road
Marsden Road
Coronation Road
Princess Street
Lever Street
Upper Park Road
Bridge Street
Milan Street
Upper Duke Street
Upper Queens Road
Upper Kepel Street
Upper Adelaide Road
Upper Melbourne Road
Upper Mountain Road
Beresford Road
Upper Roodebloem Road
Rhodes Avenue
Garrick Road
Beatty Road
Cloete Road
Fryde Road
Hackney Lane
Baris Road
Philip Kgosana Drive
Lorraine Avenue
Alsace Avenue
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- CompletedJuly 25, 2024 at 3:00 AMCompletedJuly 25, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 24, 2024 at 10:00 PMIn progressJuly 24, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 24, 2024 at 10:00 PMPlannedJuly 24, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node
Please see maintenance information below:
Planned Start Date/Time: 25/07/2024 00:00 AM SAST
Planned End Date/Time: 25/07/2024 05:00 AM SAST
Affected areas : Blouberg
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Clam Rd
Athens Rd
Birkenhead Rd
Dunbar rd
Popham Rd
Arum rd
Tritonia
Disa
Blaauwberg rd
Ruben Rd
Visagie
Winton Close
Lincoln Rd
Ocean Village Close
Erica Rd
Crassula Rd
Briza
Marine Cir
Tritonia Rd
Rose Innes
Sceptre
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- ResolvedResolved
Dear ISP Partner,
We are observing services for Blouberg have restored and are testing stable.
Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800 - InvestigatingInvestigating
Dear ISP partner,
We are observing an issue affecting certain customers in the Blouberg area.
Affected roads are listed below:
Cape Coral Road
Avonmouth Cres
Radar Road
Owerbosch Road
Marina Cres
Sommerville Road
Clydebank Cres
Parklands Main Rd
Bishops Bend
Oakdale Cir
Engineers are currently investigating.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
July 23, 2024
- CompletedJuly 24, 2024 at 3:00 AMCompletedJuly 24, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 23, 2024 at 10:00 PMIn progressJuly 23, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 23, 2024 at 10:00 PMPlannedJuly 23, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node
Please see maintenance information below:
Planned Start Date/Time: 24/07/2024 00:00 AM SAST
Planned End Date/Time: 24/07/2024 05:00 AM SAST
Affected areas : Rondebosch
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Queens Rd
Gatley Rd
Duke Road
Fir Road
Belmont Road
Campground Rd
White Road
Albion Road
Pinewood Rd
Rouwkoop Road
Myrtle Road
Grove Road
Kelvin Road
Vale Road
Avoca Road
Erin Road
College Road
Glade Road
Rouwkoop Avenue
Boundary Rd
Hardwick Raod
Clyde Road
Mariendahl Rd
St Andrews Rd
Roslyn Rd
Ednam Rd
Main Rd
Rosendale Rd
St Andrews Avenue
Forest Road
Teddington Road
Lulworth Road
Edison Road
Derry Road
Groenveld Road
Dulwich Road
Station Road
Roslyn Road
St Pauls Road
Haldane Road
Wiersma Road
Argyle Road
Dumbarton Road
St Denis Road
St Andrews Road
Harrow Road
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- CompletedJuly 24, 2024 at 3:00 AMCompletedJuly 24, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 23, 2024 at 10:00 PMIn progressJuly 23, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 23, 2024 at 10:00 PMPlannedJuly 23, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Strand Node
Please see maintenance information below:
Planned Start Date/Time: 24/07/2024 00:00 AM SAST
Planned End Date/Time: 24/07/2024 05:00 AM SAST
Affected areas : Strand, Gordons Bay
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
HIBISCUS AVE,GORDONS BAY
Beach Rd, Strand
Broadlands Rd, Rusthof
Onverwacht Rd, Rusthof
1st Street, Strand
Estoril Way,Fairview Golf Estate
1st St, Southfork
Fortuin Street Rusthof
Van Rheede St, Weltevreden
St Andrews Dr, Pine Acres
Wairakei Cl, Pine Acres
Wild Olive Pine Acres
Culemborg Street, Strand
1st Street, Gustrow
Schwartz Street, Van Ryneveld
West St, Strand
Pebble Beach Cl, Fairview Golf Estate
Augusta Close,Fairview Golf Estate
Black Forest Dr, Fairview Golf Estate
Disa Rd, Gordons Bay Centra
4th Street,Rusthof
Raleigh St, Strand
Thompson St, Strand
Haarlem St, Strand
Liberty Street Weltevreden
Ash Cl, Gordons Bay Central
Lemoenboom Rd, Pine Acres
Fuchsia Rd, Gordons Bay Central
Adshade St, Strand
Abegglen Street Strand
De Beers Road Strand
Unnamed Road, Gordons Bay Central
Grasso Cl, Strand
Augusta Cl, Fairview Golf Estate
Uitspan Close,Gordons Bay Central
Church St, Strand
Van Riebeeck St, Strand
Drake Road Strand
Kruger St, Strand
Gousblom Rd, Gordons Bay Central,
Lancaster Rd, Gordons Bay Central
