Octotel Services - Notice history

All systems operational

Operational

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Southern Suburbs - Operational

Northern Suburbs - Operational

Atlantic Seaboard - Operational

West Coast - Operational

Cape Winelands - Operational

Helderberg - Operational

Overberg - Operational

Garden Route - Operational

Gauteng - Operational

ISP Portal - Operational

Octotel website - https://www.octotel.co.za/ - Operational

Octotel Telephony System - Operational

Notice history

Aug 2026

Octotel Network Notice | Conformance Route Maintenance | Rondebosch Node | 6 August 2026
Scheduled for August 05, 2026 at 10:00 PM – 10:00 PMUTC
  • Planned
    July 31, 2026 at 12:33 PMUTC
    Planned
    July 31, 2026 at 12:33 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 06/08/2026 00:00 AM SAST

    Planned End Date/Time: 06/08/2026 05:00 AM SAST

    Affected areas: Claremont, Newlands, Rondebosch

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Plettenberg Bay Node | 6 August 2026
Scheduled for August 05, 2026 at 10:00 PM – 10:00 PMUTC
  • Planned
    July 31, 2026 at 12:38 PMUTC
    Planned
    July 31, 2026 at 12:38 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Plettenberg Bay Node.

    Please see maintenance information below:

    Planned Start Date/Time: 06/08/2026 00:00 AM SAST

    Planned End Date/Time: 06/08/2026 05:00 AM SAST

    Affected areas: River Club, Robberg Ridge, Lower Robberg, Longships

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Rondebosch Node | 4 August 2026
Scheduled for August 03, 2026 at 10:00 PM – 10:00 PMUTC
  • Planned
    July 31, 2026 at 12:30 PMUTC
    Planned
    July 31, 2026 at 12:30 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 04/08/2026 00:00 AM SAST

    Planned End Date/Time: 04/08/2026 05:00 AM SAST

    Affected areas: Rondebosch East, Upper Newlands

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer

Jul 2026

Octotel Network Notice | Service Disruption Update: Rondebosch | 31 July 2026
  • Resolved
    UTC
    Resolved

    Dear ISP Partner.

    Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection. 

    Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

  • Update
    UTC
    Update

    Dear ISP Partner.

    Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

    ETR for complete restoration: ± 2 Hours

    Further updates to follow as our team makes progress.

    Regards.
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

  • Identified
    UTC
    Identified

    Dear ISP Partner.

    Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

  • Investigating
    UTC
    Investigating

    Dear ISP Partner,

    We are observing an issue affecting certain customers in the Rondebosch, Wynberg area.

    Affected road/s are listed below:

    • Broad Road

    Technicians are en route to site.

    Kindly await further updates.

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

Octotel Network Notice | Conformance Route Maintenance | Wellington Node | 30 July 2026
  • Completed
    July 30, 2026 at 3:00 AMUTC
    Completed
    July 30, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 29, 2026 at 10:00 PMUTC
    In progress
    July 29, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 24, 2026 at 12:12 PMUTC
    Planned
    July 24, 2026 at 12:12 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Wellington Node.

    Please see maintenance information below:

    Planned Start Date/Time: 30/07/2026 00:00 AM SAST

    Planned End Date/Time: 30/07/2026 05:00 AM SAST

    Affected areas:
    Amstelhof

    Groenheuwel

    Klein Nederburg

    Langvlei

    Mbekweni

    Mountain Ridge Estate

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Route Maintenance | Strand Node | 30 July 2026
  • Completed
    July 30, 2026 at 3:00 AMUTC
    Completed
    July 30, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 29, 2026 at 10:00 PMUTC
    In progress
    July 29, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 24, 2026 at 12:16 PMUTC
    Planned
    July 24, 2026 at 12:16 PMUTC

    Dear ISP Partner,



    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Strand Node.

    Please see maintenance information below:

    Planned Start Date/Time: 30/07/2026 00:00 AM SAST

    Planned End Date/Time: 30/07/2026 05:00 AM SAST

    Affected areas :
    Audas Estate

    Heldervue / Lionviham

    Roundhay

    Somerset West CBD

    Somerset West Industrial


    Affected Roads:
    Adshade Street

    Altena Road

    Beach Road

    Caledon Street

    Church Street

    Clarendon Rd

    Crompton Street

    Delson Circle

    Drama Street

    Duncan Street

    Fabriek Street

    Fagan Street

    Fijnbos Close

    Georgian Crescent

    Industria Street

    Julian Way

    Langenegger Street

    Lourens Street

    Main Road

    Michau Street

    Mills Street

    Mynhardt Street

    Newton Road

    Newton Street

    Oosterlig Street

    Pickle Street

    Primrose Street

    Rankine Street

    Riverside Road

    Stuart Close

    Tulip Close

    Van Zyl Street

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | George Node | 28 July 2026
  • Completed
    July 28, 2026 at 3:00 AMUTC
    Completed
    July 28, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 27, 2026 at 10:00 PMUTC
    In progress
    July 27, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 17, 2026 at 1:44 PMUTC
    Planned
    July 17, 2026 at 1:44 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the George Node.

