Octotel Services - Notice history

Dear ISP Partner,

Please be advised that Octotel Engineers will perform maintenance on our core devices.

Maintenance window:
Planned Start Date/Time: 28/08/2025 03:00 SAST
Planned End Date/Time: 28/08/2025 05:00 SAST

Impact:
Certain customers can expect intermittent to no connectivity for up to 15 minutes during the maintenance window. Engineers are on standby should any issues arise from this maintenance.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing scheduled hardware maintenance at East CBD node.

Maintenance window:

Planned Start Date/Time: 28/08/2025 00:00 SAST

Planned End Date/Time: 28/08/2025 05:00 SAST

Affected Areas:

Cape Town City Centre

District Six

Foreshore

Gardens

Salt River

University Estate

Walmer Estate

Woodstock

Zonnebloem

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing routine maintenance to upgrade ONT software on the Sedgefield, Mutual-Heights, Grabouw, Fisantekraal, Stilbaai aggregations nodes.

Maintenance window:
Planned Start Date/Time: 28/08/2025 00:00 SAST
Planned End Date/Time: 28/08/2025 03:00 SAST

AFFECTED NODES:

• Sedgefield

• Mutual-Heights

• Grabouw

• Fisantekraal

• Stilbaai

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing routine maintenance to upgrade ONT software on the Kleinbrak, Northridge, Eagle Canyon, Bredasdorp, Melkbos aggregations nodes.

Maintenance window:
Planned Start Date/Time: 21/08/2025 00:00 SAST
Planned End Date/Time: 21/08/2025 03:00 SAST

AFFECTED NODES:

• Kleinbrak

• Northridge

• Eagle Canyon

• Bredasdorp

• Melkbos

Impact:
Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing backhaul maintenance affecting customers on the following nodes: Sea Point, Greenpoint, Vredehoek, Ruyterwacht, Blouberg, Melkbos, Kensington, East CBD, Bree.

Maintenance window:
Planned Start Date/Time: 31/07/2025 03:00 SAST
Planned End Date/Time: 31/07/2025 05:00 SAST

AFFECTED NODES:

• Sea Point

• Greenpoint

• Vredehoek

• Ruyterwacht

• Blouberg

• Melkbos

• Kensington

• East CBD

• Bree

Impact:
Customers can expect up to 15 minutes of downtime on each node during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Mutual Heights Node.

Please see maintenance information below:

Planned Start Date/Time: 30/07/2025 00:00 PM SAST

Planned End Date/Time: 30/07/2025 05:00 AM SAST

Affected areas : Cape Town City Centre, District Six, Foreshore, Gardens, Salt River, University Estate, Walmer Estate, Woodstock, Zonnebloem

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

Affected roads are listed below:
Adderley Street

Avenue Road

Blinde Street

Bloem Street

Bree Street

Brickfield Road

Bromwell Street

Buiten Street

Buitengracht Street

Buitenkant Street

Buitensingel Street

Burg Street

Caledon Street

Castle Street

Church Street

Clarence Street

Constitution Street

Coronation Road

Corporation Street

Darling Street

Dorp Street

Eden Road

Hares Avenue

Harrington Street

Listowel Road

Long Street

Longmarket Street

Loop Street

New Church

Newmarket Street

Oakwood Woodmount

Orphan Street

Osborne Street

Parliament Street

Plein Street

Queens Park

Regent Road

Roodebloem Road

Salisbury Street

Selkirk Street

Shortmarket Street

Sir Lowry

Spin Street

The Avenue

Victoria Road

Victoria Walk

Vine Road

Vogelgezang Street

Wale Street

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing scheduled hardware maintenance at Blouberg, Kensinton and Melkbos Aggregation nodes.

Maintenance window:
Planned Start Date/Time: 29/07/2025 04:00 SAST
Planned End Date/Time: 29/07/2025 05:00 SAST

AFFECTED NODES:

• Blouberg

• Kensington

• Melkbos

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's partner provider will be performing routine maintenance on the Bredasdorp, Struisbaai Aggregation Node.

Maintenance window:
Planned Start Date/Time: 26/07/2025 08:00 SAST
Planned End Date/Time: 26/07/2025 14:00 SAST

AFFECTED NODES: Bredasdorp, Struisbaai

Our partner provider will be performing scheduled maintenance on this backhaul service.

Impact:

Customers may experience intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel engineers will be conducting hardware maintenance on the Sea Point Node.

Maintenance window:
Planned Start Date/Time: 26/06/2025 04:00 SAST
Planned End Date/Time: 26/06/2025 05:00 SAST

AFFECTED NODES: Sea Point 

Impact: Customers can expect intermittent to no connectivity during the maintenance window.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the Eagle Canyon Node

Please see maintenance information below:

Planned Start Date/Time: 25/06/2025 00:00 AM SAST

Planned End Date/Time: 25/06/2025 05:00 AM SAST

Affected areas : Honeydew, Randburg, Roodepoort

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

Affected roads are listed below:

Augusta Blvd

Bay Hill Avenue

Bellucia

Birkdale Crescent

Blueberry Street

Canyon Golf Estate

Canyon View

Canyon Villas Eagle

Colonial Dr

Cypress and Bayhill

Doral Pl

Eagle Canyon Boulevard

Eagle Creek Drive

Eagle Trace Landing

Fair View Lane

Fairfield Ln

Forrest Oaks Ave

Hill Crescent

Kasbah Canyon

Kasbah Ridge Eagle

Lake Nona Crescent

Monarch Ln

Muirfield Dr

Nicks Pl

Oakland Hill Cres

Pebble Beach Dr

Pebble Beach North

Pebble Beach South

Riveria Lane

Sawgrass Ln

Seve's Pl

Spyglass Blvd

Torrey Pines Avenue

Turnberry Crescent

Warwick Cres

Whispering Straights Rd

woods crescent

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800