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Octotel website - https://www.octotel.co.za/
Notice history
Dec 2023
- PlannedDecember 13, 2023 at 1:00 AMPlannedDecember 13, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Seapoint, Stilbaai, Struisbaai, Sedgefield and Wellington aggregation nodes.
Maintenance window:
Planned Start Date/Time: 13/12/2023 03:00 SAST
Planned End Date/Time: 13/12/2023 05:00 SASTAFFECTED NODES:Seapoint, Stilbaai, Struisbaai, Sedgefield and Wellington
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- PlannedDecember 12, 2023 at 1:00 AMPlannedDecember 12, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Ruyterwacht aggregation node.
Maintenance window:
Planned Start Date/Time: 12/12/2023 03:00 SAST
Planned End Date/Time: 12/12/2023 05:00 SASTAFFECTED NODES: Ruyterwacht
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- PlannedDecember 11, 2023 at 1:00 AMPlannedDecember 11, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Strand and Vredehoek aggregation nodes.
Maintenance window:
Planned Start Date/Time: 11/12/2023 03:00 SAST
Planned End Date/Time: 11/12/2023 05:00 SASTAFFECTED NODES: Strand and Vredehoek
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- PlannedDecember 10, 2023 at 1:00 AMPlannedDecember 10, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Grabouw, GreenPoint, Gugulethu and Kensington aggregation nodes.
Maintenance window:
Planned Start Date/Time: 10/12/2023 03:00 SAST
Planned End Date/Time: 10/12/2023 05:00 SASTAFFECTED NODES: Grabouw, GreenPoint, Gugulethu and Kensington
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- PlannedDecember 09, 2023 at 1:00 AMPlannedDecember 09, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Rondebosch, Kleinbrak and Knysna aggregation nodes.
Maintenance window:
Planned Start Date/Time: 09/12/2023 03:00 SAST
Planned End Date/Time: 09/12/2023 05:00 SASTAFFECTED NODES: Rondebosch, Kleinbrak and Knysna
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Nov 2023
- CompletedNovember 30, 2023 at 3:00 AMCompleted
- In progressNovember 30, 2023 at 1:00 AMIn progress
- PlannedNovember 30, 2023 at 1:00 AMPlannedNovember 30, 2023 at 1:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Athlone aggregation node.
Maintenance window:
Planned Start Date/Time: 30/11/2023 03:00 SAST
Planned End Date/Time: 30/11/2023 05:00 SASTAFFECTED NODES: Athlone
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- CompletedNovember 29, 2023 at 3:00 AMCompleted
- In progressNovember 29, 2023 at 2:00 AMIn progress
- PlannedNovember 29, 2023 at 2:00 AMPlannedNovember 29, 2023 at 2:00 AM
Dear ISP Partner,
Octotel Engineers will be performing pro-active hardware maintenance at the Sedgefield aggregation node.
Maintenance window:
Planned Start Date/Time: 29/11/2023 04:00 SAST
Planned End Date/Time: 29/11/2023 05:00 SASTAFFECTED NODES: Sedgefield
Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- ResolvedResolved
Dear ISP Partner,
We are observing services at the Cape Gate aggregation node have returned to normal.
We anticipate no further issues affecting performance.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedUpdate
Dear ISP Partner,
Teams are still attending to the issue.
Customers may experience degraded performance as the team works to resolve.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedIdentified
Dear ISP Partner,
We are experiencing an issue on the primary path at the Cape Gate aggregation node.
Customers may experience slower connectivity while our teams are attending to the issue.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- ResolvedResolved
Dear ISP Partner,
We are observing services for *Ruyterwacht aggregation have restored and are testing stable.
We anticipate no further service disruptions.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedUpdate
Dear ISP Partner,
We are observing services for Ruyterwacht aggregation node have restored at the moment.
Technicians are still attending on site.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedUpdate
Dear ISP Partner,
Octotel Technicians are working on splicing the link currently.
ETR ±1 hour
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedUpdate
Dear ISP Partner,
Technicians are at site preparing to begin work. No ETR is available as yet.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- IdentifiedIdentified
Dear ISP Partner,
Octotel Technicians have identified a fibre break and are en route to the site of the break.
No ETR is available as yet.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- InvestigatingInvestigating
Dear ISP Partner,
We are observing an issue affecting services at the Ruyterwacht aggregation node.
Engineers are currently investigating.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
- ResolvedResolved
- MonitoringMonitoring
- IdentifiedIdentified
- InvestigatingInvestigating
Dear ISP Partner,
We are observing an issue affecting services at the Stillbaai aggregation node.
Engineers are currently investigating.
Kindly await further updates.
Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Oct 2023
No notices reported this month