Octotel Services - Notice history

Dear ISP Partner,

We are observing services have restored and have been testing stable for an extended period.

We anticipate no further service disruptions

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

We are observing services have restored

Engineers are monitoring for stability

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotels Partner Provider technicians have identified a potential cable break, technicians are currently working on restoring services.

No ETR is available as yet.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotels Partner Provider technicians are currently on site investigating the fault.

No ETR is available as yet.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Investigations by Octotel's partner provider engineers are still in progress.

No ETR is available as yet.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Due to further damages found, the etr has been extended by another hour.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 3 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing services for George Node have restored and are testing stable.

We anticipate no further service disruptions.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

We are observing services have return to regular operation.

Engineers are monitoring for stability

Kindly await further updates

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Technicians are en route to site to investigate further.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP,

Octotel engineers have commenced with the fibre repairs to restore connectivity to those remaining affected customers.

Further updates to follow as our teams makes progress

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have restored connectivity to most of the affected customers. Teams have deferred the restoration of the remaining customers to tomorrow morning due to safety concerns onsite.

Further updates to follow in the morning as our team make progress. 

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Due to complications onsite, etr has been extended. ETR for complete restoration: ±4 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: ±4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 6 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

We are observing an issue affecting certain customers in the Cape Gate area.

Affected roads are listed below:

• Alice Street

• Beatrix Street

• Bonzai Close

• Brass Street

• Carel Marincowits Street

• Castle Close

• Central Avenue

• Chrome Street

• Church Street

• Da Gama Street

• Denne Street

• Eighth Avenue

• Eleventh Avenue

• Essenhout Crescent

• Faymo Close

• Faymo Street

• Ferndale Street

• Ferrous Street

• Fifth Avenue

• First Avenue

• Fourth Avenue

• Fourie Street

• Geelbos Close

• Gemini Street

• Goud Crescent

• Harbot Crescent

• Industria Street

• Industrial Road

• Jeanette Street

• Kerk Street

• Kleinbegin St

• Koper Street

• Lang Street

• Lincoln Street

• Long Street

• Lood Street

• Market Road

• Ninth Avenue

• Nikkel Street

• North Avenue

• Oastergrens Road

• Old Paarl Road

• Omega Crescent

• Orion Road

• Perth Road

• Petersen Street

• Pine Wood Crescent

• Pisces Crescent

• Plantation Street

• Plein Street

• Recreation Road

• Rugby Park Crescent

• School Street

• Sending Street

• Seventh Avenue

• Silver Street

• Sixth Avenue

• Skakel Street

• Staal Street

• Stasie Street

• Station Road

• Station Street

• Summer Close

• Taurus Road

• Tee Jay Close

• Tee Jay Road

• Tenth Avenue

• Third Avenue

• Tyne Place

• Tyne Road

• Van Der Bijl St

• Van Der Bijl Street

• Van Der Ross Rd

• Van Riebeeck Street

• Verster Street

• Viben Avenue

• Voortrekker Road

• Vredenhof Crescent

• Wessel Geldenhuys Street

• William Dabbs Street

Technicians are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel is experiencing a fibre break on our network affecting certain customers in Strand area located in the following roads:

Alice Street

Beatrix Street

Bonzai Close

Brass Street

Carel Marincowits Street

Castle Close

Central Avenue

Chrome Street

Church Street

Da Gama Street

Denne Street

Eighth Avenue

Eleventh Avenue

Essenhout Crescent

Faymo Close

Faymo Street

Ferndale Street

Ferrous Street

Fifth Avenue

First Avenue

Fourth Avenue

Fourie Street

Geelbos Close

Gemini Street

Goud Crescent

Harbot Crescent

Industria Street

Industrial Road

Jeanette Street

Kerk Street

Kleinbegin St

Koper Street

Lang Street

Lincoln Street

Long Street

Lood Street

Market Road

Ninth Avenue

Nikkel Street

North Avenue

Oastergrens Road

Old Paarl Road

Omega Crescent

Orion Road

Perth Road

Petersen Street

Pine Wood Crescent

Pisces Crescent

Plantation Street

Plein Street

Recreation Road

Rugby Park Crescent

School Street

Sending Street

Seventh Avenue

Silver Street

Sixth Avenue

Skakel Street

Staal Street

Stasie Street

Station Road

Station Street

Summer Close

Taurus Road

Tee Jay Close

Tee Jay Road

Tenth Avenue

Third Avenue

Tyne Place

Tyne Road

Van Der Bijl St

Van Der Bijl Street

Van Der Ross Rd

Van Riebeeck Street

Verster Street

Viben Avenue

Voortrekker Road

Vredenhof Crescent

Wessel Geldenhuys Street

William Dabbs Street

Engineers are currently investigating.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner.

Octotel engineers have completed the fibre repairs works. Please have those customers still offline reboot their ONT and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciates your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: ±1 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-1 hour

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-3 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800*

Dear ISP Partner.

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 5 hrs

Further updates to follow as our team makes progress.