Uitspan Close Gordons Bay Central
Van Riebeeck St, Strand
Adshade St, Strand
Michau St, Van Ryneveld
Kleinbos Ave, Rome
Queens Dr, Heritage Park
Duke Road Heritage Park
Chamberlain Dr, Heritage Park
Conifer Crescent, Helderberg Rural
Wack Wack Cl, Pine Acres
Baron Road,Heritage Park
Asrin Drive, Heritage Park
Duke Alley, Heritage Park
Dutchess Road Somerset West
CHESTNUT CLOSE,GORDONS BAY
Fortuin Rusthof
ALMEIDA STREET,LONGLANDS
Prince Dr, Heritage Park
Chestnut Close, Fairview Golf Estate
Kings Way, Heritage Park
Lords Way Somerset Country etstate
Reunion Dr, Heritage Park
Mazeppa Fern, Helderberg Rural
Old Sir Lowry's Pass Rd, Helderberg Rural
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- CompletedJuly 24, 2024 at 3:00 AMCompletedJuly 24, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 23, 2024 at 10:00 PMIn progressJuly 23, 2024 at 10:00 PMMaintenance is now in progress
- UpdateJuly 23, 2024 at 10:00 PMPlannedJuly 23, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the East CBD Node
Please see maintenance information below:
Planned Start Date/Time: 24/07/2024 00:00 AM SAST
Planned End Date/Time: 24/07/2024 05:00 AM SAST
Affected areas : Walmer Estate
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
RHODES AVE
RITCHIE
HAIG
SELBORNE
LORRAINE
BARIS
FRYDE
CLOETE
BEATY
GARRICK
EDEN
CHESTER
KYLEMORE
UPPER CAMBRIDGE
UPPER MELBOURNE
Blinde Street
Vogelgezang Street
Constitution Street
Christiaan Street
Hanover Street
Hill Street
Cambridge Street
Chester Road
Worcester Road
Worcester Close
Perth Road
Marsden Road
Coronation Road
Princess Street
Lever Street
Upper Park Road
Bridge Street
Milan Street
Upper Duke Street
Upper Queens Road
Upper Kepel Street
Upper Adelaide Road
Upper Melbourne Road
Upper Mountain Road
Beresford Road
Upper Roodebloem Road
Rhodes Avenue
Garrick Road
Beatty Road
Cloete Road
Fryde Road
Hackney Lane
Baris Road
Philip Kgosana Drive
Lorraine Avenue
Alsace Avenue
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
- PlannedJuly 23, 2024 at 11:32 AMPlannedJuly 23, 2024 at 11:32 AM
Dear ISP Partner,
This maintenance has been rescheduled. We will communicate the rescheduled date in future.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- CompletedJuly 24, 2024 at 3:00 AMCompletedJuly 24, 2024 at 3:00 AMMaintenance has completed successfully
- In progressJuly 23, 2024 at 10:00 PMIn progressJuly 23, 2024 at 10:00 PMMaintenance is now in progress
- PlannedJuly 23, 2024 at 10:00 PMPlannedJuly 23, 2024 at 10:00 PM
Dear ISP Partner
Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Blouberg Node
Please see maintenance information below:
Planned Start Date/Time: 24/07/2024 00:00 AM SAST
Planned End Date/Time: 24/07/2024 05:00 AM SAST
Affected areas : Blouberg
Scope of work:
The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection
Affected roads are listed below:
Dunbar
Arum Rd
Shell
Coral Rd
Popham Rd
Briza
Porterfield Rd
Crassula
Tritonia
Beach Boulevard
Coral Rd
Seal Rd
Foam
Cape verde Rd
Perlemoen rd
Windblom Rd
Gull Rd
Pikkewyn
Grenada cl
Beach Crecent
Dolphin drive
Marine Circle Rd
viola
Asension drive
Blaauwberg rd
Hill Rd
Mossel
San Martini
Spray
Dolphin Rd
Albetros Rd
Curlewis Rd
If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance.
Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.
If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
July 22, 2024
No notices reported
July 21, 2024
- ResolvedResolved
Dear ISP Partner,
Octotel engineers have completed the fibre repair works. All those affected by the break have been restored. Please have those customers still offline reboot their ONT and routers and retest the connection.
Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.
Kind Regards,
Octotel Noc
- IdentifiedIdentified
Dear ISP Partner,
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR for complete restoration: ±4hrs
Further updates to follow as our team makes progress.
Kind Regards
Octotel Noc
www.octotel.co.za | 0874700800 - InvestigatingUpdate
Dear ISP Partner,
Our technicians continue to investigate.
Currently no ETR available.Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800 - InvestigatingInvestigating
Dear ISP Partner,
We are observing an issue affecting certain customers in the Lakeside area.
Affected roads are listed below:
Eton Way
Harrow Ln
Rugby Close
Shrewsbury Way
Silvertree Est
Steenberg Blvd
Stowe Cres
Truro Cres
Winchester Ln
Engineers are currently investigating.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800