Octotel Services - Notice history

Dear ISP Partner,

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Due to further damages found, the etr has been extended by another hour.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 3 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing services for George Node have restored and are testing stable.

We anticipate no further service disruptions.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

We are observing services have return to regular operation.

Engineers are monitoring for stability

Kindly await further updates

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Technicians are en route to site to investigate further.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those remaining affected customers.

Further updates to follow as our teams makes progress

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have restored connectivity to most of the affected customers. Teams have deferred the restoration of the remaining customers to tomorrow morning due to safety concerns onsite.

Further updates to follow in the morning as our team make progress. 

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Due to complications onsite, etr has been extended. ETR for complete restoration: ±4 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: ±4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 6 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

We are observing an issue affecting certain customers in the Cape Gate area.

Affected roads are listed below:

• Alice Street

• Beatrix Street

• Bonzai Close

• Brass Street

• Carel Marincowits Street

• Castle Close

• Central Avenue

• Chrome Street

• Church Street

• Da Gama Street

• Denne Street

• Eighth Avenue

• Eleventh Avenue

• Essenhout Crescent

• Faymo Close

• Faymo Street

• Ferndale Street

• Ferrous Street

• Fifth Avenue

• First Avenue

• Fourth Avenue

• Fourie Street

• Geelbos Close

• Gemini Street

• Goud Crescent

• Harbot Crescent

• Industria Street

• Industrial Road

• Jeanette Street

• Kerk Street

• Kleinbegin St

• Koper Street

• Lang Street

• Lincoln Street

• Long Street

• Lood Street

• Market Road

• Ninth Avenue

• Nikkel Street

• North Avenue

• Oastergrens Road

• Old Paarl Road

• Omega Crescent

• Orion Road

• Perth Road

• Petersen Street

• Pine Wood Crescent

• Pisces Crescent

• Plantation Street

• Plein Street

• Recreation Road

• Rugby Park Crescent

• School Street

• Sending Street

• Seventh Avenue

• Silver Street

• Sixth Avenue

• Skakel Street

• Staal Street

• Stasie Street

• Station Road

• Station Street

• Summer Close

• Taurus Road

• Tee Jay Close

• Tee Jay Road

• Tenth Avenue

• Third Avenue

• Tyne Place

• Tyne Road

• Van Der Bijl St

• Van Der Bijl Street

• Van Der Ross Rd

• Van Riebeeck Street

• Verster Street

• Viben Avenue

• Voortrekker Road

• Vredenhof Crescent

• Wessel Geldenhuys Street

• William Dabbs Street

Technicians are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel is experiencing a fibre break on our network affecting certain customers in Strand area located in the following roads:

Alice Street

Beatrix Street

Bonzai Close

Brass Street

Carel Marincowits Street

Castle Close

Central Avenue

Chrome Street

Church Street

Da Gama Street

Denne Street

Eighth Avenue

Eleventh Avenue

Essenhout Crescent

Faymo Close

Faymo Street

Ferndale Street

Ferrous Street

Fifth Avenue

First Avenue

Fourth Avenue

Fourie Street

Geelbos Close

Gemini Street

Goud Crescent

Harbot Crescent

Industria Street

Industrial Road

Jeanette Street

Kerk Street

Kleinbegin St

Koper Street

Lang Street

Lincoln Street

Long Street

Lood Street

Market Road

Ninth Avenue

Nikkel Street

North Avenue

Oastergrens Road

Old Paarl Road

Omega Crescent

Orion Road

Perth Road

Petersen Street

Pine Wood Crescent

Pisces Crescent

Plantation Street

Plein Street

Recreation Road

Rugby Park Crescent

School Street

Sending Street

Seventh Avenue

Silver Street

Sixth Avenue

Skakel Street

Staal Street

Stasie Street

Station Road

Station Street

Summer Close

Taurus Road

Tee Jay Close

Tee Jay Road

Tenth Avenue

Third Avenue

Tyne Place

Tyne Road

Van Der Bijl St

Van Der Bijl Street

Van Der Ross Rd

Van Riebeeck Street

Verster Street

Viben Avenue

Voortrekker Road

Vredenhof Crescent

Wessel Geldenhuys Street

William Dabbs Street

Engineers are currently investigating.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: ±1 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-1 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800*

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 5 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, we'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800*

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel is experiencing a fibre break on our network affecting certain customers in Knysna area located in the following roads:

Daffodil Avenue

VIGILANCE DRIVE

Jonker St

Noble St

Boswerker St

Progress Rd

Fechter St

Hibiscus Street

EASTFORD STREET

Soria Street

CASINO STREET

Vigilance Dr

Phantom Pass Rd

Uil St

Gladstone St

Dikkop St

Bokmakierie St

Curlew St

Swift Street

Plover Road

Meeu St

Sandpiper St

Belvidere Street

Formosa Street

Eastford Street

Crest Street

HERONS WAY

REINECKE STREET

Witels St

ASSEGAAI ROAD

Begonia Dr

Patrys St

Parade St

Herons Way

Boekenhout Ave

FALCON STREET

Harker Street

Dahlia Ave

Stompneus Street

Sunridge Street

Seeperdtjie Street

Swarthout Street

Lamini Cir

Caravan St

Geelhout St

Meersig Street

Fontein St

Elephant Street

Hadeda St

Waenhout Ave

Meubel St

Old Cape Rd

FREESIA AVENUE

Alamein St

Protea Street

Shamrock Street

Ralph Stander Street

Enrico Campher Street

Reenboog Street

Chris Nissen St

Park St

Heatherdale Street

Stanford St

Stroebel Street

Cawood Avenue,

Botha Street

Frederick Street

Wing Street

Agter Street

Jonathan St

PIRAMIDE STREET,

Calander Street

Davidson Street

Alexander Street

Galjoenhoek St

Oesterhoek Street

Allan Kock street

CHARLIE LEVACK STREET

Harker Street

HAMILTON STREET

Somerset Street

Van Der Stel Rd

Engineers are currently investigating.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing services for Eden District have restored and are testing stable.

We anticipate no further service disruptions.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za