Octotel Network Notice | Service Disruption: Strand | 15 November 2023 - Incident details - Octotel Status Page

Octotel Network Notice | Service Disruption: Strand | 15 November 2023

Resolved

Operational

Started over 1 year agoLasted about 13 hours

Affected

Service Regions

Helderberg

Updates

Resolved
November 16, 2023 at 4:52 AM
Resolved
November 16, 2023 at 4:52 AM
Dear ISP Partner,

We are observing services for Strand have restored and are testing stable.

We anticipate no further service dispruptions.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Monitoring
November 15, 2023 at 4:34 PM
Monitoring
November 15, 2023 at 4:34 PM
Dear ISP Partner,

We are observing services for Strand restored at the moment.

Engineers are monitoring for stability.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800
Investigating
November 15, 2023 at 3:44 PM
Investigating
November 15, 2023 at 3:44 PM
Dear ISP Partner,

We are observing an issue affecting services at the Strand aggregation node.

Engineers are currently investigating.

Kindly await further updates.

Regards,
Octotel NOC
Octotel: Open Access Fibre Networks
www.octotel.co.za | 0874700800