    Please see maintenance information below:

    Planned Start Date/Time: 28/07/2026 00:00 AM SAST

    Planned End Date/Time: 28/07/2026 05:00 AM SAST

    Affected areas:
    Blanco

    Borcherds

    Conville

    Glenwood

    Heather Park

    Lawaaikamp

    Pacaltsdorp

    Rosemoor

    Thembalethu

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Rondebosch Node | 28 July 2026
  • Completed
    July 28, 2026 at 3:00 AMUTC
    Completed
    July 28, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 27, 2026 at 10:00 PMUTC
    In progress
    July 27, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 24, 2026 at 12:06 PMUTC
    Planned
    July 24, 2026 at 12:06 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 28/07/2026 00:00 AM SAST

    Planned End Date/Time: 28/07/2026 05:00 AM SAST

    Affected areas: Rondebosch East, Upper Newlands

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us via email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer

Jun 2026

Octotel Network Notice | Route Maintenance | Sea Point Node | 30 June 2026
  • Completed
    June 30, 2026 at 2:00 AMUTC
    Completed
    June 30, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • In progress
    June 30, 2026 at 2:00 AMUTC
    In progress
    June 30, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2026 at 11:19 AMUTC
    Planned
    June 26, 2026 at 11:19 AMUTC

    Dear ISP Partner,



    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Sea Point Node.

    Please see maintenance information below:

    Planned Start Date/Time: 30/06/2026 04:00 AM SAST

    Planned End Date/Time: 30/06/2026 06:00 AM SAST

    Affected areas : Sea Point, Moullie Point, Fresnaye

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Scheduled Hardware Maintenance : Strand | 30 June 2026
  • Completed
    June 29, 2026 at 10:01 PMUTC
    Completed
    June 29, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Update
    June 29, 2026 at 10:01 PMUTC
    Update
    June 29, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Update
    June 29, 2026 at 10:01 PMUTC
    Update
    June 29, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • In progress
    June 29, 2026 at 10:01 PMUTC
    In progress
    June 29, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2026 at 11:12 AMUTC
    Planned
    June 26, 2026 at 11:12 AMUTC

    Dear ISP Partner,

    Octotel technicians will be performing routine pro-active hardware maintenance on the Strand Aggregation node.

    Maintenance window:
    Planned Start Date/Time: 30/06/2026 00:01 SAST
    Planned End Date/Time: 30/06/2026 05:00 SAST

    AFFECTED NODE: Strand

    Impact:
    Certain customers may experience intermittent to no connectivity for the duration of the maintenance window

    If you have any queries regarding this maintenance please reach out to us on email at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Rondebosch Node | 30 June 2026
  • Completed
    June 29, 2026 at 10:00 PMUTC
    Completed
    June 29, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Update
    June 29, 2026 at 10:00 PMUTC
    Update
    June 29, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • In progress
    June 29, 2026 at 10:00 PMUTC
    In progress
    June 29, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2026 at 11:04 AMUTC
    Planned
    June 26, 2026 at 11:04 AMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled conformance maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 30/06/2026 00:00 AM SAST

    Planned End Date/Time: 30/06/2026 05:00 AM SAST

    Affected areas: Claremont, Harfield, Kenilworth, Newlands, Rondebosch, Wynberg

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Rondebosch Node | 25 June 2026
  • Completed
    June 25, 2026 at 3:00 AMUTC
    Completed
    June 25, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 24, 2026 at 10:00 PMUTC
    In progress
    June 24, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 19, 2026 at 12:03 PMUTC
    Planned
    June 19, 2026 at 12:03 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Rondebosch Node.

    Please see maintenance information below:

    Planned Start Date/Time: 25/06/2026 00:00 AM SAST

    Planned End Date/Time: 25/06/2026 05:00 AM SAST

    Affected areas:

    Claremont

    Harfield

    Kenilworth

    Newlands

    Rondebosch

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer
Octotel Network Notice | Conformance Route Maintenance | Strand Node | 25 June 2026
  • Completed
    June 25, 2026 at 3:00 AMUTC
    Completed
    June 25, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 24, 2026 at 10:00 PMUTC
    In progress
    June 24, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 19, 2026 at 12:10 PMUTC
    Planned
    June 19, 2026 at 12:10 PMUTC

    Dear ISP Partner

    Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Strand Node.

    Please see maintenance information below:

    Planned Start Date/Time: 25/06/2026 00:00 AM SAST

    Planned End Date/Time: 25/06/2026 05:00 AM SAST

    Affected areas:
    Croydon

    Kelderhof

    Lwandle

    Rustof


    Affected Roads:
    4Th Street

    Andries Pretorius Street

    Baartman Street

    Bloemfontein Road

    Brighton Road

    Cannon Road

    Cannon Street

    Colonial Avenue

    Corner Of Andries Pretorius

    Coronation Ave

    Coronation Avenue

    Cromwell Road

    De Waterbosch Avenue

    Eastburne Road

    Faure Street

    Forest Road

    Freesia Ave

    Gay Street

    Hastings Road

    Johannesburg Street

    Kaya Street

    King Edward Road

    Leeds Road

    Liverpool Road

    Livingstone Road

    London Street

    Macauley Road

    Manchester Road

    Old Main Road

    Old Sir Lowry'S Pass Road

    Pretoria Street

    Pulteney Road

    Rhodes Avenue

    Royal Avenue

    Royal Road

    Saartjie Baartman Street

    Shakespeare Road

    Shelley Road

    Shelley Street

    Stanley Road

    Station Street

    Victoria Circle

    Wordsworth Road

    York Road

    Scope of work:

    The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

    If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

    Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

    If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

    Regards,
    Octotel NOC
    Octotel: Open Access Fibre Networks
    www.octotel.co.za | support@octotel.co.za

    Octotel-Footer

Jun 2026 to Aug 2026

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