Octotel Services - Notice history

Dear ISP Partner,

Octotel Engineers will be performing pro-active maintenance on our Core Network devices in Gauteng.

Maintenance window:
Planned Start Date/Time: 24/04/2025 03:00 SAST
Planned End Date/Time: 24/04/2025 05:00 SAST

AFFECTED NODES: Eagle Canyon

Impact:

Certain customers can expect intermittent to no connectivity during the duration of the maintenance.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's partner provider will be performing routine maintenance on the Bredasdorp, Struisbaai Aggregation Node.

Maintenance window:
Planned Start Date/Time: 20/04/2025 14:00 SAST
Planned End Date/Time: 20/04/2025 20:00 SAST

AFFECTED NODES: Bredasdorp, Struisbaai

Our partner provider will be performing scheduled maintenance on this backhaul service.

Impact:

Customers may experience intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Cape Gate - Fisantekraal Node.

Please see maintenance information below:

Planned Start Date/Time: 15/04/2025 09:00 AM SAST

Planned End Date/Time: 15/04/2025 16:00 PM SAST

Affected areas: Fisantekraal

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

Affected roads are listed below:

Sewende Avenue

Shiraz Abrahams Street

Stinkwood Str

Pastorale Avenue Building

Stillewater Street

Arum Lily Street

Pastorale Avenue

Swisshoek Crescent

Oostenberg Street

Stillewater Str

Evolution Cres

Arum Lili St

Kokerboom Str

Crassula Str

Safron Str

Umdiliya Str

Peter Mokaba Rd

Langverwacht Rd

Goedverwacht Str

Derrick Cloete Str

Yolan Du Preez Str

Leucadendron Str

Steve Tshwete Str

Fondokop Str

Albert Luthuli Rd

Ruth First Rd

Stasie Way

Lucas Str

Sierra Str

Ysterhout Str

Umnga Str

Rhus Str

Kiaat Str

Beech Str

Tambo Str

Moses Mabhida Str

Kerk Str

Goudstad Str

Spekboom Str

Umhlabelo Str

Ironwood Str

Uthuthu Str

Grant Str

Pastorale Ave

Arum Lily Str

Aspen Str

Conifer Str

Kameeldoring Str

Milkwood Str

Kokerboom Str

Karee Str

Bougainvillea Str

Rooiels Str

Waboom Str

Ficus Str

Aristea Str

Liliy Str

Agapanthus Str

Clivia Str

Lucullus Rd

Gooseberry Str

Ipere Str

Iapilkoso Way

Lapilkoso Way

Banana Str

Sweet Pea Str

Primrose Str

Blushing Bridge Str

Heath Str

Nemesia Str

Amaryllis Str

Blombos Str

Saartjie Baartman Str

Dulah Omar Str

Tiny Ct Cl

High CT Way

Freedom Way

Shiraz Abrahams Str

Chris Hani Rd

Ebony Str

Darwin Str

Birch Str Str

Kruppelhout Str

Birch Str

Isatyaba Str

Umsedare Str

Mahogany Str

Olea St

Waterblommetjie Str

Kameeldoring Street

Renosterbos Rd

Bloekom Str

Milkwood Street

Strelitzia Str

Cypress Str

Watsonia Str

Kokerboom Street

Intongomane Str

Iris Str

Fennel Str

Rose Str

Aster Str

Parsley Str

Nerina Str

Pansy Str

Arum Str

Ivatala Str

Blushing Bride Str

Kumquat Str

Berry Str

Ipesika Str

Naartjie Str

litchi Str

Mango

Ipruni Str

Louquat Str

Canna Str

Clivia

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing pro-active maintenance impacting certain customers on the Sea Point aggregation node.

Maintenance window:
Planned Start Date/Time: 15/04/2025 05:00 SAST
Planned End Date/Time: 15/04/2025 06:00 SAST

AFFECTED NODES: Sea Point

Impact:

Certain customers can expect intermittent to no connectivity for up to 30 minutes during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's partner provider technicians will be performing scheduled maintenance at the Struisbaai access nodes.

Maintenance window:
Planned Start Date/Time: 27/03/2025 14:00 SAST
Planned End Date/Time: 27/03/2025 20:00 SAST

AFFECTED NODES: Struisbaai Access Node

Impact:

Customers may experience intermittent to no connectivity for periods for the duration of the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing routine software upgrades in order to improve network stability and resiliency.

Maintenance window:

Planned Start Date/Time: 27/03/2025 03:00 SAST

Planned End Date/Time: 27/03/2025 05:00 SAST

AFFECTED NODES:

• Greenpoint

• Mutual Heights

• Ruyterwacht

• Blouberg

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at

support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be performing routine software upgrades in order to improve network stability and resiliency.

Maintenance window:

Planned Start Date/Time: 27/03/2025 03:00 SAST

Planned End Date/Time: 27/03/2025 05:00 SAST

AFFECTED NODES:

• Eagle Canyon

Impact:

Customers can expect intermittent to no connectivity for brief periods during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at

support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Atlantis Node.