Kind Regards

Octotel Noc

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, we'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800*

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel is experiencing a fibre break on our network affecting certain customers in Knysna area located in the following roads:

Daffodil Avenue

VIGILANCE DRIVE

Jonker St

Noble St

Boswerker St

Progress Rd

Fechter St

Hibiscus Street

EASTFORD STREET

Soria Street

CASINO STREET

Vigilance Dr

Phantom Pass Rd

Uil St

Gladstone St

Dikkop St

Bokmakierie St

Curlew St

Swift Street

Plover Road

Meeu St

Sandpiper St

Belvidere Street

Formosa Street

Eastford Street

Crest Street

HERONS WAY

REINECKE STREET

Witels St

ASSEGAAI ROAD

Begonia Dr

Patrys St

Parade St

Herons Way

Boekenhout Ave

FALCON STREET

Harker Street

Dahlia Ave

Stompneus Street

Sunridge Street

Seeperdtjie Street

Swarthout Street

Lamini Cir

Caravan St

Geelhout St

Meersig Street

Fontein St

Elephant Street

Hadeda St

Waenhout Ave

Meubel St

Old Cape Rd

FREESIA AVENUE

Alamein St

Protea Street

Shamrock Street

Ralph Stander Street

Enrico Campher Street

Reenboog Street

Chris Nissen St

Park St

Heatherdale Street

Stanford St

Stroebel Street

Cawood Avenue,

Botha Street

Frederick Street

Wing Street

Agter Street

Jonathan St

PIRAMIDE STREET,

Calander Street

Davidson Street

Alexander Street

Galjoenhoek St

Oesterhoek Street

Allan Kock street

CHARLIE LEVACK STREET

Harker Street

HAMILTON STREET

Somerset Street

Van Der Stel Rd

Engineers are currently investigating.

Kindly await further updates

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing services for Eden District have restored and are testing stable.

We anticipate no further service disruptions.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | support@octotel.co.za

Dear ISP Partner,

Octotel engineers have completed the fibre repair works. Please have those customers still offline reboot their ont and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete full Restoration is ± 1hour

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete full Restoration is ± 1hour

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete full Restoration is ± 2 hours.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete full Restoration is ± 3 hours.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have commenced with the repairs to restore connectivity to those affected customers.

ETR for complete full Restoration is ± 4 hours.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure.

Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing an issue affecting certain customers in the Ruyterwacht, Andriaanse and Clarkes area.

Affected roads are listed below:

• 35th Street

• 40th Avenue

• Adriaanse Avenue

• Alard Road

• Alma Road

• Baris Way

• Barlinka Place

• Bluegum Road

• Clarke Avenue

• Clarke’s Place

• Dale Close

• Dale Road

• Devi Road

• Echo Road

• Flack Road

• Glen Road

• Greenwood Street

• Hermitage Street

• Holloway Road

• Howe Close

• Jan Smuts Road

• Justin Road

• Kerner Road

• Liederman Road

• Mark Street

• Meadow Close

• Melton Road

• Mozart Way

• Nathan Place

• Oakdale Road

• Old Stellenbosch Road

• Park Close

• Richard Allen Street

• Saint Bedes Way

• Saint Clair Road

• Saint Dominic Street

• Strauss Close

• Straus Close

• St Clair Road

• St Dominic Street

• Thomas Road

• Weldra Road

Technicians are currently investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800.

Dear ISP Partner,

Octotel engineers have completed the fibre repair works. Please have those customers still offline reboot their ont and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

Certain customer connections have been restored.

ETR for complete restoration: ± 1 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

Certain customer connections have been restored.

ETR for complete restoration: ± 2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

Certain customer connections have been restored.

ETR for complete restoration: ± 4 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete full Restoration is ± 6 hours.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed,

We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing an issue affecting certain customers in the Strand , Lwandle area.

Affected roads are listed below:

9th Street

10th Street

11th Street

12th Street

12th Avenue

Broadlands Road

Chilwan Crescent

Clarkson Street

Eleventh Street

Kaya Street

Khanyiso Road

Krele Road

Krele Street

Kulungile Street

Kuth Street

Kuthu Road

Kwezi Street

Linda Street

Malunga Road

Malunga Street

Masakhane Road

Mbambiso Street

Mbandezelo Road

Mbekweni Street

Ngoxolo Street

Nobuhle Way

Nobuhle Street

Nomampondo Road

Nomampondo Street

Nonqubela Street

Noxolo Street

Osmond Street

Phaliso Road

Phaliso Street

Prima Drive

Racaza Road

Rala Rala Road

Smanga Piet Hekana

Thukumbela Road

Vulindlela Street

Vukayi Street

Technicians are currently investigating.

Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have completed the fibre repair works. Please have those customers still offline reboot their ONT's and routers and retest the connection.

Octotel sincerely apologises for any inconvenience caused and appreciate your patience during the repair process.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

ETR for complete restoration: +-2 hours

Further updates to follow as our team makes progress.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those remaining affected customers.

ETR for complete restoration: +-4 Hours

Further updates to follow as our team makes progress.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Further updates to follow.

Kind Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

We are observing an issue affecting certain customers in the George area.

Affected roads are listed below:

Tabata Street

35th Street

23rd Street

24th Street

20th Street

21st Street

26th Street

22nd Street

Bob Street

Mfayana Street

Ngwemesha St

Johannes St

Petrus Street

Spetose Street

Piterson Street

34th Street

36th Street

17th Street

19th Street

Sampies St

Dick Street

18th Street

Nelson Mandela Blvd,

14th Street

13th Street

16th Street,

Liwani Street

33rd Street

Bomvana St

Magqazana St

Magqazama Street

Nkohla St

Khululeka Street

12th Street

Mngoma Street

Gongo St

Qhawa St

Krogh Street,

37th Street

38th Street

32nd Street

29th Street

31st Street

Gqeba Street

Mbewu Street

Mtana Close

Technicians are currently investigating.
Kindly await further updates.

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800