Please see maintenance information below:

Planned Start Date/Time: 27/03/2025 00:00 AM SAST

Planned End Date/Time: 27/03/2025 05:00 AM SAST

Affected areas : Saxonsea

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

Affected roads are listed below:

Monte Vista Crescent

February Road

Unity Drive

Murray Avenue

Strandloper Street

Flamink Street

Victoria Link Road

Folkstone Crescent

Corner Exeter Rd

Park Drive

Yarmouth Street

Diss 1.3 km

Turffontein Road

Aintree Street

Unity Dr

Dunn Rd

Fairthorne Rd

Fox Rd

Strandloper Str

Albatros Cres

Murray Ave

Swaan Rd

Pelikaan Str

De Beers Ave

Joyce Mzamo Str

Park Dr

Ascot Str

Newbury Rd

Woodhead Close

Exeter Rd

Plump Cl

Barkley Rd

Chester Cl

Saratoga Cres

Phoenix Park

Yarmouth Str

Hunt Pl

Polo Pl

Hurst Pl

Greyville Close

Carlisle Str

Aintree Str

Summerveld Str

Stockton Str

Ludlow Str

Riverton Rd

Klampenborg Rd

Monte Vista Cres

February Rd

Flamink Str

Victoria Link Rd

Folkstone Cres

Beaulah Rd

Epson Str

The Bay Rd

Carlisle Rd

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled maintenance on our infrastructure which will affect the Lakeside Node.

Please see maintenance information below:

Planned Start Date/Time: 27/03/2025 00:00 AM SAST

Planned End Date/Time: 27/03/2025 05:00 AM SAST

Affected areas : Capricorn

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection.

Affected roads are listed below:

Spurwing Circle

Oyster Bay

Osprey Crescent

Corncrake Close

Sandpiper Mews

Duiker Gate

Ocean Villas Crescent

in field back of buildings

Santiago Bay

Dune Crescent complex

Ocean Terrace

Osprey Cres

Corncrake Cl

Spurwing Cir

Ocean Villas Cres

Skorpios Cres

Sanderling Rd

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,

Octotel NOC

Octotel: Open Access Fibre Networks

www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel's partner provider will be performing emergency maintenance which may affect customers on the Bredasdorp Aggregation node.

Maintenance window:
Planned Start Date/Time: 27/02/2025 14:00 SAST
Planned End Date/Time: 27/02/2025 20:00 SAST

AFFECTED NODES: Bredasdorp

Impact:
Customers may experience intermittent to no connectivity during the maintenance window.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner,

Octotel Engineers will be conducting routine software upgrades on the Knysna Node.

Maintenance window:
Planned Start Date/Time: 27/02/2025 04:00 SAST
Planned End Date/Time: 27/02/2025 05:00 SAST

AFFECTED NODES:

• Knysna

Impact:
Customers can expect intermittent to no connectivity during the maintenance window.

If you have any queries regarding this maintenance, please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800

Dear ISP Partner

Octotel technicians will be conducting scheduled remedial maintenance on our infrastructure which will affect the Knysna Node

Please see maintenance information below:

Planned Start Date/Time: 25/02/2025 00:00 AM SAST

Planned End Date/Time: 25/02/2025 05:00 AM SAST

Affected areas : Hornlee

Scope of work:

The maintenance is to ensure optimal connectivity in the area and to ensure all customers connections are within spec to guarantee a stable connection

Affected roads are listed below:

Sun valley street

Stinkeood crescent

Milkwood drive

Bookenhout avenue

Salie avenue

Old Toll Road

Salie avenue

Witels street

Assegaai Road

Plover Road

Bokmakierie street

Herons way

Sandpiper street

Uil street

Meeu street

Patrys street

Vigilant street

Noble street

Waenhout street

Boswerker street

Fechter street

Industria street

Reinecke street

Belvidere street

Formosa street

Soria street

Casino street

Eastford street

Parade street

Crest street

Daffodil street

Begonia street

Dahlia street

Hibiscus street

Kamdebo

Candlewood Close

Lagoon View MDU

Progress street

Knysna Hotel

Milkwood MDU

Stroebel street

Heatherdale street

Chris Nissan street

Enrico street

Ralph street

Stander street

Stanford street

Park street

Protea street

Cadwood avenue

Alamein street

Shamrock street

Sunridge street

Saint Theresa street

Wing street

Fontein street

Charlie Levack street

Kaninie street

Hamilton street

Harker street

Davidson street

Swarthout street

Seeperdjie street

Lamini circle

Caravan street

Rose street

Calander street

Francis Dixon street

Piramide street

Meersig street

Geelhout Road

Alexander street

Hall street

Skool street

Spies street

Taloesie street

Jonathan street

Elephant street

Frederick street

Botha street

Jakkie street

If a customer loses connectivity between the maintenance window it is the result of the scheduled maintenance. 

Our Engineers will be on site to ensure the maintenance is kept to an absolute minimum.

If you have any queries regarding this maintenance please reach out to us on 087 470 0800 or email us at support@octotel.co.za

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800